I had the most wonderful booking experience this evening via telephone. I initially called Holiday Inn Express Wildwood to confirm the address prior to booking. J (Jay) assisted by providing details on how to access the IHG app, which location to choose, and he called back to confirm if I actually was successful with the booking. Thank you, J (Jay). I look forward to my stay at this location
We stayed here while driving home from Fort Myers. I was not expecting such a nice modern clean facility. The room had plenty of room even for a wheelchair. Comfortable beds, pillows and very clean. Loved to usb and outlets on the night stand.
This hotel is a must stay, as they go above and beyond to help. I made a mistake and had a reservation at a different IHG property, but I showed-up here thinking this was my hotel! I was surprised to find out I was at the hotel I wanted, but made a reservation at the wrong hotel. Marcie and Ashlee were fantastic, telling me not to worry. They contacted the other hotel, and provided me a room here at the same price. I was so happy, as I was here with my fiancé and little puppy. This place is wonderful, staff is wonderful, property is wonderful…. what else can someone ask for. Marcie and Ashlee, thank you so very much for your hospitality and fixing my mistake!!!!
Just a great place . And kala the cleaning lady was amazing !! The front desk was also very thorough and gave me a great room as well as extending me a late check out as well. Great stay and great people ! The closeness to the freeway makes this hotel and it’s staff a winner.
It is an excellent hotel, The maintenance people are excelllent, especially Kala, she is extraordinary, very professional in her work, thankyou all of you. The facilities are all very good conditions.
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