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All reviews in south beach lincoln road pool area the penthouse living room the ritz king suite beach chairs ocean front ocean drive beach service an umbrella art deco valet parking resort fee bungalow mickey
Excellent price quality ratio. Spacious rooms The attention of all the staff is excellent. Many thanks in particular to Mr. Del Roy. Also for all beach staff, Front Desk and breakfast area. They made me feel very good.
Response from Melvin L, Guest Services Manager at The Sagamore HotelResponded yesterday
Lerena12, Thank you for your amazing 5 star we review and highlighting Del Roy and our lovely team member. I am so pleased to hear that we were able to make your stay such a memorable one! We can't wait for your return arrival!
I can only assume that the owners/management of the Sagamore Hotel really don’t care about your stay or if you ever choose to stay there in the future. They have made a short-term business decision to profit from guests during a MAJOR renovation instead of...More
Response from Melvin L, Guest Services Manager at The Sagamore HotelResponded 3 days ago
I want to thank you for taking the time to share feedback with us and providing in details the areas you believe improvement is needed. We appreciate and value the thoughts and feedback of all our guest, in all decisions we make we consider...More
The location of the hotel is excellent. On the day of our arrival check in went smooth and although we were there way before check-in time they were able to accommodate us quickly.
The poolside area of the hotel is undergoing a major renovation. Guest...More
Thank Peter S
Response from Melvin L, Guest Relations Manager at The Sagamore HotelResponded 3 weeks ago
Thank you for taking the time to share your feedback with us concerning your recent stay. I apologize for the issues you had with the current condition of the rooms and hotel. We are currently undergoing phase 1 of our renovation and once...More
Long story short the staff there told me where to go ,,I listened to their suggestions and I’m truly glad I did, thier smiles made me feel like home! Thank you Linny and Mariano you are the best ever!More
1 Thank AhmedA19667
Response from Melvin L, Guest Relations Manager at The Sagamore HotelResponded 4 weeks ago
AhmedA19667, Thank you for staying with us and also taking the time to highlight Linny and Mariano on their exceptional service , which in return help create a memorable experience for you. I will be happy to share this praise report with them and the...More
Great location, friendly staff, beautiful art gallery, and clean hotel. My friends and I were welcomed by Mr. Gregory James, (Guest Service Manager)when we entered the room. Mr. Gregory James,was so friendly and down to earth. He treated us so special and I will never...More
Thank Rikki L
Response from Melvin L, Guest Services Manager at The Sagamore HotelResponded 8 October 2018
Rikki L, Thank you for your kind words and taking the time to share your feedback regarding your recent stay. I am pleased to hear that Gregory was able to make your stay memorable and make you feel so special. I will be sure to...More
Response from emmastevens8 | Reviewed this property |
Hi no it’s not the greatest for those with mobility issues. A few steps at front to foyer and a small flight down to pool. Lifts small and we found them unreliable. Also there are steps in the hotel lobby area to get up to... More
Hi no it’s not the greatest for those with mobility issues. A few steps at front to foyer and a small flight down to pool. Lifts small and we found them unreliable. Also there are steps in the hotel lobby area to get up to breakfast/outside area. Stayed here Dec 17.