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SpringHill Suites Indianapolis Downtown

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Traveller (56)
Room & Suite (47)
Storyboard
Overview
  • Excellent53%
  • Very good34%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“toilet and sink”(14 reviews)
“front desk”(75 reviews)
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
3 Star Hotel
All hotel details
Additional information
Offers from SpringHill Suites Indianapolis Downtown
Special Offer: Members Get 20% Off
Hotel packages
Hotel deals
Offers from SpringHill Suites Indianapolis Downtown
Special Offer: Members Get 20% Off
Hotel packages
Hotel deals
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Rooms
05 Aug06 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (474)
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472 results
Traveller rating
243
161
42
16
10
Traveller type
Time of year
LanguageEnglish
243
161
42
16
10
Show reviews that mention
All reviewstoilet and sinkconvention centerfront deskmarriott complexshower areavictory fieldself parkwhite river state parkseparate roomsncaa headquarterswithin walking distancesitting arealucas oil stadiumparking garageoatmealroom layoutthe breakfast area
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1 - 5 of 472 reviews
Reviewed yesterday via mobile

Great hotel close to NCAA HQ’s for meeting. Friendly, friendly, friendly! From check-in to checkout the staff was super friendly. I certainly did not have a problem with cleanliness. The room was spotless and well appointed. Like the walk in shower and separate toilet areas....More

Thank Michael B
Reviewed 1 week ago via mobile

This property is connected with a Courtyard property. A couple years ago, we stayed on the Courtyard side and they were remodeling at the time. We said we would not be back after that stay. However, we decided to stay last nite, except we stayed...More

Thank Kharaktor
Response from Brent P, Manager at SpringHill Suites Indianapolis DowntownResponded 1 week ago

Greetings Kharaktor, Thank you for staying with us and for posting your review regarding your experience. We extend our sincerest apologies for the cleanliness issues that you incurred during your stay. Our housekeeping team takes great pride in their work and we will be sure...More

Reviewed 2 weeks ago

The hotel associated welcomed us the gratitude and smiles. The room was so clean and bed very comfy. I love the modern open layout of the room!!! The location make it easy to take a nice safe evening walk along the canal and enjoy the...More

Review collected in partnership with this hotel
Thank Kendraxoxo
Response from Brent P, Manager at SpringHill Suites Indianapolis DowntownResponded 1 week ago

Greetings Kendraxoxo, Thank you for staying with us and for the great review! We're thrilled that you enjoyed your stay and that you were able to take advantage of some of our nearby attractions. We look forward to the opportunity to serve you again in...More

A TripAdvisor Member
1
Reviewed 2 weeks ago

I absolutely love your facility. Your staff was friendly and professional. The rooms were fabulous! The breakfast was a nice kickoff for our day! You are by far my favorite hotel in the city! I loved the location as it was withing walking distance (across...More

Review collected in partnership with this hotel
Thank A TripAdvisor Member
Response from Brent P, Manager at SpringHill Suites Indianapolis DowntownResponded 1 week ago

Greetings and thank you for the great review! We're delighted that you enjoyed your stay with us and that you were able to take advantage of our downtown location. We look forward to having you stay with us again in the future. Kindest Regards, Brent...More

Reviewed 3 weeks ago

So we went to check in and they didn’t have our room clean. So we had to wait 2 hours to get our room. They didn’t offer us a discount at all for not having a room when we got there. Also they didn’t clean...More

Review collected in partnership with this hotel
Thank larsmcclave
Response from Brent P, Manager at SpringHill Suites Indianapolis DowntownResponded 2 weeks ago

Greetings larsmcclave, Thank you for staying with us and for providing your honest feedback regarding your recent experience. I would like to sincerely apologize for the service issues you incurred. As a teaching moment, we will be sure to share your comments with the proper...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Breakfast included
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$145 - US$308 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Indianapolis
#26 Romantic Hotel in Indianapolis
#47 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$145 - US$308 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Family Hotel in Indianapolis
#26 Romantic Hotel in Indianapolis
#47 Business Hotel in Indianapolis
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (56)
Room & Suite (47)
Dining (8)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
RScottN
13 June 2017|
AnswerShow all 6 answers
Response from carol |
Hello- I spoke with the manager and this is not a claim that was verified. The hotel inspected and they did not find bed bugs. Trip Advisor needs to also "control" comments. At the very least the accusation needs to be... More
1
Vote
travgu
4 March 2017|
AnswerShow all 5 answers
Response from Joshua B | Property representative |
Thank you for the question. You are correct, we no longer have a pool. We expanded our Fitness Center and now have over 2500 square feet of state of the art workout equipment. We removed the pool from our website months... More
2
Votes
Chris M
1 December 2016|
AnswerShow all 3 answers
Response from Joshua B | Property representative |
Unfortunately, we do not have a pool at our hotel.
0
Votes
Room Tips
"Higher the better!"
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"15th floor - great views and quiet rooms"
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"Ask for a west facing room."
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"This Hotel share falicities with JW Marriot and Marriot."
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