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The Congress Plaza Hotel and Convention Center

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Traveller (1171)
Room & Suite (603)
Dining (68)
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Overview
  • Excellent9%
  • Very good31%
  • Average29%
  • Poor15%
  • Terrible16%
Travellers talk about
“grant park”(271 reviews)
“gold room”(38 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Additional information
Offers from The Congress Plaza Hotel and Convention Center
Special Offer: SPECIAL RATE 10% OFF
Offers from The Congress Plaza Hotel and Convention Center
Special Offer: SPECIAL RATE 10% OFF
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Rooms
04 Jun05 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2 942)
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Traveller rating
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233
695
701
390
446
Show reviews that mention
All reviewsgrant parkbuckingham fountaingold rooma lake view rooman older hotelart institutelake michigansoldier fieldshedd aquariumthe beannavy pierking roomfew blocksthe magnificent milelakeview
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1 - 5 of 2 465 reviews
Reviewed yesterday via mobile

We booked this hotel at the end of our Route 66 trip from Santa Monica and it was great.....yes it is an older hotel but we had plenty of room, The a/c worked fine and it faced Lake Michigan....so,I had to go get some ice...More

Thank K M
Hotel's Favourite
Reviewed 1 October 2017

The location is without doubt one of the best in Chicago and as a consequence we stayed here again on this visit.This time we were in the North tower on the tenth floor,the room has an amazing view down the street past the fountain down...More

3  Thank ger w
Response from congressplazahotel, Public Relations Manager at The Congress Plaza Hotel and Convention CenterResponded 3 October 2017

Thank you for choosing The Congress Plaza Hotel, we are delighted to hear your visit to Chicago was nothing short from exceptional. We look forward to hosting you for a future stay!

Reviewed yesterday

Our office booked for us to stay at this hotel and when i read the reviews was not full of high hopes. When we arrived by taxi what looked like prostitutes were hanging around the front doors - although it was a Saturday night so...More

Thank bazandbabs24
Reviewed yesterday via mobile

I had called earlier in the day and the tone of the front desk agent was rude and abrupt. Upon arrival, I was pleased with the beautiful lobby and entranceway. I approached the front desk, and the agent who sounded very similar to the one...More

Thank AlR814
Reviewed 2 days ago

If you're into history, nostalgia, and vintage places and things, this is for you. The lobby area, ballrooms, bar area are beautiful. The staircases alone with what must be miles of now-painted wrought iron railings and marble treads are fascinating. Really enjoyed talking with Mike,...More

Thank PATA08
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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$133 - US$294 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$133 - US$294 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Add Photo Photos
Traveller (1171)
Room & Suite (603)
Dining (68)
Pool & Beach (4)
Amenities (26)
Business Centre & Event Rooms (4)
Family and Play Areas (2)
Nearby
Downtown / The Loop
Often visitors' first stop in Chicago, The Loop is a
good starting point to sample the city's energy and
flavor. This central business district boasts
Michelin-rated restaurants, upscale hotels, premier
shopping, and enough arresting architecture to keep
your camera busy for hours. You won’t find too many
photo galleries of downtown Chicago without a shot of
Millennium Park and Cloud Gate (“The Bean”), one of
...More
Questions & Answers
Ask a question
Katelyn M
20 May 2018|
AnswerShow all 2 answers
Response from Cindy S | Reviewed this property |
I don't know but I didn't ask and my room was great, it does look like it's from older frame but the beds and bathroom tiles/marbles felt new.
0
Votes
LillyStockport
8 April 2018|
AnswerShow all 4 answers
Response from shaq735 | Property representative |
I am sorry we do not operate any shuttle service
0
Votes
bethajohnson81
29 March 2018|
AnswerShow all 4 answers
Response from congressplazahotel | Property representative |
Good morning, We do offer tickets to the Shedd Aquarium. You can stop by at the front desk and purchase the tickets there. They're $40.
0
Votes
Room Tips
"Ask for a room at the front of either tower"
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"Rooms with views of the lake are best."
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"don't live in this hotel if you have a lot of luggage"
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"It's not modern like a Hyatt but clean and very good location. I'd even call it a classic...."
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