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Kimpton Gray Hotel

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Traveller (262)
Room & Suite (128)
Dining (40)
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Overview
  • Excellent80%
  • Very good14%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“wine hour”(31 reviews)
“office building”(30 reviews)
“the loop”(50 reviews)
AMENITIES
Free Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
04 Jun05 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (474)
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Traveller rating
374
64
19
5
3
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LanguageEnglish
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374
64
19
5
3
Show reviews that mention
All reviewswine houroffice buildingthe loopinner circleinsurance companyrooftop restaurantthe financial districtbeautiful hotelmarble floorswelcome amenityyoga matsoaking tubcomplimentary winecupcakesroom decorart institutewalk in shower
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1 - 5 of 465 reviews
Reviewed 3 days ago

I LOVE THIS HOTEL! Very beautiful upscale boutique hotel. The restaurants and rooftop bar are excellent. Service was also wonderful. I had missed the wine hour by a few minutes leaving the gym and Robert, one of the incredible attendants by the elevator, asked me...More

Thank jglasgow2018
Response from Keith S, Manager at Kimpton Gray HotelResponded 2 days ago

Dear jglasgow2018, Thank you kindly for this review and for the great shout out to Robert!! He's a great person and I know he loves doing this sort of thing for our guest. I'll be sure to share your comments about this with him and...More

Hotel's Favourite
Reviewed 27 March 2018

My wife and I spent four nights in Kimpton Gray Hotel on her business trip. This hotel is located in the middle of The Loop and is an easy walk to Lake Michigan, Chicago River, Willis Tower, and all points in between. When we made...More

2  Thank travelinfireman
Response from Keith S, Manager at Kimpton Gray HotelResponded 28 March 2018

Dear travelinfireman, Thank you so much for the kind review and personal shout outs to Miles and Robert! I will certainly make sure they see your review and we will celebrate this! We can't thank you enough for taking the time to complete a review...More

Reviewed 5 days ago via mobile

This was a really great location. We were in town to see Hamilton at the Majestic Theatre. The hotel was two blocks away, an easy walk even in dress clothes! The hotel was very nice, exceptionally clean. Front desk staff very friendly (Alex), they helped...More

Thank Tenoannie
Response from Keith S, Manager at Kimpton Gray HotelResponded 4 days ago

Dear Tenoannie, Thank you for the review and for the great suggestions! We are working on some ideas to add a food element to our wine/social hour. It is certainly top of mind and we hope to have a few enhancements in place for our...More

Reviewed 6 days ago

Entry is dramatic and marbled and ironed - renovated preserving charming features. Check-in is up a floor via classic elevators. Front-desk staff is totally forthcoming. Offer you service by text if you prefer (I do - and they are very responsive to text questions). The...More

Thank SueSyo
Response from Keith S, Manager at Kimpton Gray HotelResponded 4 days ago

Dear SueSyo, Thank you for this review. There is a lot of great feedback here that I am going to put to good use. I'm glad you enjoyed the texting feature that the front desk provides. It's a nice amenity that more and more guests...More

Reviewed 1 week ago

This hotel is absolutely lovely and its location in the heart of downtown Chicago is perfect. We came to Chicago to see Hamilton and spent the weekend at the Gray. We were impressed by the gracious welcome we received from the staff. Alex at the...More

Thank baymontsvp
Response from Keith S, Manager at Kimpton Gray HotelResponded 1 week ago

Dear baymontsvp, Thank you for the lovely TA review and for taking the time to post it with the community. I'm so glad you enjoyed our location and the service. Thank you for the kind shout out to Alex at the front desk, too. I...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$199 - US$734 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Chicago
#8 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$199 - US$734 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Spa Hotel in Chicago
#8 Luxury Hotel in Chicago
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (262)
Room & Suite (128)
Dining (40)
Business Centre & Event Rooms (1)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
Ask a question
aspiringtraveler2016
8 May 2018|
Answer
Response from Jim M | Reviewed this property |
$40 or $45 for self-park which is at least two blocks away but $65 for valet. Since we checked in at 10:00 in the evening we went with valet...
0
Votes
aspiringtraveler2016
8 May 2018|
AnswerShow all 6 answers
Response from oguz2018 | Reviewed this property |
It is around 65 dollars. If you don’t mind walking 10 minutes which is a great and a very safe walk... you can get it a lot cheaper than 65 bucks...
1
Vote
triplemgem
10 March 2018|
AnswerShow all 3 answers
Response from Keith S | Property representative |
Hi triplemgem, yes there are several options in the loop nowadays. Not sure what cuisine you may be interested in but there's certainly something for everyone. Within our property is Steadfast on the 1st floor, excellent... More
1
Vote
Room Tips
"If you are celebrating a special event, I'd recommend spending the extra money. We were very pleased..."
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"I imagine all the rooms would be good."
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"King spa studio room is amazing! Great bathtub!"
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"If you find the room a bit hot, turn the heat down before you go out; was perfect and no noise from the A/C..."
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