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JW Marriott Orlando, Grande Lakes

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4040 Central Florida Parkway, Orlando, FL 32837-7662
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$513
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Free cancellation until 22/01/03
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US$489
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Free cancellation until 22/01/03
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US$513
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (1997)
Room & Suite (500)
Videos (1)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 20/10/27 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from JW Marriott Orlando, Grande Lakes
Updated 20/10/27 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#151 of 389 hotels in Orlando
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Make your Florida escape extraordinary at JW Marriott Orlando, Grande Lakes. Our luxury resort at Grande Lakes is located on a lush, 500-acre property and is ideal for exploring the Orlando area or for relaxing poolside in the Florida sunshine. Choose from modern rooms offering luxury bedding, marble bathrooms, 65-inch HDTVs and sweeping views of our Florida resort. Unwind at our outdoor pool complex, including a lazy river, or try our challenging 18-hole golf course designed by PGA great Greg Norman. Select from enticing in-house dining options, from luxury Italian fare at Primo to a farm-to-table menu and craft beer at Whisper Creek Farm. Make use of our hotel's location to visit premier Orlando attractions such as Walt Disney World and Universal Studios. Reserve your stay at JW Marriott Orlando, Grande Lakes for an exceptional resort experience that you and the family will remember.
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Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Game room
Children Activities (Kid / Family Friendly)
Paid public parking on-site
Paid wifi
Hot bath
Lazy river
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Fitness / spa changing rooms
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast available
Kids' meals
Outdoor dining area
Vending machine
Poolside bar
Golf course
Tennis court
Bowling offsite
Evening entertainment
Fishing
Video game console
Kids club
Kids pool
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Pedicure
Salon
Waxing services
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Desk
Interconnected rooms available
Safe
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Park View
Languages Spoken
English, Spanish
Hotel links
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Location

Full view
41Car recommended
Grade: 41 out of 100
16Restaurantswithin 1 km
0Attractionswithin 1 km
3884Reviews174Q+A100Room tips
Traveller rating
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  • 144
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Popular mentions
HoosierGal317 wrote a review Yesterday
The service here is amazing… the pool is good. But the rooms are BADLY in need up updating. (They might have been in need 7-8 years ago actually. They gave us an amazing room upgrade at check in (not for free but worth it) and again the people who work here are great and the lobby area has been updated, it’s the rooms/bathrooms that need it desperately.
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Date of stay: July 2021Trip type: Travelled as a couple
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Response from Team Marriott, Guest Services / Front Office at JW Marriott Orlando, Grande Lakes
Responded yesterday
Dear HoosierGal317, Thank you for being our guest at JW Marriott Orlando, Grande Lakes. We enjoy knowing you had an outstanding stay and that our associates left a great impression. They work tirelessly to provide genuine, tailored service that is meant to inspire and shape your journey. It will be a pleasure to share your kind comments with them. However, we are disappointed our hotel did not meet all your expectations. We agree there are areas within our resort that are beginning to show their age. We will share your feedback with the appropriate individuals, as our goal is to create enriching experiences with inspiring surroundings. It was a pleasure having you, and we hope to see you again very soon. Best Regards, Julie Walsh Front Office Manager
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MSUBulldog4Life wrote a review 18 Jul
Birmingham, Alabama
Incredible Customer Service by Heather! II always book my reservation at this location when I visit Orlando for this reason. Heather delivered Top Notch customer service that beat Chick fil—A ! Make sure you request her for all of your check in and hotel needs!
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Date of stay: July 2021Trip type: Travelled on business
Room Tip: Ask for Heather!
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Response from Team Marriott, Guest Services / Front Office at JW Marriott Orlando, Grande Lakes
Responded 6 days ago
Dear MSUBulldog4Life, It was a pleasure reading your review of JW Marriott Orlando, Grande Lakes. We have an exceptional team whose top priority is making sure every guest has a personally crafted and immersive stay, and we look forward to sharing your compliments with Heather. She will certainly appreciate the generous remarks. We are grateful for the recommendation and thank you for choosing us. Best Regards, Julie Walsh Front Office Manager
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Sophie Maingot wrote a review 15 Jul
We travel quite frequently as a family. We have 5 and 6 year old sons. I have high expectations when it comes to traveling with them that usually ends up in a disaster. However, the JW Marriott USUALLY never fails. Unfortunately, they did back in March 2021. After the experience we had back in March I honestly would have never gone back to stay at the Marriott in Grande Lakes if it wasn’t for Abigail Denowitz’s “damage control”. Since March of this year I believe we’ve stayed a totally of another 5/6 times at this property and to say she’s made our stay flawless and accommodating would be an understatement. The property should be grateful to have her and she goes above and beyond for the company and the guest that’s stay there. A total rockstar of an employee!
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Date of stay: July 2021Trip type: Travelled with family
1 Helpful vote
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Response from Team Marriott, Guest Services / Front Office at JW Marriott Orlando, Grande Lakes
Responded 1 week ago
Dear Sophiemaingot, Thank you for being our guest at JW Marriott Orlando, Grande Lakes once again. We are continually crafting enriching experiences for our guests through inspired service and commitment to quality. Our associates work tirelessly to provide the best service, down to the smallest detail. We look forward to sharing your kind comments with Abigail, and we appreciate you mentioning that she made your family's stay with us flawless. Thank you for the recommendation, and we look forward to your next visit. Best Regards, Julie Walsh Front Office Manager
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Max wrote a review 12 Jul
Wonderful hotel, very regal. Had great food options. People were very kind. Our room was cleaned everyday without being requested. Get the mobile app. You can chat with front desk and request items if needed. Went to Ritz spa (amazing experience!) pool was marvelous. Our experience ended on a sour note though when I went to checkout. The lady did NOT ask what credit card I wanted to use, I had a gift card and marriott credit card which I wanted to use. After seeing the charges I handed her my credit card and gift card. She said she already ran it and there was nothing we could do. I explained how I have to use this gift card (the reason I signed up for credit card!!!) she was rude, short, went to get manager (who didn’t say anything to me or apologize). They didn’t say one word to me (corrected it after a few minutes) handed me paper and said thank you. Nothing else. I didn’t spend almost 2,000$ at this hotel to be treated like that and end on a sour note. This is why I give 4/5
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Date of stay: July 2021Trip type: Travelled as a couple
2 Helpful votes
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Response from Team Marriott, Guest Services / Front Office at JW Marriott Orlando, Grande Lakes
Responded 1 week ago
Dear maxandmatti, Thank you for informing us about your experience with our front desk staff. We believe in seamless service enhanced with kind, attentive and warm hospitality, and we hope you will accept our apologies that these standards were overlooked. We would welcome another opportunity to show you our commitment to inspired service on your next visit to the Orlando area. Best Regards, Julie Walsh Front Office Manager
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Cats2021 wrote a review 08 Jul
San Francisco, California
We were very pleased with the JW. Beautiful grounds, great pool, attentive and friendly staff. The activities available kept our kids busy, there was always something to do, and as a family we especially enjoyed renting canoes and kayaks! We stayed five nights and were told that housekeeping was on request only. That was fine with us, as any time we requested fresh towels they were promptly delivered to our room. The only reason I am knocking a star is because we wanted to use the laundry room and it was impossible to find a change machine or even change from the front desk. The front desk agents went out of their way to find change from the gift shop, restaurants, they even called over to the Ritz Carlton. At minimum, major hotels should have change for a $10 bill if a guest would like to use their laundry facilities. Overall though, a very nice stay, we hope to return in the future.
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Date of stay: June 2021Trip type: Travelled with family
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Response from Team Marriott, Guest Services / Front Office at JW Marriott Orlando, Grande Lakes
Responded 2 weeks ago
Dear cats2021, We appreciate you choosing us and providing valuable feedback about your stay. Thank you for mentioning how much your family enjoyed the recreational activities we offer at our resort. However, our goal is to have each guest leave richer than when they arrived and know our commitment to craft and detail. We want to extend our apologies for not meeting this goal, and we hope you will give us another opportunity to provide you with the seamless experience you should always expect from us. Best Regards, Julie Walsh Front Office Manager
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PRICE RANGE
US$194 - US$723 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jw marriott orlando grande lakes hotel orlando, marriott orlando grande lakes, orlando marriott
FORMERLY KNOWN AS
JW Marriott Orlando Grande Lakes
LOCATION
United StatesFloridaCentral FloridaOrlando
NUMBER OF ROOMS
998
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Frequently Asked Questions about JW Marriott Orlando, Grande Lakes
What are some of the property amenities at JW Marriott Orlando, Grande Lakes?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at JW Marriott Orlando, Grande Lakes?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at JW Marriott Orlando, Grande Lakes?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at JW Marriott Orlando, Grande Lakes?
Yes, paid public parking on-site and valet parking are available to guests.
What are some restaurants close to JW Marriott Orlando, Grande Lakes?
Conveniently located restaurants include Highball & Harvest, Primo, and The Lobby Lounge.
Are there opportunities to exercise at JW Marriott Orlando, Grande Lakes?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at JW Marriott Orlando, Grande Lakes?
Yes, dry cleaning and laundry service are offered to guests.
Does JW Marriott Orlando, Grande Lakes offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at JW Marriott Orlando, Grande Lakes?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to JW Marriott Orlando, Grande Lakes?
Many travellers enjoy visiting City Hall (15.8 km).
Does JW Marriott Orlando, Grande Lakes have any great views?
Yes, guests often enjoy the park view available here.