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Kimpton Gray Hotel

405 reviews
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Traveller (240)
Room & Suite (122)
Dining (48)
Overview
  • Excellent80%
  • Very good14%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“office building”(28 reviews)
“wine hour”(26 reviews)
“the loop”(46 reviews)
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4.5 Star Hotel
All hotel details
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Rooms
04 Mar05 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (405)Write a Review
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317
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5
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317
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19
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All reviewsoffice buildingwine hourthe loopinner circlehead conciergeinsurance companyrooftop restaurantthe financial districtyoga matbeautiful hotelmarble floorssoaking tubwelcome amenitycomplimentary winetext messagebar loungecupcakes
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1 - 5 of 396 reviews
Reviewed 2 days ago via mobile

I had yet another picture-perfect stay at The Gray! It started out fantastically with Alexis at the front desk giving me an ultra-warm welcome and birthday greeting. She remembered me/my name from previous stays and I received a lovely upgrade to a suite, a welcome...More

Thank Robert B
Reviewed 2 days ago via mobile

We had a really nice stay here. The staff were really helpful and friendly, the location was perfect - really easy to get around the city from here, and the rooms were clean, quiet and comfortable. Will definitely stay again next time we visit.More

Thank AmericanExplorers
Response from Keith S, Manager at Kimpton Gray HotelResponded yesterday

Dear AmericanExplorers, Thank you for taking the time to share your experience with the TA community. We greatly value our guests taking the time to do this. I'm glad you enjoyed the visit to our property, The Gray. Location sounds like it worked well for...More

Reviewed 4 days ago

We recently stayed at the Gray for a long weekend getaway. The hotel is an easy walk from Union Station where we arrived in the city. It was a very cold weekend, however, and next time we will take a cab in inclement weather. But...More

Thank BeaconTraveler
Response from Keith S, Manager at Kimpton Gray HotelResponded 3 days ago

Dear BeaconTraveler, Thank you for the detailed and kind review of your visit to the Kimpton Gray Hotel. Thank you for your feedback and please let us know when you can return. We definitely have bath salts available upon request for the deep soaking tubs...More

Reviewed 5 days ago via mobile

My wife and I have never been to Chicago before. I picked the Kimpton Gray based on the great reviews I’d seen. We loved everything about the hotel. It’s a beautiful hotel. Gorgeous marble, stone, art decor decor. Great location in the Loop area. And...More

Thank kcorcoran2018
Response from Keith S, Manager at Kimpton Gray HotelResponded 4 days ago

Dear kcorcoran2018, Thank you for taking the time to post your experience at The Gray with the TA community. I'm so glad you enjoyed your first visit to Chicago. I also really appreciated you making special mention of Rebecca and Ash. They are indeed great...More

Reviewed 1 week ago via mobile

I got a great room rate at the Kimpton Gray on a cold Saturday night in February. The location is in the financial district, but just a short walk to shopping and theaters. The hotel was beautiful. My 8th floor room was comfortable and quiet....More

Thank travelkevin
Response from Keith S, Manager at Kimpton Gray HotelResponded 1 week ago

Dear travelkevin, Thank you for the kind review and for posting with the TripAdvisor community! I'm glad you found the accommodations and location enjoyable. Thank you for acknowledging the service received and the recognition that yes you do now received points through IHG rewards club....More

View more reviews
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$152 - US$550 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Chicago
#8 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$152 - US$550 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Chicago
#8 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (240)
Room & Suite (122)
Dining (48)
Business Centre & Event Rooms (4)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
Ask a question
Aquadad222
10 February 2018|
AnswerShow all 5 answers
Response from CGreen16 | Reviewed this property |
I'm not sure where the marathon starts, but it seemed to be centrally located for everything that we did while in Chicago. We used uber and the hotel has bicycles that you can use too. This is really a great property
0
Votes
Sarah E
10 February 2018|
Answer
Response from Keith S | Property representative |
Dear Sarah E, Thank you for your inquiry. We have different bathroom set ups depending on the room type you book. Majority of our rooms have a single shower. Please let us know if you have any additional questions. All the... More
1
Vote
tallen3
21 January 2018|
AnswerShow all 6 answers
Response from Keith S | Property representative |
In the one bedroom suites and spa studio suites there are Nespresso machines. Keurig coffee makers are available upon request for all other room types booked. Thank you for your inquiry!
0
Votes
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Room Tips
"There don't appear to be any rooms with views other than the street view."
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"Ask the staff, they are happy to help you get the best room."
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"Take advantage of the free wine reception!"
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"How about some sanitizer for the workout room to clean the machines after use."
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