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Courtyard by Marriott New Orleans Metairie

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2 Galleria Blvd., Metairie, LA 70001
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$156
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Courtyard
US$156
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (53)
Dining (7)
Room & Suite (6)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 20/12/24 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Courtyard by Marriott New Orleans Metairie
Updated 20/12/24 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 25 hotels in Metairie
Location
Cleanliness
Service
Value
Travellers' Choice
Experience the vibrant energy of New Orleans during your stay at Courtyard New Orleans Metairie. Located in Metairie, LA, near the nonstop revelry of New Orleans, our hotel makes it easy to explore iconic destinations such as the French Quarter, Mercedes-Benz Superdome and Tulane University. Find Lakeside Shopping Center and Louis Armstrong New Orleans International Airport just a short drive from our hotel. Before heading out for a day of sightseeing, fuel up with breakfast and Starbucks® beverages at The Bistro. Satisfy your cravings at our hotel restaurant with dinner and cocktails in the evening. When it's time to call it a night, relax in our contemporary hotel rooms and suites. With free Wi-Fi, spacious workstations and plush bedding, we give you everything you need to settle down. If business brings you to Metairie, host a meeting in hotel venues with AV equipment and on-site catering. Enhance your stay at Courtyard Metairie New Orleans.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bowling offsite
Patio
Children Activities (Kid / Family Friendly)
Parking
Wifi
Paid internet
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Vending machine
Tennis court offsite
Car hire
Conference facilities
Banquet room
Meeting rooms
Salon
Baggage storage
Convenience store
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Seating area
Sofa
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Modern
Hotel links
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Location

Full view
47Car recommended
Grade: 47 out of 100
23Restaurantswithin 1 km
0Attractionswithin 1 km
324Reviews5Q+A44Room tips
Traveller rating
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  • 18
  • 13
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Popular mentions
john l wrote a review Mar 2020
1 contribution1 helpful vote
We arrived and they said we moving you to different hotel . The said hotels do it all the time .What ? So hotels are screwing guest all the time ? Also Supervisor George Kleam came and instead of giving us room we paid 1000 $ he said we can do anything. He didn't even apologized, Besides that we were tired and irritated and he threatened to call police. What a great customer service.Those people need better training ob job at McDonald instead.
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Date of stay: February 2020
Value
Service
1 Helpful vote
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Cytog64 wrote a review Feb 2020
Irvine, California564 contributions73 helpful votes
This is our first trip to NOLA and we wanted some place that was central to the airport and downtown. This hotel met our needs nicely, including a great price. The bed was comfortable. The room had a fridge and coffee maker. I’ll probably stay at this location again.
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Date of stay: February 2020Trip type: Travelled as a couple
1 Helpful vote
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DStone wrote a review Feb 2020
1 contribution1 helpful vote
The hotel looks dated, but that was OK. The first night I realized that the thermostat would not go below 68 degrees. We were so hot, I woke up sweating. Also, the toilet ran off and on and there was black stuff on top of the toilet tank lid. We called maintenance the next morning. He worked on the toilet. He said “corporate” had the thermostat locked down so you could not cool the room down. He was not allowed to override it. We overrode it by putting a heat source by the thermostat. The toilet never got fixed even though the maintenance guy came back and tried again. It ran the whole time we were there for three nights. Also, when we checked in, the front desk girl was very rude, she said she could not give me an upgrade-I’m a Gold Elite member. The second day they said they could give me an upgrade, but they didn’t have any available! Very bad experience.
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Date of stay: February 2020
Value
Service
Sleep Quality
1 Helpful vote
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Dissapointed wrote a review Jan 2020
2 contributions2 helpful votes
This hotel has always been our first choice when visiting family in New Orleans. On our last stay over the holidays we arrived to our room in the afternoon to find our room had not been cleaned. During our stay of 5 days this happened on 3 days. The hotel front desk staff explained that they cleaned the check-out room first and then the others. Never heard an apology for our inconvenience. This hotel will be my last choice in the future.
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Date of stay: December 2019
Value
Cleanliness
Service
1 Helpful vote
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Response from TeyondaH1, Manager at Courtyard by Marriott New Orleans Metairie
Responded 12 Jan 2020
Thank you for choosing to stay at the Courtyard New Orleans Metairie and providing your honest feedback. Giving our guests the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. If you did not sign up for our Make a Green Choice program, your room was supposed to be serviced everyday of your stay. Please believe that this is not the norm for my hotel, and as a teachable moment, I have shared your feedback with the housekeeping team. If your travels take you our way again, I hope we get the pleasure of earning back your loyal in the Courtyard Metairie Hotel.
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PandM0 wrote a review Dec 2019
Seattle, Washington109 contributions150 helpful votes
Bad experience on so many levels. Room not ready by 3:30 (after waiting 45 minutes), so had to downgrade to lesser room. Thin sheets, even thinner bath towels, loud, inefficient ac unit, lipstick-size shampoo & conditioner not restocked after 2 days for 2 people, room not made up by 3pm, bar closed as employee did not show up for work (on a Friday night!), had to wait 25 minutes for latte and yogurt. Ridiculous.
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Date of stay: December 2019
Value
Location
Service
2 Helpful votes
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Response from TeyondaH1, Manager at Courtyard by Marriott New Orleans Metairie
Responded 25 Dec 2019
Thank you for choosing to stay at the Courtyard New Orleans Metairie and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent our guest rooms being sub par from occurring in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Metairie.
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PRICE RANGE
US$147 - US$214 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard new orleans metairie hotel metairie, courtyard metairie, metairie marriott, metairie courtyard
LOCATION
United StatesLouisianaMetairie
NUMBER OF ROOMS
153
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Frequently Asked Questions about Courtyard by Marriott New Orleans Metairie
Which popular attractions are close to Courtyard by Marriott New Orleans Metairie?
Nearby attractions include Jefferson Orleans North (1.1 km) and 3RD BASE SPORTS BAR (1.1 km).
What are some of the property amenities at Courtyard by Marriott New Orleans Metairie?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Courtyard by Marriott New Orleans Metairie?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard by Marriott New Orleans Metairie?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Courtyard by Marriott New Orleans Metairie?
Yes, free parking is available to guests.
What are some restaurants close to Courtyard by Marriott New Orleans Metairie?
Conveniently located restaurants include Chef Ron's Gumbo Stop, Mark Twain's Pizza Landing, and Acme Oyster House.
Are there opportunities to exercise at Courtyard by Marriott New Orleans Metairie?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Courtyard by Marriott New Orleans Metairie?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard by Marriott New Orleans Metairie offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Courtyard by Marriott New Orleans Metairie?
Many travellers enjoy visiting Longue Vue House and Gardens (3.4 km), Edgar Degas House Creole Impressionist Tour (7.7 km), and Pitot House (6.2 km).
Is Courtyard by Marriott New Orleans Metairie accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.