We stayed for one night during a layover from the Miami airport. We had a long flight and just wanted to relax and have dinner. The check in process was easy and friendly. We ordered room service for dinner and it was delicious and served in a timely manner. The lady from room service even called to see how everything was after the fact! We laid down to go to sleep and I smelled an odd smell. I attributed it to being in an airport from a different country and being on a plane all day long. The next morning we woke up and the smell was still there. My husband and I both took showers, but the smell was still there. We started to investigate where the smell was coming from. It was actually coming from the center of the bed. We were told that housekeeping would check on it. It is concerning that this smell was not picked up on when housekeeping was preparing the room before our arrival. …
Hotel is close to the airport and has a good shuttle service. Further it has several (coffee) shops and bars where you get a snack or meal. Swimming pool as well and quality of rooms is up to Hilton best standards.
We usually stay here for 1 night after arriving from London before driving to Marco Island the next day. The rooms are large and very comfortable and ours had a good view over the lagoon. Breakfast is good with plenty of options, the only downside is that the omelette station is not open Monday to Thursday. An ideal stopover hotel. Much better than usual,airport hotel.
Honest review Positives Really kind friendly staff Great cocktails at pool bar Location Clean public restrooms Negatives This hotel was probably fantastic 20 years ago but it looks beyond tired. Threadbare carpets Creased broken lampshades Tired worn furniture Filthy room doors Grubby walls Trip hazard carpet joins in hallway. Free soda refills at pool bar but tasted off Could not believe it’s a Hilton. My 7 year old didn’t want to take her shoes off.
My oh my....what a grand time was had by my wife and I. Iguanas, the place where Tony Montana was nearly shot, super bitchen pool, big and quiet room, great food, and two of the best ambassadors of some of the most incredible customer service that I have experienced in my lifetime. Hillary in the bar/restaurant was exactly what any person that dines out wants to have taking care of them. Theodore at the Hertz desk personally has made me look away from Enterprise rental car and start up with Hertz. Mr. Gogas was nice, accommodating, professional and best of all, he anticipated my needs and directed me to make my car rental experience so very much better than I had anticipated. Try a stay at the Hilton at Miami airport Blue lagoon. While you're there enjoy the dining experience with Hillary and if you find yourself in need of a vehicle go ask for theodore, both of those individuals are some of the best I've ever experienced in 58 years.…
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