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All reviewsstarwood propertiesmetro stopspg membermetrorail stationvalet parkingsmall balconywalking distancebusiness tripcontinental breakfastpublix grocery storerooms are modernclose to downtownrestaurants and barssouth beachstaff was very friendly and helpfulnice pool areavalet staff
i only used this for sleeping, arrived late and left early each day. The rooms were comfortable with typical amenities. In room coffee was better than most. The staff were very friendly and accomodating.
Welcome to Miami, located in Brickell the aloft is easily accessible off I-95, the Metrorail and People Mover. The staff here is great, go for a room off 2nd and 10th Street, on a higher floor if you like natural light! Rooms with balcony is...More
Hotel was in great condition and staff was very welcoming. Room was spacious and lobby was inviting. I would recommend this hotel as it is close to cruise port and affordable.
Front desk staff was very helpful as I was dealing with lost luggage from...More
Never been in a hotel where most of the staff members are unwelcoming, it seems they are all in a bad mood!!! The hotel was smelly, the room was all broken up! Lights not working, clogged toilet, phone not working (I really needed for a...More
Response from Humberto F, Front Office Manager at Aloft Miami BrickellResponded 3 weeks ago
Thank you taking the time to review our hotel. I am extremely sadden by your review. In all honesty we strive to provide the highest quality of service for each guest in each stay. We want everyone to enjoy our facilities and services and find...More
Excellent location and stopover previous to a cruise. Front desk always pleasant and friendly. I loved the vibe and modern hipsterness of this property. If TA allowed 4.5 rating I would have done that. I reserve 5 stars for high end/ deluxe properties which this...More
Response from DrSherrieND | Reviewed this property |
Our experience, Gary, was that by the time we got off the ship, and got our luggage, and got through customs and immigration, and got a cab and got TO the hotel …. they were ready for us. ;-) It would help to contact them... More
Our experience, Gary, was that by the time we got off the ship, and got our luggage, and got through customs and immigration, and got a cab and got TO the hotel …. they were ready for us. ;-) It would help to contact them ahead and mention that you might be early...