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The Royal Sonesta Chicago Downtown

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Traveller (210)
Room & Suite (106)
Dining (13)
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About

#18 of 207 hotels in Chicago
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
See Chicago from a whole new perspective. The Royal Sonesta Chicago Downtown hotel welcomes you to the city’s intersection of work and play, where the Chicago River meets the famed Michigan Avenue. All of downtown Chicago is within easy reach, from Millennium Park and the Magnificent Mile to Lincoln Park and the Loop. Reimagined interiors breathe new life into a historic building, inviting you to kick back and stay awhile in Chicago’s “living room.” Admire city and river views from many of the guest rooms, including some of Chicago’s largest hotel rooms and suites. Dine on memorable, locally-sourced cuisine at Hoyt's American Tavern. Step outside directly onto the Chicago Riverwalk for a jog or sweat it out in state-of-the-art fitness facilities. And if business brings you to Chicago, our renovated 16,000 square feet of flexible meeting space has everything you need to stay connected, productive and inspired. Ready to celebrate the holidays in Royal style? Explore our curated offerings for the festive season.
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Property amenities
Valet parking
Wifi
Fitness Centre with Gym / Workout Room
Bar / lounge
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Business Centre with Internet Access
Paid private parking on-site
Restaurant
Breakfast available
Happy hour
Outdoor dining area
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Non-smoking hotel
Outdoor furniture
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Dining area
Housekeeping
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Great View
River View
Languages Spoken
English, Spanish
332Reviews8Q+A53Room tips
Traveller rating
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Scott B wrote a review Yesterday
Charlotte, North Carolina3 contributions
I'm a loyal Marriott Bonvoy member but specifically chose this hotel because of the reviews and location. It was important to me to have a hotel that would make our experience something to remember and it was. You walk in to the hotel and it smells so refreshing with the fragrance and my fiance loved the decor. Danny, the Manager, was extremely nice and knows the area very well. He recommended before we head out for the evening we visit the bar/restaurant for a drink and potentially apps. The bartender was extremely nice and made my fiance feel comfortable and special that we ended up spending a hour there. This is the place to stay in Chicago. I'm a Director at a major university and will recommend this place to everyone I know.
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Date of stay: April 2024
Value
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Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jackie M wrote a review Jan 2024
Chatham, Canada187 contributions70 helpful votes
+1
Hotel's Favourite
Excellent stay at the Royal Sonesta Downtown. Everything was fantastic from the cleanliness of the room, to the comfort of the beds and awesome view from the 25th floor. The bathroom was modern and the shower was hot and had great water pressure. The toiletries were nice as well. It was nice to have the extra space with a sofa for enjoying my morning coffee while my family remained in bed. All of the staff we interacted with were very friendly and professional. My husband and I enjoyed the breakfast at the hotel’s restaurant Hoyt’s, our last morning. The hotel is a block from Michigan Ave (the magnificent mile) and also walking distance to 360 Chicago, Millennium Park and a variety of restaurants. I would definitely stay at this hotel again and recommend to anyone visiting Chicago.
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Date of stay: January 2024Trip type: Travelled with family
Room Tip: Recommend the river view rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Morgan Campbell, Guest Services / Front Office at The Royal Sonesta Chicago Downtown
Responded 11 Jan 2024
Dear Jackie, Thank you for taking the time to review our hotel. Our goal is to exceed your expectations with quality hospitality, and we are pleased to see our team took such great care of you. We greatly appreciate the detailed feedback and look forward to sharing this with our team We hope to host you for many more trips to Chicago!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pedro R wrote a review 14 Apr
9 contributions1 helpful vote
The views from the room were exceptional, with the Marina Towers almost in front of you. Great restaurants surround you, and you can also pick up dinner from the hotel restaurant, which is delicious. The suite was huge with a small kitchen and a Keurig that helped us stay a little bit more in the morning at the room, drinking a coffee and enjoying the see sights. We will be back again!
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Date of stay: April 2024
Value
Rooms
Location
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Service
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mya Q wrote a review 13 Apr
1 contribution
I enjoyed staying at the Royal Sonesta! Upon our arrival, we were welcomed by Diamond at the front desk. She was very helpful with informing us about Chicago and provided excellent service. We felt very safe staying here due to security. Will recommend anyone to stay here while visiting Chicago.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jeffery N wrote a review 06 Apr
1 contribution
The staff is great!! Billy helped us right away! And was great with giving us advice on how to travel! He helped us with getting to the bulls game and gave us a good sports bar to go to! He also I just a good person and good conversation too! Very helpful!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kelsey Knight, Other at The Royal Sonesta Chicago Downtown
Responded 6 days ago
Thank you for taking the time to review our hotel. We are thrilled to see Billy made such an impact and had recomendations for your trip. We will be sure to share the positive comments with him. We look forward to welcoming you back to our hotel in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jana H wrote a review 06 Apr
17 contributions2 helpful votes
The best hotel I have been. Staff fantastic,room big, excellent bathroom. Staff doesn't hesitate to make extra step to make you comfortable and safe. Big shout to Door man,who kindly sort out taxi for me for better price than online. Soooo much effort and kindness. Great job, Royal Sonesta Downtown.
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kelsey Knight, Other at The Royal Sonesta Chicago Downtown
Responded 6 days ago
Thank you for taking the time to review our hotel. We are pleased to see our staff made such an impact and our hotel was comfortable during your stay. We look forward to welcoming you back in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Faye B wrote a review 06 Apr
1 contribution
We visited Chicago for the Bulls game! Sure the hotel was nice, but what made our trip great was the service we received at check-in and throughout our stay. From the moment we checked in, Mel was truly amazing and so accommodating. Mel made our trip/stay easy and it is because of her that we will book with your hotel again!! As a business owner, I hope your company values your hard working employees and acknowledges the positive impact they have on your business and profitability. A great employee (who cares) is what makes a successful company!
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip: The $60 resort fee seems like a money grab, especially after paying 100$ for parking.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kelsey Knight, Other at The Royal Sonesta Chicago Downtown
Responded 6 days ago
Thank you for taking the time to review our hotel. We are thrilled to see Melanee had such an impact during your stay and made a personalized connection. We will ensure she receives the positive comments. We look forward to welcoming you back in the future. Go Bulls!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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rj_shots wrote a review 03 Apr
Seattle, Washington1 contribution
Best stay ever with my friends. Came here for my bday trip and we arrived on St. Patrick Day which is the most popular celebration in Chicago. Stay here for 3 nights. Hotel was clean, comfy, love the bed and pillows come with firm and soft. Super nice and friendly staff from the doorman, front desk, until the housekeepers, they went out of their way to help and make it easier for you. Shoutout to my girl Melanee who greeted with smile at the front desk and gave us free upgrade to the “river view” room so we able to enjoy the green river during our stay. She made my bday feels more special!
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kelsey Knight, Other at The Royal Sonesta Chicago Downtown
Responded 6 days ago
Thank you for taking the time to review our hotel. St. Patrick's Day is one of our favorite holidays here and we are pleased to see you had a great stay. Thank you for giving shout outs to so many of our departments, along with mentioning Melanee. We are thrilled to see she had such an impact during your stay and look forward to welcoming you back in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jeff N wrote a review 02 Apr
Frisco, Texas65 contributions40 helpful votes
Hotel was very clean. Well staffed. Excellent location. Staff very friendly. Easy to get an Uber or a cab. Walking distance to everything you want to go to. Average restaurant / bar in lobby but tons of great options within a block or two. Close to a 7-11 that has anything you need and reasonable prices. Only complaint are the elevators. When busy can take a while from the first floor to your room but never had an issue on the way down since we were on 10th floor out of about 38.
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Date of stay: April 2024Trip type: Travelled with family
Room Tip: Don’t need a car. Will cost you $75 a day to park.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kelsey Knight, Other at The Royal Sonesta Chicago Downtown
Responded 6 days ago
Thank you for taking the time to review our hotel. We appreciate the comments around our cleanliness, friendly staff and location. We look forward to welcoming you back when you return to Chicago!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Marie C wrote a review 02 Apr
Noblesville, Indiana9 contributions2 helpful votes
Super location, comfy beds amazing views clean rooms front desk happy and welcoming, over all great hotel would stay again One ding, if I arrive early (1 or 2 hrs) and the room is ready don't charge me $50.00 for early check-in, I didn't request early check-in, I think it should be "oh its your lucky day" the room is ready we can go ahead and check-in. Thanks Royal Sonesta for a wonderful stay, hope to see you in the future.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Kelsey Knight, Other at The Royal Sonesta Chicago Downtown
Responded 6 days ago
Thank you for taking the time to review our hotel. We will certainly review our early check-in procedures with our Front Desk team, as you absolutely should have been communicated if there was a fee associated with checking in early. I apologize for the mishap and look forward to welcoming you back in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
R 3,862 - R 6,247 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
71 hotel chicago, hotel 71 chicago
FORMERLY KNOWN AS
Royal Sonesta Chicago Riverfront
LOCATION
United StatesIllinoisChicagoCentral / Downtown / The Loop / Theater District
NUMBER OF ROOMS
381
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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THE ROYAL SONESTA CHICAGO DOWNTOWN - Hotel Reviews & Price Comparison (IL) - Tripadvisor

Frequently Asked Questions about The Royal Sonesta Chicago Downtown
Which popular attractions are close to The Royal Sonesta Chicago Downtown?
Nearby attractions include Chicago Architecture Center (0.2 km), Medieval Torture Museum (0.3 km), and American Writers Museum (0.2 km).
What are some of the property amenities at The Royal Sonesta Chicago Downtown?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at The Royal Sonesta Chicago Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Royal Sonesta Chicago Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Royal Sonesta Chicago Downtown?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to The Royal Sonesta Chicago Downtown?
Conveniently located restaurants include Miss Ricky's, Bongiorno's Italian Deli and Pizzeria, and Wildberry Pancakes and Cafe.
Are there opportunities to exercise at The Royal Sonesta Chicago Downtown?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at The Royal Sonesta Chicago Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Royal Sonesta Chicago Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Royal Sonesta Chicago Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.