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Well we were pleasently surprised by this affordable hotel,and located just one mile from Walt Disney World. As it is also a disney neighborhood preferred location,the gift shop also had fun themed disney merchandise a lot less money than inside the parks.
We had a...More
Date of stay: November 2018
Thank Monica B
Response from Ed S, Manager at Comfort Inn MaingateResponded yesterday
Thank you Monica for the great review ! I hope that you visit us again soon.
The rooms are renovated but the rest of the hotel is very dated. The beds are comfortable, definitely the best part!
We had an issue where the hotel cancelled our reservation. We were able to rebook but there was a price discrepancy (ie they charged...More
Stayed here for one night, the hotel is tired looking and a bit run down, breakfast is included and was also average. It seemed a bit pricey for the standard of the hotel. Right next to a very busy road.
Not a good experience! Stayed here a week. Our toilet over flowed and Armando said he would send someone right up. 4 hours later no one had came when we returned, the maintenance guy stopped us at the elevator and said no one ever called...More
I have stay in this hotel more than once before and it is getting worse at a very high rate! rooms smell and there is mold in the restroom furniture it is in very bad shape, the staff at the front desk is rude and...More
Date of stay: October 2018
Response from Matt_At_Comfort_Inn, General Manager at Comfort Inn MaingateResponded 25 October 2018
Certainly your experience is an anomaly for us, as is clear by our typical reviews. We deeply apologize for any missed areas of service or cleanliness you experienced. Our intent with every guest is to offer an excellent value, a high level of service, and...More
Response from Matt_At_Comfort_Inn | Property representative |
Hello, please note that we indeed offer complimentary luggage storage if the room is not available. We also offer an early check-in based on availability. Very early check-ins prior to 1PM, and if available, may be subject... More
Hello, please note that we indeed offer complimentary luggage storage if the room is not available. We also offer an early check-in based on availability. Very early check-ins prior to 1PM, and if available, may be subject to a nominal early check-in fee. Thank you for considering our hotel for your stay near the attractions!