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Hilton Garden Inn Key West / The Keys Collection

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3850 N Roosevelt Blvd, Key West, FL 33040-4535
Lowest prices for your stay
Hotel direct offer!Price Match Guarantee
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US$279
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Free cancellation until 22/05/30
Booking.comUS$307
Hilton Garden InnUS$307
TraveluroUS$330
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (470)
Room & Suite (178)
Videos (1)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 21/12/10 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Garden Inn Key West / The Keys Collection
Updated 21/12/10 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#39 of 53 in Key West
Location
Cleanliness
Service
Value
Daily Resort Charge will be added to the room rate and includes: Shuttle service to Old Town Key West with beach access: scheduled airport transportation: two daily in-room bottled waters: two daily alcoholic or non-alcoholic drinks at the Garden Grille. Hilton Garden Inn Key West is a brand new Key West hotel that opened spring 2016. This newly built, upscale hotel is located at the entry point of Key West, on North Roosevelt Boulevard. We're located just a short drive or shuttle ride to Key West's top attractions such as Duval Street, Mallory Square, Key West Butterfly and Nature Conservatory, and the Ernest Hemingway Home and Museum. The hotel is within driving distance to Old Town, the center of the action, where Key West's major points of interests, best restaurants, bars, nightlife, and shopping reside. Our hotel boasts 141 brand new, spacious guestrooms.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Kids stay free
Shuttle bus service
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Vending machine
Poolside bar
Business Centre with Internet Access
Meeting rooms
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Safe
Coffee / tea maker
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
1795Reviews53Q+A100Room tips
Traveller rating
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Popular mentions
Tara C wrote a review Yesterday
Boston, Massachusetts1 contribution
This was a very enjoyable stay! From the moment I walked in. JT was energetic, smiling and extremely helpful! I was worried about what I would do when I arrived very early, JT was a rockstar, offering to store my bags while I waited for checkin. To my surprise a room was available and JT made it happen. JT was helpful providing information about the area, details about the hotel and any other questions I had. Thank you all for making our first girls trip post Covid a success!
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Date of stay: May 2022Trip type: Travelled
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Response from Phil Costello, Guest Services / Front Office at Hilton Garden Inn Key West / The Keys Collection
Responded yesterday
Thank you for staying at the Hilton Garden Inn and taking the time to post such a nice review! We are thrilled that you enjoyed your stay with us, and truly appreciate you recognizing JT. They are a terrific representative of the property, and we are glad to see they were able to set the tone for a great stay. Thank you again and we hope to have the chance to welcome you back soon.
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Shawn W wrote a review May 2021
Lancaster, Massachusetts25 contributions5 helpful votes
Hotel's Favourite
While I’ve been to KW multiple times prior, this was my first stay at the Hilton Gardens. The street noise at the pool was out of their control but seriously one of my most favorite places to stay! In one word “SERVICE”. Everyone was over and above accommodating and so very kind. Rooms were clean, the hotel was amazingly accommodating, even the food was outstanding. The pool was open, clean, and even security went the extra mile. The free shuttle to old key west all day eliminates the need for a car and every day I was just blown away by the staff. The last morning, I overheard a difficult customer demanding the impossible. There are so many options in KeyWest. This place truly went above and beyond. This is a no brainer.
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Date of stay: May 2021Trip type: Travelled
Room Tip: If you sense a challenge, simply ask. Their customer service will blow you away.
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3 Helpful votes
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Response from Timothy Matlock, Other at Hilton Garden Inn Key West / The Keys Collection
Responded 27 May 2021
WOW! Thank you for the five star review. We have a fresh new team at the Keys Collection and we are so lucky to have such fantastic hospitality professionals who are always at the service of our guests. Pleased to hear you enjoyed a bite to eat at our Garden Grille serving breakfast, lunch, and dinner daily along with your favorite tropical cocktail. Thank you for being our guest and we would love the opportunity to welcome you back to the Keys Collection.
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Anthony V wrote a review 21 May
1 contribution
It was a great stay at the Hilton Garden Inn Hotel thanks to the extra effort from Karla.She corrected the situation of the booked room for our stay and gave us an upgrade too.Karla was very attentive to making sure we were happy with our stay.Thank you Karla for doing a great job,keep up the good work
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Date of stay: April 2022Trip type: Travelled
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Response from Phil Costello, Guest Services / Front Office at Hilton Garden Inn Key West / The Keys Collection
Responded yesterday
Congratulations! We are very happy that you chose to spend your special occasion with us, and are very thankful for the kind words about Karla. She, and the rest of the team here, hope to see you back very soon!
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msmarias515 wrote a review 16 May
Fort Worth, Texas52 contributions46 helpful votes
We recently stayed at this hotel, and the price far outweighed the value. The hotel is in deep need of updates. We were supposed to have a King room based on our reservation. Instead, we were given two Queens. My bed was broken. The bedside table was old and outdated. Additionally, many of the outlets on the walls did not work, there was a broken mirror door in the bathroom, the shower needed repairs, and the carpet was old and tattered. The lighting was dim in the bathroom, so it was difficult to apply make up. Although the staff was nice and courteous, we would’ve appreciated being informed that we did not receive the room we had reserved upfront. They were kind enough to reimburse our parking fee and resort fee to compensate us for our disappointment. That was indeed appreciated. They also compensated me with some extra bonus points due to the broken bed. This was a Hilton property, and it did not meet our expectations of properties we have stayed in during our past visits. Truly, they need to update this property, especially given the price point they expect.
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Date of stay: May 2022Trip type: Travelled
1 Helpful vote
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976LisaL976 wrote a review 15 May
Crofton, Maryland11 contributions11 helpful votes
For ~$400 a night you would expect to have daily housekeeping and a complimentary continental breakfast! Continental breakfast is $10 per person, lacking selections. Don’t waste your money on the cold breakfast. Omelets were very good. After 3 nights with no housekeeping or towel refresh, I called the front desk and asked why we had been “missed” for so many days. They did finally come and service our room after calling for 2 days! 🤦🏼‍♀️
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Date of stay: May 2022Trip type: Travelled
1 Helpful vote
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Response from Phil Costello, Guest Services / Front Office at Hilton Garden Inn Key West / The Keys Collection
Responded 1 week ago
Thank you for staying at the Hilton Garden Inn and taking the time to provide your valuable feedback. We are sorry to see that you were unhappy with your stay, and wish we could have made things right while you were here. Please know that your feedback has been shared with the applicable department leaders so that we may make the necessary adjustments to avoid similar future guest disappointment. Thank you again, and we hope you will give us another chance the next time you visit Key West.
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PRICE RANGE
US$289 - US$418 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaFlorida KeysKey West
NUMBER OF ROOMS
141
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Frequently Asked Questions about Hilton Garden Inn Key West / The Keys Collection
Which popular attractions are close to Hilton Garden Inn Key West / The Keys Collection?
Nearby attractions include We Cycle (0.8 km), Southernmost Escape Key West (0.3 km), and Key West Tropical Forest and Botanical Garden (0.7 km).
What are some of the property amenities at Hilton Garden Inn Key West / The Keys Collection?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn Key West / The Keys Collection?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Key West / The Keys Collection?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Hilton Garden Inn Key West / The Keys Collection?
Yes, parking is available to guests.
What are some restaurants close to Hilton Garden Inn Key West / The Keys Collection?
Conveniently located restaurants include Tavern N Town, Hurricane Hole Restaurant & Marina, and Blue Bar.
Are there opportunities to exercise at Hilton Garden Inn Key West / The Keys Collection?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hilton Garden Inn Key West / The Keys Collection have an airport shuttle?
Yes, Hilton Garden Inn Key West / The Keys Collection offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Garden Inn Key West / The Keys Collection?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Key West / The Keys Collection offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Hilton Garden Inn Key West / The Keys Collection?
The staff speaks multiple languages, including English and Spanish.