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I stay this weekend with my GF at this hotel.
Location is good, price good. Breakfast I can’t comment, because I didn’t have.
The room was very clean, spacious, only problem the bed as small.
Had a kitchen, that is a plus. Tv control missing,...More
Thank Jose J
Response from 00esa, Manager at Extended Stay America - Miami - Airport - Blue LagoonResponded 3 weeks ago
Jose, thank you for taking the time to review your stay at Extended Stay America. We're glad to know you found us to be at a fair price and that you were impressed with your well-appointed room. However, we're sorry for the inconvenience you had...More
Stayed here after a terrible experience with a neighboring hotel. The staff was extremely helpful and accommodating! They helped us check in early (11 am) and made sure we were comfortable after a stressful morning. Carlos, was amazing and I loved his attitude! He had...More
Thank Katie S
Response from 00esa, Manager at Extended Stay America - Miami - Airport - Blue LagoonResponded 6 February 2018
Katie, thanks for being our guest. We are thrilled to know you had an enjoyable stay with us and that you were impressed with the service offered by our staff. Your compliments have been shared with all the entire team members, especially with Carlos for...More
Booked for one night for an early flight out of MIA. The hotel was as expected from previous StayBridge stays. The room was clean and in good shape. We stayed a week night where they had a “social” and getting dinner for our family on...More
Thank Cyrena L
Response from 00esa, Manager at Extended Stay America - Miami - Airport - Blue LagoonResponded 18 August 2018
Cyrena, thank you for choosing us for your overnight stay. Although you liked your well-appointed room, we apologize for the noise issues you encountered during your time here. Our front desk is available to resolve such issues, so we regret we were not aware of...More
Just arrived and my feelings about this place is terrible. I booked this hotel through Expedía which charged me for a whole package, airfare, vehicle and this hotel. We chose a Studio Superior room which includes 2 double beds and 2 king size bed where...More
Response from 00esa, Manager at Extended Stay America - Miami - Airport - Blue LagoonResponded 4 August 2018
We are very sorry for the difficulties you encountered, moreover, we apologize that we were unable to resolve these issues to your satisfaction. What you experienced is certainly not what we want our guests to experience. We offer no excuse but assure you that we...More
It started with the disgusting smelling lobby. The carpeting looks like it had been thrown up on. I knew this was bad when I saw the camping chairs outside rooms with people smoking and drinking. The overall property needs a huge pressure washing. Walkways and...More
Response from 00esa, Manager at Extended Stay America - Miami - Airport - Blue LagoonResponded 31 July 2018
Thank you for reviewing our hotel. Please accept our sincere apologies for the cleanliness issues you encountered. Your feedback has been discussed with our housekeeping team, and we’re working with them so we can redouble our efforts to ensure all the procedures are being followed...More