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Hyatt Residence Club Key West, Windward Pointe

Traveller (498)
Room & Suite (211)
Pool & Beach (72)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Contemporary vacation resort; residential styled units with fully equipped kitchens and dining areas; ocean views.
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Property amenities
Pool
Free parking
Bar/Lounge
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Concierge
Hot Tub
Laundry Service
Multilingual Staff
Non-smoking hotel
Outdoor pool
Self-Serve Laundry
Wheelchair Access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
Ocean View
HOTEL CLASS
854Reviews
629Photos
40Q+A
100Room tips
Traveller rating
  • 526
  • 217
  • 73
  • 26
  • 12
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Popular mentions
+1
Suite was awesome! Two bedrooms, 2 bath, kitchen, etc. On site pool, hot tub, poolside grill and bar. Bikes available to nearby beach or short walk. $14 taxi ride to Duval Street and Excursion marina area. Airport a short walk away. Only downside is no on site restaurant or
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Response from Atif A, General Manager at Hyatt Residence Club Key West, Windward Pointe
Responded yesterday
Thank you for giving us and trip advisor clients honest feedback. We are glad you choose our little paradise of Key West and most importantly Hyatt Residence Club as your destination. We appreciate the details provided to the trip advisor viewers especially from a first time visitor so it can help them plan their future visit. Thank you again for the details provided on our facility and location. We appreciate your business and hope to assist you with you, your friends and family in the near future again
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Everything is great about this place. Front desk staff and concierge were very friendly and helpful. We had a two bedroom suite which was just outstanding. The master bedroom included an enormous garden tub and shower. The kitchen is fully stocked with everything you need, you
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Response from Atif A, General Manager at Hyatt Residence Club Key West, Windward Pointe
Responded 3 days ago
Thank you for giving us and trip advisor clients honest feedback. Love it, that you feel this was a perfect stay. We appreciate the kind words and the recognitions about our friendly staff overall. I am proud of the team as service is the key to our success in the hospitality industry. We are glad you were able to enjoy our home away from home set up so you can enjoy all the amenities similar to your home. I am further proud that my housekeeping team exceeded your expectations. As each member of the team works so hard and take so much pride in detailing the rooms and ensuring they are clean to standard especially since all units are around 1000 square feet with kitchenettes. We appreciate your business and hope to assist you with your friends and family in the near future again.
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The place is amazing Sunrise every morning from your patio the views were great😊 you don’t have to leave if you don’t want to. Restaurants right next door. Bikes available to use. The even deliver pizza if you just wanted to take in the sights from patio or hang out by pool.
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Review collected in partnership with this hotel
Response from Atif A, General Manager at Hyatt Residence Club Key West, Windward Pointe
Responded 3 days ago
Thank you for giving us and trip advisor clients honest feedback. We are blessed to me in such a great location with all our rooms having a partial view of the Atlantic Ocean from the patio and great view from our grounds. We are glad you enjoyed our facility and the amenities our Residence Club had to offer. We really appreciate your business and definitely hope to see you again so you can enjoy, relax and rewind.
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My husband, a friend and I spent 2 1/2 weeks there as we have been doing for 6 years. We love it there! The staff and the manager, Atif, pay such attention to detail! The rooms are immaculate and the housekeeping staff couldn’t be nicer or more accommodating. The rooms are
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Response from Atif A, General Manager at Hyatt Residence Club Key West, Windward Pointe
Responded 6 days ago
Thank you for giving us and trip advisor clients honest feedback. It was a pleasure to host you in your home away from home. We appreciate the kind words and the recognitions. I am proud of the team as service is the key to our success in the hospitality industry. Without my team we will not be who we are. Thus I am so proud of my team especially our housekeeping staff who truly care about what they do and work so hard. Cleanliness is definitely one of our top priorities and as experienced our staff is focused on details. I am glad they exceeded your expectations especially when our units are almost 1000 square feet with all the amenities similar to a condo. We will ensure to recognize also Bianca as she is so sweet and caring similar to the rest of the team members . We appreciate your business and hope to assist you with your friends and family in the near future again.
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Beautiful grounds well taken after, dedicated staff directed by an extraordinary GM Atef Awan provided a wonderful experience ! My wife and I feel blessed to have this Hyatt Property to enjoy each year.
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Review collected in partnership with this hotel
Response from Atif A, General Manager at Hyatt Residence Club Key West, Windward Pointe
Responded 1 week ago
Thank you for giving us and trip advisor clients honest feedback. We are happy you had an exception stay and were pleased with our facility. You are making me blush :) thank you for the kind words. I am proud of the team who truly care about what they do and want to make a memorable experience for our guest. As in the end I am as strong as my team. Also I want to thank the great support I get from our Board, owners and corporate office. We appreciate your business and hope to assist you with your friends and family in the near future again.
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All photosTravellerRoom & SuitePool & BeachDining Family and Play Areas
Professional photo exclusively commissioned by TripAdvisorHyatt Residence Club Key West, Windward Pointe
The Two Bedroom Suite Courtyard View at the Hyatt Residence Club Key West, Windward Pointe
Professional photo exclusively commissioned by TripAdvisorHyatt Residence Club Key West, Windward Pointe
The Two Bedroom ADA Suite at the Hyatt Residence Club Key West, Windward Pointe
Photo provided by managementHyatt Residence Club Key West, Windward Pointe
resort layout,go for bldg 1
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Unfortunately as a Residence Club (timeshare property) we do not offer a wedding venue or support since we do not have a catering department. I would recommend looking into a local wedding planner. Weddings to go is a good company, they do weddings at smathers beach close by. Also Hemmingway house does weddings with a wedding planner. In addition, Hyatt Centric and some other local hotels do plenty of weddings and can cater to your needs
0 votes
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Are you close to a bus stop?
Yes there is a bus stop right outside the property. If you kindly contact us at 305 293 5050 option 5 our front desk or concierge can assist you with more info. Also we have bus times info available at the front desk. Kindly note we are two blocks walking distance from the Key West Airport.
1 vote
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Do they have elevators to the upper floors? .
Thank you for your inquiry. We have elevators which go to all three floors. One elevator for building 3 & 4, one elevator for building 1&2 and one elevator for building 5,6,7 & 8. Building 8 and 5 are furthest away from elevators. We have three floors. For any further inquiries please feel free to contact the property at 305 293 5050. Kind Regards
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Does this resort have designated smoking areas?
Yes by the BBQ grill area, which is located right next to Abbey Road restaurant. Also there are picket signs pointing guest towards that area.
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Are there elevators in all buildings? Thanks
Yes, there are elevators.
1 vote
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1234568
"There is no bad room, all have beautiful views of ocean and grounds"
"Check your bill before you leave."
"all rooms border on the court-yard which has a pool and hot tub but the 2nd and 3rd floor levels have a better view of the ocean."
"We had a garden + ocean view for 2 nights, and the view was superb."
"It was far away from the crowds so I would think all rooms would be great"
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PRICE RANGE
US$332 - US$593 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt windward pointe hotel key westhyatt hotel key westhyatt key westkey west hyatt
LOCATION
United StatesFloridaFlorida KeysKey West
NUMBER OF ROOMS
93
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