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Residence Inn by Marriott Bangor

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Traveller (50)
Room & Suite (41)
Dining (2)
Certificate of Excellence

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Certificate of Excellence
Welcome to Residence Inn by Marriott Bangor! Our Bangor extended stay hotel's guest suites are ideal for a business or leisure trip to Bangor, Maine. We are an all-suite hotel offering guests contemporary design and sophisticated comfort. Surrounded by multicultural experiences, Residence Inn by Marriott Bangor is located only 4 miles from the Bangor International Airport, next to the Cross Insurance Center, and minutes from the Waterfront, making us an ideal hotel for your next outing. Following a productive day, unwind with a scenic walk through the vibrant downtown area nearby and indulge in local flavors, then come home to your spacious studio or one bedroom suite, which comes with a fully equipped in-suite kitchen. Kick start your day with our complimentary hot breakfast offering a variety of delightful options. Time to relax? Whether you are seeking a peaceful getaway or a productive business outing, our beautiful Bangor, Maine hotel will exceed your every expectation.
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Property amenities
Pool
Free parking
Restaurant
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Airport transportation
Concierge
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Non-smoking hotel
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Kitchenette
Non-smoking rooms
Suites
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216Reviews
87Photos
6Q+A
41Room tips
Traveller rating
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Popular mentions
We entered the suite and got our things unpacked while we turned the bed sheets down and noticed black hairs on the pillow and on the sheet ( sheets also had holes in them ) . We called and got new bedding delivered and we remade the bed ourselves . While trying to overlook this
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Response from David L, General Manager at Residence Inn by Marriott Bangor
Responded 2 weeks ago
Dear steve s, Thank you for choosing the Bangor Residence Inn. We appreciate your feedback and I am happy we had the opportunity to speak on the phone yesterday. We pride ourselves on being ranked and acknowledged frequently for one the cleanest Residence Inn's in the country, but with that being said there are always bumps in the road as we are not perfect. I understand you had the opportunity speaking with our Operations Manager at check out where you expressed your concern of the bedding from check in, the issue with the air and that you felt the counter tops could have been cleaner. After expressing these concerns you requested to be refunded for your two night stay, which I understand her hesitance to agree to do so. She provided your comments to me to reach out to you which we spoke in detail of how your stay transpired. When speaking you added the refrigerator had a "funky smell" and you did not feel comfortable preparing your food in the kitchen. You also expressed your concern of a "milky color water" coming from your faucet. There were no mentions of these additional issues of your bathroom cleanliness, dishes and cups having any scents, wallpaper falling from the walls or an uncomfortable mattress. I only ask as when we spoke in detail about your stay you left all of these out. To touch on a few topics of your comments above, we appreciate you contacting the desk for your sheets to be changed, however when housekeeping arrived you turned them away and asked to change the bed on your own. Later that evening, you rang the front desk to our night auditor to inform him to turn the air unit off from the front desk and hung up the phone before he could respond. He attempted to contact your room back to inform you of the options to do so, but you picked up the phone and hung it up on him. I apologize the unit was not as desired and if given more communication I truly believe we could have resolved this issue. Additionally, if we were made aware of any issues with cleanliness or smell around your suite, we would have immediately responded. Our water is provided directly from the City of Bangor so quality is monitored. Any cloudiness in our water is from air pressure to pump the water through the building, if poured into a glass it is crystal clear. I am surprised to hear you did find our mattresses comfortable as there are dozens of other TripAdvisor reviews raving about the comfort of our bedding, however I know one mattress cannot please everyone. Upon inspection of your room after departure I did not find any wallpaper falling off the walls. Again, we appreciate you choosing to stay with us and for the feedback. I feel my conversation with you over the phone was genuine and I was apologetic for any issues during your stay. I also feel without being made aware of certain challenges during your stay and not given the opportunity to rectify all of them that my offer of a discount is fair. If you had reservations about our facility after the first evening, I am not sure why you did not ask to speak with Sarah or myself after the first day, rather choosing to stay another night and asking for a refund at checkout. I have additionally provided you with contact information for my regional manager to express your comments, but I don't believe you have connected with him yet. Thank you again. Warmest Regards, David L'Heureux General Manager
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We were very pleased with our one-night stay here and love the decor of this Marriott property. The lobby and breakfast area are spacious and comfortable and the rooms are well laid out. We especially liked the vanity/dressing area outside the bathroom. The bed was comfortable.
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Restaurant appointed very classy and clean, nice lighting and comfortable seating. Our server Marissa was very knowledgeable about the menu and the facility, she was friendly and accommodating making our dining experience very pleasant.
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Response from David L, General Manager at Residence Inn by Marriott Bangor
Responded 15 Jan 2019
Dear Teddy3784, Thank you for your kind review about the hotel restaurant Timber Kitchen & Bar. We are glad you enjoyed your experience and we would love for you to post feedback directly on their tripadvisor account as well. Thank you again and we look forward to having you back at the hotel or restaurant in the future! Warmest Regards, David L'Heureux General Manager
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it was a nice experience. staff were friendly and non-intrusive. lots of different ongoing promotions (aaa, medical visits, military) so don't forget to inquire. perfect size with ample parking. breakfast staff are interactive and do their best to get what you need. would
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Response from David L, General Manager at Residence Inn by Marriott Bangor
Responded 15 Jan 2019
Seraphim B, Thank you for choosing the Residence Inn Bangor! We are thrilled you enjoyed your stay and found the staff helpful and non-intrusive. Our goal is to make every guest feel at home while traveling. We typically offer promotions and rates for our loyal guests, please feel free to contact our front desk to inquire about possible discounts. As you mentioned our breakfast staff members are always eager to assist and please don't hesitate to ask about our gluten free options as we do have additional items that are not displayed on the buffet. Thank you again and we hope to have you back soon! Warmest Regards, David L'Heureux General Manager
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Room was very clean with comfortable bedding and furnishings. Front desk attendants were very welcoming and attentive. Breakfast was excellent and area was very clean with very attentive employees. Would highly recommend!
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Photo provided by managementResidence Inn by Marriott Bangor
Residence Inn by Marriott Bangor Queen/Queen Studio Suite
Clean, modern, and adequately sized room with a very comfortable bed. Water pressure was a bit w
Clean, modern, and adequately sized room with a very comfortable bed. Water pressure was a bit w
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Are there two bedroom suites? Any rooms have actual stoves with ovens?
Yes to both, but make sure to request for it, since not every suite has both of these options.
0 votes
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What is the cancellation policy?
You may cancel up to one day before arrival.
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Hello, is it possible to have a recliner in the room?
There is room but I wouldn't know if they have them. Call hotel. They are really nice.
1 vote
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Do these rooms have ovens or just stove tops?
They do not have stove's. Double burner stove tops are in every room
0 votes
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Acadia Ntl Park is roughly 43 miles from downtown Bangor. It's about an hours drive because of a couple stop lights along the way. A nice drive, mostly two lane highway with occasional passing lanes.
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12
"We were on the 5th floor, across from Hollywood Casino."
"prefer the corner room design (kitchen in middle as opposed to end)"
"Street view"
"Stayed here multiple times, this is the first time I had a room with noisy neighbors."
"room 312 was excellent"
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PRICE RANGE
US$169 - US$417 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Residence Inn Bangor
LOCATION
United StatesMaineBangor
NUMBER OF ROOMS
124
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