Shes an absolute sweet heart. Vevery nice and helpful. Explained everything the furst guy didnt about the deposit for the room. The place was good except the shower wasnt full stregth but a great place
The hotel was decorated really nicely. The breakfast could have been a little better however the lady working Shelly went above and beyond to make sure we had everything we need. She was informative about the are and had such a warm and welcoming smile and energy about her. I recommend staying. I will definitely come back when we are in the area.
Our room was clean and spacious. The area felt safe and the hotel was close to several restaurants. Check in was fast and friendly. There were a few cons, but nothing that ruined the stay: Only the hot water tap worked on the bathroom sink. And the shower was lukewarm at best. The toilet paper holder was not securely fastened to the wall and so could not properly support a roll of paper. There were patches on the wall around the smoke detector that hadn’t been painted. (We did not bring these items up to staff during our stay, as we were only there for one night.)
Very pleased with our stay at this hotel! The owner and staff are very helpful and friendly never once did we feel out of place or that we were bothering any anyone when we asked for things such as towels etc the pricing was not bad at all saved us alot of money and was perfect for what we needed.. We appreciate the care you all showed us during our stay. Looking forward to a return visit soon!
I am stunned at some of these reviews, this place is terrible. Let’s begin…there is no gym, just a small room with crap treadmill and bike. No elevator and no luggage carts. Rooms have too high ceilings and too small tvs. No laundry bag, list of tv stations or “do not disturb “ sign. The bathroom was horrendous: lukewarm only water, only two bath towels, hair on the floor, leaking toilet, battered and beaten towel shelf, outdated low end fixtures. Now, the next morning. Probably the most pathetic “free breakfast “ ever. Minimal selections of low quality food. The cherry on top: the creepy front desk dude who stared at my wife accused me of stealing pillows as I walked out with my pillow that I take while traveling. This place is dirty all around, there are two or three other hotels within a block-stay elsewhere and avoid this low end, low maintained hole.…
This was a great hotel for the price. Clean, nicely decorated and near a lot of attractions and restaurants. The set up of the room has the sink outside the bathroom which is convenient if two people are getting ready at once. Only negative was that the light in the bathroom had the backing gone so you could see into the not so nice ceiling and wires.
Very nice place to stay. Staff is friendly and helpful. Rooms are very clean. There is an indoor pool and fitness center as well. Breakfast is great and coffee all day long. I plan to take my grandchildren there soon to go swimming. Plus this hotel is near several restaurants and things to do in Lexington
We checked in on 8/5/21 and a gentleman by the name of Richard was working at the desk. He was extremely pleasant and informative during the check in process. He placed us in a room neighboring other family to make things more convenient for us. Upon getting into the room we noticed our tv wasn’t working properly so we went to him and he immediately came to our room to help. He determined that the tv wasn’t working properly so he swapped the tv out with another tv and had us up and running in no time! (Kids were more concerned about the tv than we were) later in the evening we found out that other family members had reservations at the microtel down the street and the rooms weren’t sanitary (among some other things that were questionable) We approached Richard about making accommodations for the extra family members and he hooked them up with some rooms right away. By far the best customer service we’ve had at a hotel in a very long time and we will be making this our place to stay for our yearly visit!…
Excellent. Very nice room and friendly staff. Very clean. Comfortable beds. Nicely decorated. Close enough to Louisville for anyone going to Churchill Downs on Ky Derby weekend, this is a good location giving great savings. My daughter loved it and she is fussy about where she stays. will be back next year.
it was a good weekend, saw a few sites in Lexington, ky. this hotel is well worth the money clean and rooms are big.kids enjoyed the heated pool as well. i would stay again.. nice beds pillows are really good