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Hilton Orlando Buena Vista Palace Disney Springs Area

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1900 E. Buena Vista Drive, Orlando, FL 32830-8432
COVID-19 update: See the added health and safety measures this property is taking.Read more
26 people are viewing this hotel
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US$539
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Room & Suite (943)
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 21/07/08 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Orlando Buena Vista Palace Disney Springs Area
Updated 21/07/08 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#251 of 389 hotels in Orlando
Location
Cleanliness
Service
Value
Located within walking distance to Disney Springs with over 150 one-of-a-kind restaurants, boutiques and the best of Disney entertainment, the resort provides a contemporary oasis in a location second to none. Our lakefront hotel features stylish, modern guestrooms, two large pools with private cabanas, a Float Lagoon with beach entry that the entire family will love. Hilton Buena Vista Palace offers 5 dining options including a convenient grab-n-go market, poolside bar and grille with firepits, and hand-crafted cocktails and light bits in Sunnies lobby bar. As an Official Walt Disney World® hotel, our guests also enjoy shuttle transportation to all four Disney theme parks, and access to purchase Disney Theme Park tickets on-site or in advance online through our website. Resort guests also enjoy special Disney perks including Disney Extra Magic Hours benefit and Disney 60-day advance FastPass+ (NOTE: Extra Magic Hours and FastPass+ benefits are temporarily suspended). Your health and safety continue to be our top priority. Hilton has developed a global program introducing a new standard of hotel cleanliness and disinfection: Hilton CleanStay™ with Lysol protection. Hilton CleanStay builds upon Hilton’s already high standards of housekeeping and hygiene, where hospital-grade cleaning products and upgraded protocols are currently in use, to ensure our guests enjoy an even cleaner and safer stay from check-in to check-out.
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Property amenities
Paid private parking on-site
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Free shuttle or taxi services
Business Centre with Internet Access
Conference facilities
Parking
Paid wifi
Hot bath
Lazy river
Pool / beach towels
Outdoor pool
Shallow end in pool
Fence around pool
Coffee shop
Restaurant
Breakfast available
Kids' meals
Outdoor dining area
Snack bar
Shuttle bus service
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Bath / shower
Private balcony
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Radio
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Lagoon View
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
6828Reviews389Q+A100Room tips
Traveller rating
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Popular mentions
Jen F wrote a review Jul 2021
5 contributions
Currently staying here. Not impressed with the rooms. Balcony door barely opens, comes off the track often and my husband has to fix it numerous times. Some nasty stuff on the ceiling. Rooms look run down (at least ours was). We got an email ahead of time to upgrade our room, we tried but was told it was just a generic email and that option wasn’t available. Wouldn’t stay here again
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Date of stay: July 2021Trip type: Travelled with family
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Response from James Grosso, General Manager at Hilton Orlando Buena Vista Palace Disney Springs Area
Responded 4 days ago
Thank you for your review. I deeply regret that we did not meet your expectations during your recent stay at our resort. We take all feedback very seriously, as it is only through the reviews of our customers that we are able to critique and further improve the overall operation of the resort. We apologize for the miscommunication of the upgrade email, as these are sent ahead of time should you wish to upgrade your room prior to your stay. We will review this with our Front Desk team. Thank you again for providing your feedback.
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JTwich wrote a review Jun 2021
Middleburg, Florida8 contributions6 helpful votes
Hotel's Favourite
We travel to Disney often and normally stay at the Doubletree Hilton in Disney Springs. We have stayed there 9 times since September 2020 and never once have we received the outstanding service we experienced this past weekend. We have a new home resort for Disney Springs. We (family of 4- including a 3 and 4 year old) arrived Friday night around 9pm and they were pretty busy. My husband went to the front desk to check us in while I waited with the car and kids. The valet gentleman greeted me and asked if he could help with anything. I told him no just waiting on hubby to check in and bring a luggage cart. He told me to wait 1 minute and returned with a cart, then proceeded to help unload all my bags. Escorted me and my girls to the bellhop to wait for hubby to get keys and to park car. The valet guy knew we were self parking but still went above and beyond to provide excellent customer service. As my husband was checking in the check in gentleman noticed we were Hilton Diamond members and upgraded us to adjoining rooms with an Epcot view (he apologized he couldn’t upgrade us to a suite since they were all booked). This was the first upgrade and Disney Springs Hilton has ever given us. With out Diamond status we got resort credits to use anywhere on property. As me and my girls waited in hubby to check in the bellman entertained and gave out stickers to my girls (not having any idea we were Diamond members just providing outstanding service). Then escorted us to our 8th floor rooms. The rooms were immaculate with a beautiful view of Epcot and Disney Springs. There is a buffet breakfast that was quick and delicious as we wanted to spend the day at the pool and Lazy River. Lunch was from the Citrus place in the hotel and was delicious hot, fresh, and fast. We requested a late check out via messenger in the Hilton App and they quickly responded with a 1pm check out for Sunday. This allowed to sleep in and slowly pack and load the car to head home. The hotel has a lot to do and is in walking distance to Disney Springs. But if you don’t want to leave there is so much to chose from on the property from bars, restaurants, pools there is no need to leave. We will definitely be back for many many more stays to come.
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Date of stay: June 2021Trip type: Travelled with family
2 Helpful votes
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Response from James Grosso, General Manager at Hilton Orlando Buena Vista Palace Disney Springs Area
Responded 14 Jun 2021
Dear jaxjenn0722 Thank you so much for the thoughtful 5-star review. I am so very pleased to learn that you had such a great experience at Hilton Orlando Buena Vista Palace! Thank you for acknowledging the exemplary service provided by our valet team, as well as your enjoyment of our dining options, accommodations and great location just steps from Disney Springs. We look forward to welcoming you and your family again!
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Howard E wrote a review Jul 2021
West Melbourne, Florida15 contributions6 helpful votes
We recently stayed at the Hilton Palace. It has a great pool area with a lazy river. Also it’s walking distance to Disney Springs. When we checked in, Thomas A took great care of us. He is very friendly and kind, and made us feel so welcome! We will definitely stay at the Palace again!
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Date of stay: July 2021
Value
Service
Sleep Quality
Room Tip: Avoid connecting rooms!
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Response from James Grosso, General Manager at Hilton Orlando Buena Vista Palace Disney Springs Area
Responded 5 days ago
Thank you for your 4-star review! We are glad you had a great stay, and we will pass on your compliments of Thomas A so he may be recognized for his service.
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Scrappyj21 wrote a review Jul 2021
Chicagoland12 contributions13 helpful votes
Pros: Front desk staff Lazy River—kids liked this Proximity to Disney springs Pool size Cons: Hotel is outdated (front desk said 5 years ago last renovation--I do not believe this). We switched rooms several times due to various issues Dirty rooms Tiny spider bugs everywhere, this could just be a florida thing? Food expensive, we ended up taking an Uber to Target to get snacks, drinks for the room. Pool was dirty most days (hair everywhere, cups/cans left at lazy River overnight)
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Date of stay: July 2021Trip type: Travelled with family
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Response from James Grosso, General Manager at Hilton Orlando Buena Vista Palace Disney Springs Area
Responded 4 days ago
Thank you for sharing your review, Scrappyj21. We deeply regret to learn that you did not enjoy your stay with us. Your comments have been shared with our Housekeeping, Food and Beverage and our Operations teams so that we may better serve you in the future. We hope you will allow us the opportunity to provide you with the level of service for which we are known, should your travels bring you back to Orlando.
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zannetan2 wrote a review Jul 2021
1 contribution
The hotel was located very close to Disney Spring. The pool was great for kids and adult. The room was spacious in the Island building. We hope that the restaurant will open soon. It was a great stay.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from James Grosso, General Manager at Hilton Orlando Buena Vista Palace Disney Springs Area
Responded 5 days ago
Thank you so much for providing a review of your stay. We are glad you had a wonderful experience, and hope to welcome you back soon!
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PRICE RANGE
US$162 - US$364 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
buena vista palace hotel and spa, buena vista palace orlando, lake buena vista palace, buena vista palace hotel & spa
LOCATION
United StatesFloridaCentral FloridaOrlandoLake Buena Vista
NUMBER OF ROOMS
1011
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Frequently Asked Questions about Hilton Orlando Buena Vista Palace Disney Springs Area
Which popular attractions are close to Hilton Orlando Buena Vista Palace Disney Springs Area?
Nearby attractions include Disney Springs (1.0 km), Luxury of Time by Diamonds International (1.1 km), and World of Disney (0.6 km).
What are some of the property amenities at Hilton Orlando Buena Vista Palace Disney Springs Area?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hilton Orlando Buena Vista Palace Disney Springs Area?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Orlando Buena Vista Palace Disney Springs Area?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Orlando Buena Vista Palace Disney Springs Area?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Hilton Orlando Buena Vista Palace Disney Springs Area?
Conveniently located restaurants include Amorette's Patisserie, Ghirardelli Soda Fountain & Chocolate Shop, and Blaze Pizza.
Are there opportunities to exercise at Hilton Orlando Buena Vista Palace Disney Springs Area?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Orlando Buena Vista Palace Disney Springs Area?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Orlando Buena Vista Palace Disney Springs Area offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hilton Orlando Buena Vista Palace Disney Springs Area?
The staff speaks multiple languages, including English and Spanish.
Does Hilton Orlando Buena Vista Palace Disney Springs Area have any great views?
Yes, guests often enjoy the lake view available here.