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My wife and I spent 5 days at the Hilton Chicago and we completely enjoyed our time! The staff was extremely friendly and helpful, and the accommodations were great! Our room overlooked Lake Michigan which provided amazing views and scenery. The Hilton boasts several great...More
This was my first time staying at the Chicago Hilton. The hotel is massive and has a very cool history. Chicago isn't my favorite place...sorry Chicago...I find most people not friendly and almost rude. It was a pleasure to find that the people who work...More
1 Thank Daniel B
Response from Kathy H, Front Office Manager at Hilton ChicagoResponded 9 July 2018
Dear Valued Guest,
It was our pleasure to provide you with the highest standard of service and accommodations. We thank you for your wonderful comments and for taking the time to share your review about our hotel. I am delighted to know that you enjoyed...More
I understand check-in is not until 3 pm; HOWEVER - When I checked in at the from Desk at 8:00 am, CARSARRA ASKED if I wanted to upgrade to a more expensive room. After saying yes, but I will check out tomorrow - she mysteriously...More
They’ve renovated the rooms but they are SO average inside. Kind of a disappointment compared to the beautiful lobby. Decent location, long walk to main shopping area but there is a bus to get there easily. Crazy expensive parking if you bring a car!
Once again, we had a wonderful stay at the Chicago Hilton on Michigan Avenue. Ms. Caryn Garagay, Mr. David Tinsley and Vincente all worked to create an exceptional customer service experience. We had a quick weekend to Chicago and chose this hotel because they provide...More
Often visitors' first stop in Chicago, The Loop is a good starting point to sample the city's energy and flavor. This central business district boasts Michelin-rated restaurants, upscale hotels, premier shopping, and enough arresting architecture to keep your camera busy for hours. You won’t find too many photo galleries of downtown Chicago without a shot of Millennium Park and Cloud Gate (“The Bean”), one of
the most iconic landmarks in the city. A stunning skyline coupled with cultural attractions like the Art Institute of Chicago present a Downtown where work and play peacefully coexist.
The benefits afforded to our Diamond Honors member is in accordance to the provisions provided by the program and is also specific to each hotel. Kindly contact our Front Office Managers at 312-922-4400 so they... More
The benefits afforded to our Diamond Honors member is in accordance to the provisions provided by the program and is also specific to each hotel. Kindly contact our Front Office Managers at 312-922-4400 so they can give you the details of your benefits.