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Walt Disney World Dolphin

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1500 Epcot Resort Boulevard Lake Buena Vista, Orlando, FL 32830-8428
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (1127)
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Panoramas (11)
Room & Suite (279)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 20/12/18 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Walt Disney World Dolphin
Updated 20/12/18 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#226 of 386 hotels in Orlando
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Walt Disney World Dolphin invites guests of all ages to stay and play in the heart of Walt Disney World® Resort. Located close to Epcot®, Disney's Boardwalk and Disney's Hollywood Studios™, our hotel offers a perfect vantage point to explore this magical destination. Complimentary shuttle service is available to all Walt Disney World® parks, including Magic Kingdom® Park and Disney's Animal Kingdom® Theme Park; resort guests are also entitled to perks like Extra Magic Hours and advance golf tee times. Dine with us in our array of restaurants, including award-winning sushi at Kimonos, savory Italian at Il Mulino New York Trattoria and nightly Disney character dining at Garden Grove. When you're not out exploring, reboot with a soothing massage at Mandara Spa or make a splash in our grotto-style pool. After an eventful day, you'll love returning home to our thoughtfully appointed accommodations, some of which feature stunning views of IllumiNations, the nightly fireworks show at Epcot®.
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Room & Suite (279)279
Full view
Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Game room
Tennis court
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Paid wifi
Pool / beach towels
Outdoor pool
Heated pool
Fitness classes
Restaurant
Breakfast available
Breakfast in the room
Snack bar
Vending machine
Poolside bar
Waterslide
Kids club
Kids pool
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Manicure
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Interconnected rooms available
Private balcony
Coffee / tea maker
Cable / satellite TV
Sofa bed
Whirlpool bathtub
Room service
Safe
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
Bath / shower
Complimentary toiletries
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Room types
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Lake View
Languages Spoken
English, Spanish
Hotel links
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Popular mentions
Barb7989 wrote a review 20 Jun
Orlando, Florida54 contributions32 helpful votes
We were hoping to celebrate in style but we were sorely disappointed. We paid the resort fee for two days - at least expecting housekeeping services as requested and refreshed coffee pods. We also requested real glassware and we were told to go to a restaurant and ask them for it. East wing is at least 1/2 mile from the pool. Disappointed that we did not receive a room upgrade - we know it is not guaranteed. The deluxe room was no so deluxe at all.
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Date of stay: June 2021
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Response from Executive Office, Guest Services / Front Office at Walt Disney World Dolphin
Responded yesterday
Dear Barb7989, Thank you for taking the time to review your recent stay with us. It is regrettable that your stay was met with so many disappointments. This is certainly not the type of experience we want for our guests and we appreciate you taking the time to share your experience so that enhancements can be made. We hope you will reconsider visiting our resort again.
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Ana M wrote a review 19 Jun
1 contribution
I stayed for 12 days at this hotel with my fanily, and on the last few days they decided to go in my suitcase and steal my brand new expensive hair product, while me and my family were at the theme park. I contacted the front desk and they didn't seem to care or try to help in any way, only said that they would ask. Well, of course the thief won't admit that they stole from me. But I am 100% sure that they did. I am very disappointed with the service at this hotel. Even room service wasn't great, they forgot to bring silverware and we had to eat our food with our hands & no napkins also. We feel ripped off and quite disrespected!
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Date of stay: June 2021Trip type: Travelled with family
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Response from Executive Office, Guest Services / Front Office at Walt Disney World Dolphin
Responded yesterday
Dear L9722FHanam, Thank you for taking the time to review your recent stay with us. We are saddened to hear about your experience during your stay with us. If you haven't already, please submit a lost and found request at https://cp.ileftmystuff.com/LostPrivacyAgreement.php?cid=70428 . If your lost item is found a member of our security team will reach out to you. Please be assured, your comments have been forwarded to our leadership team. We thank you for being our guest and hope you will reconsider visiting with us in the future.
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xnavyron wrote a review 19 Jun
Chicago, Illinois130 contributions57 helpful votes
We just completed our stay at the Walt Disney World dolphin hotel run by Sheraton. The hotel grounds lobby are very beautiful and it was very nice to have a balcony with a view of the lake. The room was very clean and sterile what lacking the Disney magic that one would expect on the Disney property. Even though the hotel is on the Disney property they utilize their own buses that do not drop you off for the rest of the Walt Disney transportation buses let you off and do not have as many buses to take you around the Disney property. The staff here is very friendly polite and eager to help. I would consider this hotel again because the price is great and the location to Epcot and easy access to Hollywood studios is a huge plus.
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Date of stay: June 2021Trip type: Travelled with family
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Daniel C wrote a review 15 Jun
Tallahassee, Florida37 contributions17 helpful votes
First and foremost, the staff was wonderful; everyone we encountered was kind and helpful. The valet staff and bellmen were especially helpful. This was my wife and my first stay at the Dolphin. We arrived on Friday night after dark so after getting settled into the room we went for a walk to see where things were; pool, snacks and such. My wife is in a wheelchair so our experience maybe quite different from other people. After looking at a couple of maps on the L level trying to find directions to the pools; I asked someone and was directed to the 1 floor. Exited the elevator on the first flow we did not find any directional arrows to assist us in finding our way to the pool. We walked around the entirety of one side of the hotel outside the building and the lighting was less than desirable for pushing a wheelchair until we found our way to the pools. Discovering the best way to get to the hot tubs was a bit of a challenge for a first-time visitor in a wheelchair due to stairs between levels of where the pools are. We arrived at the area after it was closed. It was not until the next night after a long day at one of the parks when we returned to go for a swim. The pools were remarkably busy and again there was no signage to tell us where to get towels, but a family member asked, and we were able to get towels for the pool. I was pleased to find the towels were a good size and soft, much softener than the towels even in the room. The most disturbing aspect of the pool experience was the large number of insects in the pool; dead and floating throughout the pool. Another observation I have is regarding the cleanliness of the hotel; I was less than impressed with the condition of the hallway to our room from the elevator. Upon our arrival, my wife and I both noticed the dirty pathway in the carpet going from the elevator to our room. The carpet is much darker on one side of the hallway and that extended for as far as we could see. Outside the door to our room was what appeared to be drywall powder from where someone or something had hit the corner of the wall. Also outside our door was a coffee stir stick and “fruit loop” all of which was there for the entirety of our visit. Inside the room the closet doors were missing, bathroom door was too large for the small bathroom and could not open all the way, nor could it be closed if anyone were in the bathroom easily. The tile in the bathroom bathtub was very elegant to look at but after a closer inspection the light and darkness was augmented by the dirt stuck in the tile. Many of the USB chargers attached to the lamps did not work. The most challenging part of the room was the bed; I have no idea what size bed that was, but I do not recall the last time I stayed in a hotel and shared a bed that was less than a queen size. The room was plenty large enough for two queen size beds and I was astonished that a resort would even have beds that small in the rooms. The desk appeared to be an afterthought and as someone who frequently travels with my work laptop, I was troubled to find that there is no electrical outlet open by the desk and I had to unplug the lap to use the wall outlet. The other aspect of my stay that was troubling was the internet on Saturday night was very unstable, I was trying to work and kept getting kicked off my connection to work.
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Date of stay: June 2021
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Response from Executive Office, Guest Services / Front Office at Walt Disney World Dolphin
Responded 6 days ago
Dear danielcS3417DT, Thank you for taking the time to review your recent stay with us. It is regrettable to hear that your stay with us was not more enjoyable. Please accept our sincerest apologies for the disappointments you encountered as these are certainly not the experiences we want our guests to have while staying with us. We appreciate you sharing these concerns and your experience to out attention. Please rest assured that we will be sharing your feedback with our senior leadership team so proper follow up can be conducted. Thank you for being our guest and we hope to welcome you back for future vacations.
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dboone1119 wrote a review 15 Jun
Reading, Pennsylvania61 contributions5 helpful votes
We stayed at The Dolphin twice in the last 6 months. In Nov. 2020 as a couples trip and in May 2021 as a family vacation. We absolutely LOVE the location of the resort. We took the Friendship boats to Epcot & DHS. We took the hotel bus to AK & MK. No transportation issues at all. The pool areas are gorgeous and quite expansive. We had a great time lounging at the pool on our non-park day. Lunch was delivered right to our lounge chair. There are a vast array of restaurants at both the Swan & Dolphin. We really enjoyed the crab nachos from Todd English's Blue Zoo and also the Tempura from KImono's. There is a bar in the Swan lobby that offers frozen Margaritas. They were delicious; however, they are only open on Fri., Sat & Sun. The drinks are $i5. Refills are $11. We walked over the Boardwalk and also visited the Beach & Yacht Club resorts for pin trading. This resort offers everything that a WDW Deluxe resort offers without the high price tag. We had a great time here during both of our stays.
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Date of stay: May 2021
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PRICE RANGE
US$225 - US$511 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
walt disney world swan and dolphin hotel orlando, walt disney orlando, walt disney hotel orlando, swan resort disney, disney world swan resort, walt disney world swan resort
FORMERLY KNOWN AS
Walt Disney World Dolphin Hotel
LOCATION
United StatesFloridaCentral FloridaOrlando
NUMBER OF ROOMS
1514
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Frequently Asked Questions about Walt Disney World Dolphin
Which popular attractions are close to Walt Disney World Dolphin?
Nearby attractions include Fantasmic! (0.8 km), Soarin' (1.1 km), and Rock 'n' Roller Coaster Starring Aerosmith (1.0 km).
What are some of the property amenities at Walt Disney World Dolphin?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Walt Disney World Dolphin?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Walt Disney World Dolphin?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Walt Disney World Dolphin?
Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Walt Disney World Dolphin?
Conveniently located restaurants include L'Artisan des Glaces, Shula's Steak House, and Les Halles Boulangerie-Patisserie.
Are there opportunities to exercise at Walt Disney World Dolphin?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Are any cleaning services offered at Walt Disney World Dolphin?
Yes, dry cleaning and laundry service are offered to guests.
Does Walt Disney World Dolphin offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Walt Disney World Dolphin?
The staff speaks multiple languages, including English and Spanish.
Does Walt Disney World Dolphin have any great views?
Yes, guests often enjoy the park view available here.