Just came back from our 7th trip “home” to Couples Tower Isle. The hotel, the staff, the food and the beach are all top notch. Truly a place to relax and unwind with your special someone. The spa is so peaceful and beautiful. Definitely treat yourself to a massage while you are there. Lots of safety measures in place for COVID 19. Testing is done right at the hotel before departure which is so convenient. We can not wait to go back next year.
My husband and I went to Couples Tower Isle to get away for a week. It was the best vacation we ever had. So relaxing. You can do a lot or nothing at all and it will be a wonderful time. WThe service was fantastic, and beach was unbelievable. Loved the history of this resort, too. We cannot wait to go back and are starting to plan our return!
The dedicated shuttle service and resort branded lounge at airport were a great start, and having done my research AFTER booking i was very nervous about this holiday. CTI is almost like a religious sect (in a good way) with a very high number of repeat visitors who call it 'home'. An open minded but well mannered appoach to keeping a wide spectrum of people happy is plain to see. 1st class views, food, drink and activities were all plentiful. No expectation for tips, no sexism ageism racism or other isms were seen at all. Ultimately CTI is like a nursery for you as a couple and your rewards will exceed your efforts. You arrive at a holiday resort and leave hand in hand calling it 'home', humming Bob Marley with the taste of fine rum still in your mouth, we did.
Disappointing for a Couples resort. Tower Isle was clean and the food was good but it’s not as nice as it’s sister Couples resorts. I found it on par with most all inclusive resorts in Mexico. In fairness I’m sure all resorts are struggling a bit but I’m. not likely to give Tower Isle another try.
My significant other & I visited Couples Tower Isle for the first time last week. We are in our 30s from NYC/Boston. From the time of booking our trip the beginning of the year, the staff has been extremely responsive, accommodating, and helpful when booking our trip up until the end of our stay. I have nothing but great things to say about every staff member I dealt with specifically (Annakay Woolcock, Nisa Scott, and Kirk, the bellman at the property) I wish I had the names of every employee we encountered because they were fabulous in every way, but, more importantly, genuine in their assistance to making our trip special, comfortable, and the best it can be while staying at Couples Tower Isle. From our arrival at MBJ airport, Couples airport lounge & our bus ride to the resort center as we well. We were warmly welcomed by the bellman, Kirk (Kirk make it work), who was amazing. He made sure everything was taken care of from our luggage to our mini fridge throughout our stay. The resort itself is gorgeous, super relaxing, and quiet. It’s a perfect resort for couples looking to reconnect together, have fun, and enjoy their vacation together. I loved the games at the pools they had for the couples. It was a fun way to have couples join together & laugh together during the challenges. It truly is the perfect resort for couples. The resort did have nightly entertainment, but the bed was so comfortable, it was hard to get out of it after a day at the pool/beach :-D We did catch live music one of the nights, which was really romantic & the singers were great. Our room was so beautiful & the bed was extremely comfortable. Our room was the Deluxe Ocean View - Room 4304 (I believe). Our view was stunning. It was definitely worth the extra money for the view. We were going to upgrade to the Premier Ocean View to have no obstruction, but we actually loved seeing the beautiful palm trees and ocean. As I said, it was definitely worth the extra money for that view & building closest to the pool/Main Building. Kirk, the bellman, ensured our mini fridge was stocked with our favorite items. There was champagne, two champagne flutes, and a note welcoming us. The attention to detail was truly perfect & I loved the special touches. We did do some excursions and had a hiccup with one. I contacted Guest Services via e-mail. Nisa Scott, Guest Services Agent, rectified the situation immediately and graciously. The Guest Services at Couples Tower Isle is impeccable. The owners & supervisors at the resort are to know how great their employees truly are at making each guest feel special & making sure their vacation is perfect. Not only did I feel that way, but each couple of we had met had said the same thing. My significant other and I have travelled to several resorts over the years, specifically Jamaica once/twice a year, and Couples Tower Isle has the most genuine, hard-working, accommodating, warm and nice employees we have seen thus far. For the restaurants, the food was great! We enjoyed every meal we had. In terms of COVID safety, we felt very safe at this resort. Masks were enforced & the property was continuously cleaned/disinfected by employees from my observations. There were no self-service buffets, and their employees assisted. The COVID testing arrangement was efficient. They provided us a time for our test. We met in the lobby, waited approx 20 minutes, and then took our tests. Our tests were provided electronically & a paper copy was sent to our room by the end of the day. I’m very impressed with their testing setup & process, as I had a horrible experience at another resort a few months ago where the process took 6 hours of just waiting in line at the resort to have our test performed. Couples Tower Isle’s process was efficient, thorough, and planned accordingly to ensure guests had their required tests as well as making the process efficient. It took minimal time out of our vacation, which was great. All in all, I wanted to write this honest review for anyone looking to stay at this resort. If you’re looking for a special, exclusive resort with your significant other to celebrate an occasion or just take a vacation together, this is definitely the place to choose. You will not be disappointed. We’re already planning our next trip to Couples & spreading the word to our friends/family about Couples :-) Thank you for such a special trip, Couples!…