Quality Inn
3175 E Seltice Way, Post Falls, ID 83854-7374
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Avg. RÂ 1,155 /night, 12/12 - 12/13
RÂ 1,724
per night
RÂ 1,387
per night
RÂ 1,049
per night
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3.5
#2 of 5 hotels in Post FallsLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
Quality Inn is an excellent choice for travellers visiting Post Falls, offering a budget friendly environment alongside many helpful amenities designed to enhance your stay.
Rooms at Quality Inn offer a flat screen TV providing exceptional comfort and convenience, and guests can go online with free wifi.
24 hour front desk is one of the conveniences offered at this hotel. A fitness center and free breakfast will also help to make your stay even more special. If you are driving to Quality Inn, free parking is available.
Given the close proximity to Treaty Rock Park (2.2 mi), guests of Quality Inn can easily experience one of Post Falls' most popular landmarks.
While in Post Falls be sure to experience local ribs favourites at Famous Willies Barbecue.
Should time allow, Falls Park is a popular waterfall that is relatively easy to get to.
Enjoy your stay in Post Falls!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Non-smoking hotel
24-hour front desk
Parking
Wifi
Breakfast available
Breakfast buffet
Complimentary tea
Vending machine
Express check-in / check-out
Clothes dryer
Laundry service
Self-serve laundry
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Telephone
Microwave
Refrigerator
Flatscreen TV
Iron
Wake-up service / alarm clock
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Budget
Languages Spoken
English
Location
3175 E Seltice Way, Post Falls, ID 83854-7374
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 45 out of 100
45
Spokane Intl Airport
48.2 km•
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18 Restaurants
within 1 kilometer
Reviews
Traveller rating
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Detailed Reviews
Our room was nice and clean and had a refrigerator and a microwave and we did not have to pay extra for those items. The bathroom had a full tub and shower very clean too. There was a chair to sit in by the lamp which was nice, because there was a chair by the desk table as well and both my husband and I could sit in the room and eat our dinner.
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Date of stay: January 2021
Location
Service
Sleep Quality
Room Tip:Â Bring some snacks for Breakfast, there was very little. I would suggest little cups of fruit,...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tina M, Other at Quality Inn
Responded 21 Jan 2021
Hi tammyl997, Thank you for letting us know how impressed you were with our services cleanliness and amenities. We are all pleased to learn we were able to make you feel comfortable and that our services and accommodations lived up to your expectations. We look forward to seeing you and your husband again here at the Quality Inn ! Kind regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not only do you get a hot breakfast, but in the evening they serve soup and cookies. Staff is courteous and friendly. Hotel was quiet even though being next to I-90. It is pet friendly with easy access to a pet area. Accommodations were good, and the price was extremely reasonable.
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Date of stay: January 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pros: The service was great and friendly. The place was quiet by bed time. Next to the interstate so ran the continuous fan to drown out and lull me to sleep. Pet area was nice and large.
Cons: Website and all signs at the property say it was non smoking. I'm not sure how long that policy had been in effect. My room had a strong smell of cigarettes. Walls and bed skirt needed some cleaning. While putting my item in the fridge, I found old food. Maybe check list for cleaning is needed.
Overall, I slept well and the location was 4 minutes from the family I had traveled to visit. 😊
Cons: Website and all signs at the property say it was non smoking. I'm not sure how long that policy had been in effect. My room had a strong smell of cigarettes. Walls and bed skirt needed some cleaning. While putting my item in the fridge, I found old food. Maybe check list for cleaning is needed.
Overall, I slept well and the location was 4 minutes from the family I had traveled to visit. 😊
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Date of stay: April 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, Other at Quality Inn
Responded 20 Apr 2022
HilisamM4011IG, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
The room was very clean and spacious. The breakfast was great and the evening soup was a great treat. The staff was very friendly and helped with all my needs. The location is great with easy access to the highway. Overall I will recommend this hotel to others.
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Date of stay: May 2023Trip type: Travelled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, Other at Quality Inn
Responded 04 Jun 2023
Hi joshcC598GY, Thank you so much for taking the time to tell us about your wonderful experience with us. We are so encouraged to always do good for our guests. We are really appreciative of your generous compliments about our location, clean and spacious rooms, friendly and helpful staff, and the breakfast. We are glad you enjoy staying with us. Thank you for your recommendation and we hope to see you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was about the worst place that we have stayed in 40+ years of travel. For starters, this is NOT in a good location unless you like being between the Interstate and a commercial refueling station. The back door that faces the freeway has a broken lock so anyone can walk right in. The front door has a sign on it that states: Automatic Door, push hard! The carpet in our room was so filthy that after you walked on it and then took a shower, black streaks literally streamed off of your feet. The plastic drapes in our room had holes cut into them which the immigrant family's kids that lived next door took advantage of so they could see us. There is a very large light on the side with the broken door that lights up the entire area at night. Oh yes, dogs are allowed here and the night we stayed, when one would start barking, all of them would start barking. I mentioned all of the problems to the manager when we checked out and he said, "Well, how am I supposed to know these things if people don't tell me"! Oh yes, the toilet rocked so bad they could sell rides on it and the 2 large holes in the walls around the tub appeared to be be repaired with spacking compound. Stay in Coeur d'Alene!
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Date of stay: October 2019
Rooms
Location
Service
Room Tip:Â Avoid this place like the plague, stay in Coeur d'Alene!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ComfortInnPF-GM, General Manager at Quality Inn
Responded 23 Feb 2020
Dear Guest, I'm sorry to hear about your stay, I can you assure you that we have fixed the issues you listed from your stay back in October 2019. I am glad to hear that you will not be returning, we would like all of our guest to feel comfortable while staying here and since we get people from all over I think it would be difficult to enjoy themselves with a racist in the building. Thank you
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Loved the stay! Front desk was very nice and accommodating. It was clear that the housekeepers were working hard during the pandemic and offered great stay-over service. We stayed for a few days. Loved this little town and will definitely be staying here again!
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Date of stay: November 2020
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tina M, Other at Quality Inn
Responded 22 Mar 2021
Jessica_Leonard85, Greetings from Quality Inn. Thank you for taking the time to share this five star experience with our management, staff, and future guests. I'm glad that our services, hospitality, and accommodations exceeded your expectations and hope that you experience the same comfortable stay during your next visit! We look forward to serving you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When we entered our room, the bed was wrinkled and messy, bottom sheet untucked in one corner like somebody had sat or laid on it after it was made. Not a reassuring sign in days of Covid pandemic. Laura from front desk was responsive and straightened a bit, offered to move us to upstairs room, but we had too much luggage for stairs.
Hotel is in need of repair. Refrigerator seal torn and dirty.
Hotel charges $50 hold against damages, which they say may take "weeks, or several statements" to get refunded to credit card.
General cleanliness not good, surfaces have been wiped, but accumulation of dirt in crevices, tile grout and corners. Needs a deep clean. Wallpaper peeling on edges, paint nicked and worn.
Was not able to get $72 rate advertised on line. Was billed $94. Would have cancelled and gotten different hotel, but too tired after long day.
Laura at front desk was nice, and did best she could. Karen was nice in taking reservation.
We won't be staying again.
Hotel is in need of repair. Refrigerator seal torn and dirty.
Hotel charges $50 hold against damages, which they say may take "weeks, or several statements" to get refunded to credit card.
General cleanliness not good, surfaces have been wiped, but accumulation of dirt in crevices, tile grout and corners. Needs a deep clean. Wallpaper peeling on edges, paint nicked and worn.
Was not able to get $72 rate advertised on line. Was billed $94. Would have cancelled and gotten different hotel, but too tired after long day.
Laura at front desk was nice, and did best she could. Karen was nice in taking reservation.
We won't be staying again.
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Date of stay: October 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tina M, Other at Quality Inn
Responded 13 Oct 2020
Hi Rex B, Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. We thank you for taking the time to share your experience and we want to assure you that the housekeeping issues which you have brought to our attention are being addressed with renewed efforts to improve upon our policies to ensure that each guest has a pleasant and comfortable experience in the future. We want also to apologize for the issues with our bed, know that your voice is important to us and that we are addressing the issue. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Let's start with the positives. The staff are so amazing! The WiFi is great. And, that's it. As for the rest...
The rooms are so outdated, it's not even funny. The rank, funky smell that slaps you across the face when you walk into your room is off-putting and offensive. Everything is dirty, stained, rusted. The windows are so crusted in dirt and/or mould and the screen is bent and misshapen. The bathroom drains take forever to drain. The dark furniture looks like its all been sprayed with mud that has since dried on. Speaking of "dried on", there was dried on urine on the toilet seat. How welcoming! I was sitting on the bed and something was poking me. I realized it was something under the fitted sheet. I checked it out and it was food crumbs! Like, WTAF? The TV is small. Another outdated thing about the room. We opened the fridge and were welcomed by yet another foul smell. The free hot breakfast was sausages, scrambled eggs, biscuits and country gravy. The pancake machine was broken which was very disappointing! This place needs a major overhaul or they need to lower the prices. We did not get what we paid for here. Not at all! Seriously, stay somewhere else! I implore you!
The rooms are so outdated, it's not even funny. The rank, funky smell that slaps you across the face when you walk into your room is off-putting and offensive. Everything is dirty, stained, rusted. The windows are so crusted in dirt and/or mould and the screen is bent and misshapen. The bathroom drains take forever to drain. The dark furniture looks like its all been sprayed with mud that has since dried on. Speaking of "dried on", there was dried on urine on the toilet seat. How welcoming! I was sitting on the bed and something was poking me. I realized it was something under the fitted sheet. I checked it out and it was food crumbs! Like, WTAF? The TV is small. Another outdated thing about the room. We opened the fridge and were welcomed by yet another foul smell. The free hot breakfast was sausages, scrambled eggs, biscuits and country gravy. The pancake machine was broken which was very disappointing! This place needs a major overhaul or they need to lower the prices. We did not get what we paid for here. Not at all! Seriously, stay somewhere else! I implore you!
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Date of stay: March 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, Other at Quality Inn
Responded 29 Mar 2022
Dear Nicole M, Thank you for taking the time to share your experience. I am shocked to hear about the situations you encountered and would like to deeply apologize. I also would like to ensure you that comments like yours are not taken lightly and will be addressed immediately with our entire team, especially with the condition of the hotel and the cleanliness. The description of your stay is highly unusual and does not represent the level of high standards we all aim to achieve. We do hope you allow us another opportunity on a future stay to show you, how we used your overall comments to improve.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This property needs to be could hardly meet the Choice hotel standards of cleanliness.
I booked a room for my wife, granddaughter and myself at this hotel for October 8 and 9 , 2021 to attend an event in the area . This property could very easily appear as a crack motel on an edition of Live PD or Cops. The exterior grounds were completely littered with trash, even bags of trash. If help is hard to find, the owner should take it upon himself to keep the grounds clean.
Our room smelled of mildew, mold and urine. This is not any fault of the housekeeping personnel. They were doing as good a job as possible with the situation they are being handled. The walls and ceiling are covered in mold and black mildew as was the bathtub. We paid $25.00 a night for our dog to stay with us, and I would not let him sleep on the floor, it was so stained and dirty. This was the most disgusting Choice Hotel I have ever stayed in and I stayed in many of them during my career. I left the hotel after the first night to find someplace clean to stay. The management there could have cared less. I do not recommend wasting your time or money on this dump
I booked a room for my wife, granddaughter and myself at this hotel for October 8 and 9 , 2021 to attend an event in the area . This property could very easily appear as a crack motel on an edition of Live PD or Cops. The exterior grounds were completely littered with trash, even bags of trash. If help is hard to find, the owner should take it upon himself to keep the grounds clean.
Our room smelled of mildew, mold and urine. This is not any fault of the housekeeping personnel. They were doing as good a job as possible with the situation they are being handled. The walls and ceiling are covered in mold and black mildew as was the bathtub. We paid $25.00 a night for our dog to stay with us, and I would not let him sleep on the floor, it was so stained and dirty. This was the most disgusting Choice Hotel I have ever stayed in and I stayed in many of them during my career. I left the hotel after the first night to find someplace clean to stay. The management there could have cared less. I do not recommend wasting your time or money on this dump
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Date of stay: October 2021
Value
Cleanliness
Service
Room Tip:Â Go someplace else for your own sanity and protection
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, Other at Quality Inn
Responded 11 Oct 2021
Hi jayhV3735TP, Thank you for pointing out the issues with housekeeping so that we can work to improve upon this aspect of the guest experience at our hotel. You expect and deserve a completely clean hotel room every time you stay with us. All guests complaints are taken seriously, and we want to assure you that the problem you brought to our attention is being addressed. We also do engage in deep cleaning processes right now as guest satisfaction is our top priority. Again, thank you for your time and feedback. We sincerely hope you will give us another chance to provide you with superior service and accommodations on your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Karen and Tim are the best!
I was up here from Boise because my job needed me to help at our office in Post Falls and this is where they booked me for 11 days.
I am so glad they did!!
Check in was so easy and quick. Karen took time to explain everything to me that was currently being offered with Covid restrictions still in place, I really appreciated that info.
My room was exactly as pictured on the website, King room with AC, mini fridge, TV, microwave, coffee maker. Bathroom was stocked with everything I needed.
Breakfast was great, I got to choose from cheese omelets or jimmy dean sandwiches. Two kinds of granola bars or a blueberry muffin, multiple flavors of yogurts, boiled eggs, fruit cups. Coffee, OJ or apple juice. And of course fresh apples. More than enough for a good breakfast.
Housekeeping came every time I requested. When I found the chair I my room was broken, Tim got it replaced right away.
The best thing? Being greeted by name every morning when I came down. It’s rare people try to remember guests names, and this made me feel valued as a guest while I was there.
Definitely staying here next time I come up!
I was up here from Boise because my job needed me to help at our office in Post Falls and this is where they booked me for 11 days.
I am so glad they did!!
Check in was so easy and quick. Karen took time to explain everything to me that was currently being offered with Covid restrictions still in place, I really appreciated that info.
My room was exactly as pictured on the website, King room with AC, mini fridge, TV, microwave, coffee maker. Bathroom was stocked with everything I needed.
Breakfast was great, I got to choose from cheese omelets or jimmy dean sandwiches. Two kinds of granola bars or a blueberry muffin, multiple flavors of yogurts, boiled eggs, fruit cups. Coffee, OJ or apple juice. And of course fresh apples. More than enough for a good breakfast.
Housekeeping came every time I requested. When I found the chair I my room was broken, Tim got it replaced right away.
The best thing? Being greeted by name every morning when I came down. It’s rare people try to remember guests names, and this made me feel valued as a guest while I was there.
Definitely staying here next time I come up!
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Date of stay: May 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Guest Relations Manager, Other at Quality Inn
Responded 06 May 2021
Hi priscilla h, Good day! We can't thank you enough for your heartfelt review of our hospitality and service. Your feedback will serve as an encouragement to all of our staff as we strive to provide an exceptional and memorable experience for every guest. We are glad that you were satisfied with the hospitality of our staff and the convenience of our amenities and we look forward to seeing you again soon here at the .Quality Inn
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I'm sorry but I'm not sure as we didn't require those services so we didn't inquire.
"Although next to the freeway, I didn’t hear any freeway noise. Value was good for the area. "Read full review
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PRICE RANGE
RÂ 1,209 - RÂ 1,529 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn post falls hotel post falls, post falls comfort inn
FORMERLY KNOWN AS
Comfort Inn Post Falls
LOCATION
United StatesIdahoPost Falls
NUMBER OF ROOMS
47
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Claim Your ListingQUALITY INN - UPDATED 2024 Hotel Reviews & Price Comparison (Post Falls, ID)
Frequently Asked Questions about Quality Inn
Which popular attractions are close to Quality Inn?
Nearby attractions include Huckleberry Thicket (0.2 km), Putt'n Around (0.3 km), and Center Target Sports (0.6 km).
What are some of the property amenities at Quality Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at Quality Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Quality Inn?
Guests can enjoy free breakfast and complimentary tea during their stay.
What are some restaurants close to Quality Inn?
Conveniently located restaurants include Old European, Capone's Pub & Grill, and India House Authentic Cuisine.
Are any cleaning services offered at Quality Inn?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Quality Inn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Quality Inn?
Many travellers enjoy visiting Treaty Rock Park (3.5 km).
Is Quality Inn accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.