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Bay Eden Arms Hotel

Traveller (70)
Room & Suite (27)
Hotel website
E-mail hotel
Middridge Road, Rushyford DL17 0LL England See on map
Free Wifi
Breakfast Buffet
Heated pool
Non-Smoking Hotel
Family Rooms
3 Star accommodation
Additional information
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28 Oct29 Oct
1 room, 2 adults, 0 children
Standard Room
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Reviews (533)
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All reviews eden arms entertainment every night swimming pool national holidays half board bus pass every evening entertainment room no lift old coaching inn small gym leisure facilities weekend break double glazing first floor trouser press superior room
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1 - 5 of 532 reviews
Reviewed 2 days ago

Good value for money. Upgraded room which was very pleasant. service was excellent and food was fine but small portion size. Did not get decent Wifi throughout the weekend. Did not have any issues with waiting times in the restaurant but we did get in...More

Thank Alan F
Reviewed 3 days ago via mobile

Just returned from a excellent stay at the Eden arms. Customer service was fantastic and all members of staff made us feel welcome. The entertainment on the evening was great and loved how everyone was able to get involved. The rooms were beautifully decorated and...More

Thank Christina H
Reviewed 5 days ago via mobile

Outstanding service food really good not a lot to do or see outside hotel no where to walk to hotel near busy roundabout but manager and staff amazing. Bedroom really big clean bathroom ok to. Food drink lovely. Buses to Newcastle Durham etc comfy beds...More

Thank lilylinda
Response from gm_dur, General Manager at Bay Eden Arms HotelResponded 3 days ago

Dear Guests, Thank you for taking the time to review your stay. I am very happy to see that the hard work from the staff hasn't gone unnoticed. We all appreciate your lovely feedback! We hope to see you again very soon. Kind Regards, Peter...More

Reviewed 1 week ago

Room was basic, but always clean. Food was average but always hot. Location is good for visiting Durham, Darlington, Newcastle, Hartlepool. Staff were friendly and very helpful indeed - reception, room service and especially restaurant waiting on staff.More

1  Thank Gill R
Response from gm_dur, General Manager at Bay Eden Arms HotelResponded 3 days ago

Dear Guest, Thank you for taking the time to review your stay. Your feedback is very much appreciated. The staff work hard to ensure all our guests have an enjoyable stay, so I am happy to see they have succeeded. We hope to welcome you...More

Reviewed 1 week ago

I booked this hotel after looking at their website and they describe themselves as a "Charming 17th-century hotel". Believe me it isn't. My room did not look like any of the pictures on the website. The hotel is extremely well worn with 1950's decor and...More

1  Thank livewire1962
Response from gm_dur, General Manager at Bay Eden Arms HotelResponded 3 days ago

Dear Guest, Thank you for taking the time to review your stay. The staff work hard to ensure all our guests have a positive stay, I am sorry to see that this was not achieved on this occasion. If issues are brought to our attention...More

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Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Meeting Rooms
Business Centre with Internet Access
Non-Smoking Hotel
Things to do
Heated pool
Indoor pool
Hot Tub
Price range
US$89 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Price range
US$89 - US$135 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Traveller (70)
Room & Suite (27)
Dining (7)
Pool & Beach (3)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
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Questions & Answers
Ask a question
Colin J
29 July 2018|
Response from bassyLeeds | Reviewed this property |
I didn't use the spa, but it's easy to email the hotel direct they normally answer quite quickly, just punch in hotel name in search engine for email address.
2 January 2018|
AnswerShow all 4 answers
Response from gm_dur | Property representative |
Dear Dancingshoes47, We do indeed have a large dance floor of which you can freely dance and move about on. I hope this answers your question. Kind Regards, Daniel McDonald Assistant Manager
Chris S
17 March 2017|
Response from gm_dur | Property representative |
Dear Chris S, I am delighted to see that you found everything Superb. Thank you for your nice comments. Kind Regards, Daniel McDonald Assistant Manager
Room Tips
"Upgrade if possible. Worth the extra."
3 days ago
Read review
"Quieter rooms at rear, but front ones not really an issue as double glazed so road noise is at a minimum"
1 week ago
Read review
"Rooms in the Premier Inn down the road are much better"
1 week ago
Read review
"ask for a ground floor room if you have mobility problems"
28 Aug 2018
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