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Sheraton Grand Chicago

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Traveller (1298)
Room & Suite (797)
Dining (98)
Overview
Hotel website
301 East North Water Street, Chicago, IL 60611-4534 See on map
AMENITIES
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
Additional information
Hotel website
Offers from Sheraton Grand Chicago
Special Offer: Unlock Member Rates!
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Rooms
04 Nov05 Nov
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1 room, 2 adults, 0 children
Standard Room
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Reviews (5 415)
Filter reviews
5 075 results
Traveller rating
2 523
1 450
661
283
158
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LanguageEnglish
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2 523
1 450
661
283
158
Show reviews that mention
All reviews the river navy pier the club lounge shula's steakhouse within walking distance concierge desk michigan ave whole foods the magnificent mile self parking mini fridge fitness center corner room millennium park hotel is in a great location mag mile the loop
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1 - 5 of 5 075 reviews
Reviewed yesterday

From check-in to check-out we enjoyed our short stay. The front desk was efficient, friednly and ready for us and they were swift! Our room was very nice with a great view to the west toward Trump tower. If you've never been, spend a few...More

Thank Foodiein757
Response from TeamMarriott, Manager at Sheraton Grand ChicagoResponded yesterday

Dear Foodiein757, It was our pleasure welcoming you to the Sheraton Grand Chicago! We are thrilled that your experience was perfect from beginning to end, and that our attentive service met most of your expectations. Our guest rooms are warmly decorated, featuring unparalleled views of...More

Hotel's Favourite
Reviewed 10 July 2018

We visited Chicago for 5 nights and are so glad that we chose this hotel to stay in. The staff were friendly and helpful from check in right through to check out. The hotel is well situated with easy access to the Magnificent Mile, Navy...More

1  Thank Chris N
Response from TeamMarriott, Manager at Sheraton Grand ChicagoResponded 11 July 2018

Dear Chris N, Thank you for the generous rating of our hotel, the Sheraton Grand Chicago. We are delighted we could provide you with an exceptional stay here in the heart of The Windy City and you enjoyed our great staff, amazing amenities, and well-appointed...More

Reviewed 2 days ago via mobile

We loved the location, the view, the amenities, and the friendly and prompt service. Their pool was out of service, which was a bummer, but not big deal. I’d love to stay there again. Staff went out of their way to be friendly and helpful.More

Thank Laura d
Response from TeamMarriott, Manager at Sheraton Grand ChicagoResponded 2 days ago

Dear Laura d, On behalf of our staff, thank you for the terrific review! We are so pleased to know how much you loved your stay. Overlooking the Chicago River, our guests are within walking distance of some of our city's best dining, entertainment, and...More

Reviewed 5 days ago

I stayed at the Sheraton Grand with 5 kids! The Sheraton Grand was the only hotel I could find in Chicago that would guarantee adjoining rooms, rather than based on "availability at check-in". This in itself was extremely helpful and represents the level of customer...More

Thank Rae K
Response from TeamMarriott, Manager at Sheraton Grand ChicagoResponded 5 days ago

Dear Rae K, Thank you so much for the generous review of our hotel, the Sheraton Grand Chicago. We are delighted we could provide you with an exceptional stay here in the heart of The Windy City! It's always great to know from our guests...More

Reviewed 6 days ago via mobile

It was a well over priced, dated hotel. Cobwebs in the room and light fittings are older than WW2 times I guess! Not worth for the price you end up paying with city tax etc.... Nevertheless the locaton was great next to the famous river...More

Thank c d
Response from TeamMarriott, Manager at Sheraton Grand ChicagoResponded 5 days ago

Dear c d, thank you for taking the time to share your experience. We enjoyed having you as our guest and we are so glad our location worked well. We especially love that you enjoyed the amazing views from your guest room. We also recognize...More

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About
Description
The Sheraton Grand Chicago is Chicago's premier downtown riverfront hotel, just off Michigan Avenue, and within a short walk of Navy Pier, Millennium Park, museums, shopping and entertainment. The hotel offers More spectacular views of either Lake Michigan or the city skyline. Guests enjoy deluxe accommodations, including Sheraton's Sweet Sleepersm Beds, in-room safes, coffee makers, in-room refreshment center, high-speed Internet access, cable television with movies and video games. Club guest rooms, located on the top four floors, feature plush robes, turndown service, complimentary continental breakfast and afternoon hors d'oeuvres. There are five distinctive restaurants and lounges, including the acclaimed Shula's Steak House, health club, indoor swimming pool, sun deck, sauna, and massage therapy. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Beachfront
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Onsen
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Onsen
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
1 218
Price range
US$133 - US$529 (Based on Average Rates for a Standard Room)
Formerly known as
Sheraton Chicago Hotel and Towers
Also Known As
Chicago Sheraton
Location
United States > Illinois > Chicago > Streeterville / Near North Side
Hotel class
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
GreenLeaders Bronze level
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Romantic
,
Onsen
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
1 218
Price range
US$133 - US$529 (Based on Average Rates for a Standard Room)
Formerly known as
Sheraton Chicago Hotel and Towers
Also Known As
Chicago Sheraton
Location
United States > Illinois > Chicago > Streeterville / Near North Side
Photos
Traveller (1 298)
Room & Suite (797)
Dining (98)
Pool & Beach (44)
Amenities (90)
Business Centre & Event Rooms (35)
Family and Play Areas (2)
Nearby
Streeterville
Streeterville is where visitors head for play at Navy
Pier, a pseudo amusement park and development of
restaurants, shops, rides, and other activities.
You’ll find lots of action and excitement on the
docks. Along the pier, you’ll see the statue of the
captain for whom Streeterville is named. While you
enjoy your fair share of sightseeing at the pier, you
can also visit other popular attractions there such as
...More
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Nearby AttractionsSee all 2 134 nearby attractions
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10 reviews
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Questions & Answers
Ask a question
spinto1081
2 August 2018|
AnswerShow all 4 answers
Response from LaiLaiYeong | Reviewed this property |
Most hotel properties would offer rollaway for a fee. Rollaway bedding should be available.
0
Votes
Jacqueline M
2 August 2018|
AnswerShow all 2 answers
Response from Terri L | Reviewed this property |
Sorry I am not sure however I did see a number of people with small dogs.
0
Votes
andslat
13 July 2018|
AnswerShow all 2 answers
Response from Philipjan888 | Reviewed this property |
Best to check with the hotel. I didn’t recall reading anything about charges for pets.
0
Votes
Room Tips
"River view room!"
Foodiein757
yesterday
Read review
"When you’re checking in ask would they have a room with a view. Tell them it’s your first time in Chicago..."
joewhiggins
2 weeks ago
Read review
"Rooms on either side of building have spectacular views."
ardenflies
2 weeks ago
Read review
"Top floors, rooms facing the city are nice but more noisy"
GLS-ALS
3 weeks ago
Read review
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