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SureStay Hotel by Best Western Helen Downtown

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8396 S Main St, Helen, GA 30545-3655
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$165
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Free cancellation until 21/12/16
Reserve now, pay at stay
Expedia.com
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US$165
View deal
Free cancellation until 21/12/16
Reserve now, pay at stay
Hotels.comUS$165
PricelineUS$165
travelup.comUS$191
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (37)
Room & Suite (28)
Pool & Beach (6)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20/11/06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 19 hotels in Helen
Location
Cleanliness
Service
Value
Located in the heart of Helen, the Surestay Hotel by Best Western, with its newly reimagined modern guestrooms, continental breakfast, and seasonally heated indoor pool, offers guests the finest in accommodations and hospitality. While we love Fido, please leave them at home, as our hotel is not pet friendly, however, service dogs are always welcome!
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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Kids stay free
Non-smoking hotel
24-hour front desk
Wifi
Indoor pool
Heated pool
Snack bar
Vending machine
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Room features
Air conditioning
Desk
Housekeeping
Telephone
Coffee / tea maker
Microwave
Cable / satellite TV
Complimentary toiletries
Private bathrooms
Tile / marble floor
Refrigerator
Flatscreen TV
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
746Reviews1Q+A6Room tips
Traveller rating
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  • 71
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Popular mentions
jewhite02 wrote a review Aug 2021
Fayetteville, North Carolina1 contribution
Room was infested with ants and I had to throw out lots of food. Maintenance came in and sprayed the room and that night and now next day we found more ants crawling around in the room. The hotel is centrally located and was easy to get to It was within walking distance to all of the downtown shops and restaurants.
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Review collected in partnership with Best Western
Date of stay: August 2021
Value
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Location
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Response from James King, Guest Services / Front Office at SureStay Hotel by Best Western Helen Downtown
Responded 17 Aug 2021
Thank you for your review. On behalf of all of us at the SureStay in Helen, I would like to apologize for your experience that did not meet or exceed our standards. Your review will be used to help us in our constant pursuit to provide each of our guests with the best experience possible. I hope you will consider staying with us again!
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Alexandra S wrote a review Jan 2021
Fort Stewart4 contributions3 helpful votes
Hotel's Favourite
We had a King room with whirlpool and fireplace. The room was very spacious and clean, with modern furniture. Their heated pool is awesome as well. We definitely feel like we got a very good value for the price we paid. Ms Patricia at the front desk was very friendly and helpful. Big thumbs up for her! The hotel is right in the middle of town and walking distance from everything, which is good because it saves you the parking fee that's all over town. The only thing that wasn't positive about our stay was that we had really noisy room neighbors, but that's not really the hotel's fault. There was also a bar across the street that blasted music until 1AM on Saturday. I'm not sure if the town is always this loud, or if it was because it was new year's weekend. Anyway, I recommend this hotel and we will definitely be back!
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Review collected in partnership with Best Western
Date of stay: January 2021
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Getaway486599 wrote a review Aug 2021
2 contributions1 helpful vote
Great area in the middle of town. Overall clean but needs more updating. Mold smell in room, items in the room were damp wet everyday. The bed was comfortable. Enclosed pool with wall to wall sliding doors but half the doors didn't open because being broken, rust and holes. Again needs updating. Staff was friendly and the grab and go breakfast was nice, lots of choices.
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Review collected in partnership with Best Western
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from James King, Guest Services / Front Office at SureStay Hotel by Best Western Helen Downtown
Responded 12 Aug 2021
Thank you for your review. On behalf of all of us at the SureStay in Helen, I would like to apologize for your experience that did not meet or exceed our standards. Your review will be used to help us in our constant pursuit to provide each of our guests with the best experience possible. I hope you will consider staying with us again!
Read more
nanaofmalia wrote a review Aug 2021
Nathalie, Virginia1 contribution
The staff was very helpful and kind. Very clean rooms and the pool was clean as well. We will be visiting the hotel again in the future. It was in the heart of town, close to everything we wanted to see and do!
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Review collected in partnership with Best Western
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
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Response from James King, Guest Services / Front Office at SureStay Hotel by Best Western Helen Downtown
Responded 12 Aug 2021
Thank you for your review! We are very glad to hear that you enjoyed your stay, and look forward to having you stay with us again soon!
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Nomad19344 wrote a review Jul 2021
Parrish, Florida1 contribution
Hotel was not a modern as expected and the continental breakfast leaves something to be desired but the staff was kind and upbeat. Slightly overworked and understaffed, but those that were there did everything they can to make the stay a good vacation.
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Review collected in partnership with Best Western
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from James King, Guest Services / Front Office at SureStay Hotel by Best Western Helen Downtown
Responded 30 Jul 2021
Thank you for your review. On behalf of all of us at the SureStay in Helen, I would like to apologize for your experience that did not meet or exceed our standards. Your review will be used to help us in our constant pursuit to provide each of our guests with the best experience possible. I hope you will consider staying with us again! -James, Front Desk Manager
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PRICE RANGE
US$85 - US$211 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
super 8 helen ga hotel helen, helen super 8 hotel, super eight helen, helen super eight
FORMERLY KNOWN AS
Super 8 Helen GA
LOCATION
United StatesGeorgiaHelen
NUMBER OF ROOMS
58
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Frequently Asked Questions about SureStay Hotel by Best Western Helen Downtown
Which popular attractions are close to SureStay Hotel by Best Western Helen Downtown?
Nearby attractions include Bavarian Mountain Miniature Golf (0.4 km), Chattahoochee River (0.3 km), and AxeBilly Helen-Ga (0.4 km).
What are some of the property amenities at SureStay Hotel by Best Western Helen Downtown?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at SureStay Hotel by Best Western Helen Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at SureStay Hotel by Best Western Helen Downtown?
Guests can enjoy free breakfast and a snack bar during their stay.
Is parking available at SureStay Hotel by Best Western Helen Downtown?
Yes, free parking is available to guests.
What are some restaurants close to SureStay Hotel by Best Western Helen Downtown?
Conveniently located restaurants include Muller's Famous Fried Cheese Cafe, Cowboys & Angels Restaurant and Bar, and Bodensee Restaurant.
Are there opportunities to exercise at SureStay Hotel by Best Western Helen Downtown?
Yes, guests have access to an indoor pool during their stay.
Are there any historical sites close to SureStay Hotel by Best Western Helen Downtown?
Many travellers enjoy visiting Hardman Farm (2.1 km) and Romeo and Juliet Indian Mound Tragedy Site (2.4 km).
Is SureStay Hotel by Best Western Helen Downtown accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.