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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
- Individually wrapped toiletries
- On-site COVID testing available
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Updated 22/04/09 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from InterContinental Miami, an IHG Hotel
Updated 22/04/09 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#8 of 154 in Miami
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
Discover a new dimension of worldly travels paired with unrivaled hospitality at InterContinental Miami. Set in the heart of Miami, our hotel offers richly appointed accommodations with breathtaking views along Biscayne Bay. From dramatic digital artscapes, 653 luxury guestrooms & suites, we specialize in stylish flair and world-class service. Relax at mySpa, enjoy a cocktail at Toro Toro and experience all that our hotel has to offer. #MiamiStartsHere
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Aerobics
Evening entertainment
Children's television networks
Paid private parking on-site
Wifi
Paid wifi
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Patio
Highchairs available
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Executive lounge access
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Washing machine
Ironing service
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Bay View
Languages Spoken
English, Spanish, Portuguese
Location
Full view
100Great for walkers
Grade: 100 out of 100
104Restaurantswithin 0 km
10Attractionswithin 0 km
Contact
100 Chopin Plaza, Miami, FL 33131
Getting there
Bayfront ParkMiami Metromover2 min
First StMiami Metromover7 min
Car HireSee all Miami car hire
7493Reviews229Q+A100Room tips
Reviews
Traveller rating
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- 1 859
- 545
- 229
- 143
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Popular mentions
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Most Recent
I have been here frequently for business and leisure . Really nice location, facilities and rooms! But I want to compliment specially guest relations supervisor- Neiky Garcia. She has been outstanding every time I come. Always available since reservation process, during my stays, prompt reply my requests for services and always kind and assertive. She has made past stays much more effortless and pleasant taking care of all details. If you come to Miami - be @ Intercontinental Miami.
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Date of stay: June 2022Trip type: Travelled
Helpful
Response from Glenn Sampert , General Manager at InterContinental Miami, an IHG Hotel
Responded 4 days ago
Caio007, Thank you so very much for taking the time to review your recent stay. I am thrilled to learn that you loved your experience and that our colleagues exceeded your service expectations. I greatly appreciate your feedback and will pass on your kind words to the team. Look forward to having you back again.
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Hotel's Favourite
The interContinental Hotel was great and priced right. Everyone there was extremely helpful and accommodating. As we pulled up there was an attendant who took our bags immediately so we could leave for our tour of Little Havana. We had an ocean-view room which looked onto the bay and surrounding Miami area. The king-bed was super comfortable. One of the areas that could be improved is the pool. We would definitely rebook here.
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Date of stay: May 2022
Value
Service
Sleep Quality
Room Tip: Choose the oceanview
See more room tips
Helpful
Response from Glenn Sampert , General Manager at InterContinental Miami, an IHG Hotel
Responded 4 weeks ago
Joel K, It's wonderful to hear that you enjoyed your two days in Miami with us! It's a pleasure to learn that your service expectations were exceeded by our colleagues and all of your needs were surpassed upon your arrival and throughout your stay. Glad you enjoyed the Ocean View King Guest Room and appreciated those lovely views our hotel offers. We look forward to welcoming you back again!
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Extremely good quality of sleep. Ginormous comfy bed with clean, soft sheets and excellent pillows. No noise, black out blinds, and a good shower. The piece de resistance was the epic view of the waterfront - just amazing. Furthermore, the hotel staff were very helpful and friendly, and the breakfast was very good. Top quality hotel, would definitely stay again.
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Date of stay: May 2022Trip type: Travelled
Rooms
Cleanliness
Service
Helpful
Response from Glenn Sampert , General Manager at InterContinental Miami, an IHG Hotel
Responded 4 days ago
JamesS, Thank you for choosing InterContinental Miami as your hotel of choice when in Miami. I greatly appreciate all of your positive feedback and so happy you enjoyed our amenities and most important, your service expectations were exceeded. Thank you again and can't wait to welcome you back!
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Hotel is located on a great spot, easy access to metro mover and fast access to Miami Beach. At the bar ask for Victor, great bartender, super friendly and very informative! Highly recommend this hotel for either a family vacaction or solo for business!
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Date of stay: June 2022Trip type: Travelled
Helpful
Response from Glenn Sampert , General Manager at InterContinental Miami, an IHG Hotel
Responded 5 days ago
Carlos C, Thank you for taking a moment to review your experience at InterContinental Miami. I am happy to learn that you appreciated our location and amenities along with our colleagues exceeded your service expectations. We certainly hope to have you back with us again as your recommendation means everything to us.
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The hotel location and architecture as well is still obviously amazing. Nevertheless the staff specifically the most important ones at guest service are very rude and seem even upset to being at work. The restaurant employees were very kind and courteous. The rooms do seem loke they need an uplift and service in general
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Date of stay: June 2022Trip type: Travelled
Helpful
Response from Glenn Sampert , General Manager at InterContinental Miami, an IHG Hotel
Responded 5 days ago
eliassH2336HL, Thank you for your feedback during your recent stay. I am happy to learn that you appreciated our location and architecture of our hotel. We certainly hope to welcome you back again in the future. All the best,
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This is now my to go to Hotel in Miami. It’s a beautiful hotel. The rooms were very clean . The staff is very friendly and courteous from the door man to front desk to house keeping. You feel like royalty from the moment you walk in. I was upgraded to an ocean view which was spectacular. Breakfast at the Ole was good. They have a nice pool too
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Date of stay: June 2022Trip type: Travelled
Helpful
Response from Glenn Sampert , General Manager at InterContinental Miami, an IHG Hotel
Responded 1 week ago
255njerim, Thank you for taking a moment to share your review while staying at InterContinental Miami. I am thrilled to know our colleagues exceeded your service expectations throughout our hotel and you enjoyed all of our amenities. We certainly look forward to welcoming you back again!
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Absolutely best in the area, location. Staff. Rooms omg amazing. I had a quick n short stay but i will forever stay if i can. Thank you to the amazing staff. So i definitely recommend this hotel for your stay
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Date of stay: June 2022Trip type: Travelled
Helpful
Response from Glenn Sampert , General Manager at InterContinental Miami, an IHG Hotel
Responded 4 days ago
angelb636, Thank you for sharing your experience. I am thrilled to learn you love our location Your recommendation means everything to us and certainly look forward to having you back again.
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Very bad experience in Miami!! When we arrived at the hotel, we knew it charged $50 per night for valet parking, otherwise, you had to park across the street, for $7/hour. When we wanted to think about it and check in before making a decision, the doorman just dropped off our luggage. if you don't get the valet parking, they even don't help with the luggage!!! This is the 4-star hotel's service??!!! There are many stairs between the curb and the check-in desk. Stupid design! On the third night when we came back hotel, the key card didn’t work anymore. And the security guy came and did nothing. We had to go to the check-in desk to get the new keys. And you know there always is a long line waiting. Nobody explained and apologized for what happened. The charging outlets in the room are very loose and easily disconnected. We both got itchy bumps under the skin after sleeping. Will never book InterContinental again!!…
Read more
Date of stay: May 2022
Rooms
Service
Sleep Quality
Helpful
Response from Glenn Sampert , General Manager at InterContinental Miami, an IHG Hotel
Responded yesterday
Jessie C, Thank you for sharing your feedback and experience at our hotel. We certainly apologize for any inconveniences and hope you give us another try in the future. All the best.
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We stayed overnight before a flight to Mexico. The hotel is fabulous with a great vibe as soon as you walk into the lobby. The room was super clean and comfortable. We ate lunch at Toro Toro and everything we ordered was wonderfully presented and delicious. Every member of staff treated us like we were the only people staying there, taking the time to chat and making sure we had everything we needed
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Date of stay: June 2022Trip type: Travelled
Helpful
Response from Glenn Sampert , General Manager at InterContinental Miami, an IHG Hotel
Responded yesterday
kimpF7513WL, Thank you for choosing InterContinental Miami as your hotel of choice pre-flight. I am happy to learn that you appreciated all of our amenities and public spaces and most important our colleagues exceeded your service expectations. We certainly hope to welcome you back again.
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There was nothing special about the hotel or the service for the rate (~$260 per night). Cleaning was not done daily and even when it was done, I had to take pictures and request another cleaner. The refrigerator wasn’t even on so couldn’t enjoy a cold beverage when I arrived, it’s also stuffed with products to purchase so there’s no room to store your own cold items. Also, one of the phones in the rooms wasn’t working. The views are great and the location was convenient since it was close to where the conference I was attending was held. One evening, I called to get a ginger ale and they said they didn’t have any. With 3 restaurants in the building, no ginger ale? I went down to Toro in the lobby to get it myself. Would not recommend this hotel. Other great options in the vicinity.…
Read more
Date of stay: June 2022Trip type: Travelled
Helpful
Response from Glenn Sampert , General Manager at InterContinental Miami, an IHG Hotel
Responded yesterday
KMatt77, Thank you for taking the time to share your experience. I am happy to know that you appreciated our fantastic location and stunning views. I certainly appreciate all of your feedback and hope to welcome you back again in the future.
Read more
PRICE RANGE
US$254 - US$383 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaMiamiDowntown / Coconut Grove
NUMBER OF ROOMS
653
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Claim Your Listing Frequently Asked Questions about InterContinental Miami, an IHG Hotel
Which popular attractions are close to InterContinental Miami, an IHG Hotel?
Nearby attractions include Bayfront Park (0.2 km), Escape Hunt (0.4 km), and Silverspot Cinema (0.3 km).
What are some of the property amenities at InterContinental Miami, an IHG Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at InterContinental Miami, an IHG Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at InterContinental Miami, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at InterContinental Miami, an IHG Hotel?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to InterContinental Miami, an IHG Hotel?
Conveniently located restaurants include Pollos & Jarras, CVI.CHE 105, and Toro Toro.
Are there opportunities to exercise at InterContinental Miami, an IHG Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at InterContinental Miami, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does InterContinental Miami, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at InterContinental Miami, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, and Portuguese.