Courtyard by Marriott Key West Waterfront
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What you can expect during your stay
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
Updated 20/06/29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Courtyard by Marriott Key West Waterfront
Updated 20/06/29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Tennis court
Kids stay free
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Restaurant
Breakfast available
Snack bar
Vending machine
Poolside bar
Free shuttle or taxi services
Shuttle bus service
Business Centre with Internet Access
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Outdoor furniture
Picnic area
Shared lounge / TV area
Sun loungers / beach chairs
ATM on site
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Safe
Microwave
Refrigerator
Flatscreen TV
Iron
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Spanish
Location
Full view
51Somewhat walkable
Grade: 51 out of 100
17Restaurantswithin 0 km
1Attractionwithin 0 km
Contact
3031-41 North Roosevelt Boulevard, Key West, FL 33040
Getting there
Car HireSee all Key West car hire
1091Reviews19Q+A100Room tips
Reviews
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This hotel needs some updating. The outside amenities were nice and the pool area is nice. The "porch" outside of our room was very small. The seating for eating breakfast out on the balcony porches was nice. Key West in of itself is beautiful. You can catch train or uber to old town
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Date of stay: March 2022
Helpful
Stayed 3 nights in a great two room suite with a balcony where we could see the sunrise. Highly recommend the center building with it easy access to hotel amenities like the 24 hr pantry and laundry room. The pool was as wonderful as it gets. With Key West beaches having their limitations, the pool was a great way to stay in the water with palm trees and a drink in hand. Hot tub was also good and the tiki bar is a nice touch with friendly service. We found it convenient that a Publix, Circle K and a Pizza Hut were so close as we needed a few supplies for our stay, newspapers each morning and a late night pizza one evening. I even used the big scale in the Publix foyer to weigh our bags before we headed to the airport our last day. If you get tired of seafood every night, there is an Outback steakhouse just down the road. Tip of the hat to this Marriot property for being so friendly and eager to assist with all our needs. We would stay here again for sure.…
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Date of stay: June 2022Trip type: Travelled
Helpful
Response from General Manager, General Manager at Courtyard by Marriott Key West Waterfront
Responded 1 week ago
Dear Nathan, What an excellent review of Courtyard Key West Waterfront! It's nice to know our location was convenient for you. We're also proud that you enjoyed our beautiful, well-appointed accommodations, warm hospitality, and fantastic amenities. Thanks so much for your enthusiastic praise, and we look forward to your next visit!
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Our room was very nice, and we enjoyed the tiki bar near the pool as well as the hot tub. The hotel also has a nice boardwalk overlooking the water and a small beach area with lounge chairs. The person who checked us in was very helpful, recommending restaurants in the area. The hotel is a bit of a drive from the action of downtown Key West, but there were some good restaurants etc. within walking distance of the hotel. We enjoyed breakfast at Goldman's nearby as recommended by the hotel staff. Overall, we enjoyed our stay.
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Date of stay: March 2022
Rooms
Cleanliness
Service
Helpful
Response from General Manager, General Manager at Courtyard by Marriott Key West Waterfront
Responded 28 Mar 2022
Dear Carol, It sounds like you had the five-star experience you deserve, and we couldn't be happier! From our lovely rooms and refreshing amenities to our tranquil boardwalk and dedicated staff, we love to impress, and we're thrilled you had such a great time with us. Please choose us again!
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The stay was good until the maintenance people broke into our room. We had the do not disturb sign hung but they let themselves in. And we were stuck here until they left. Rude and overbearing is what I call it. We paid good money for a room just to be held hostage until they left
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Date of stay: March 2022Trip type: Travelled
Room Tip: Better to avoid this hotel if you value privacy
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Helpful
Response from General Manager, General Manager at Courtyard by Marriott Key West Waterfront
Responded 20 Mar 2022
We appreciate you sharing your constructive feedback. Please accept our sincere apologies for the inconvenience with the maintenance visit, as this is never the experience we want our guests to have. Rest assured, your feedback will be shared with the appropriate departments to ensure this won't happen again. It would be an honor to have another chance to deliver the level of service you have come to expect.
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Loved our stay here! Newly renovated - felt higher end than a Courtyard. Very clean, well equipped. Bed was comfortable and bedding was very nice. I would recommend asking to face the lagoon if possible. Starbucks on-site. Only drawback was the price - it was more expensive than any Four Seasons or Ritz I’ve ever stayed at! But that’s just the reality of Key West hotels in general. I would definitely recommend staying here.
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Date of stay: February 2022Trip type: Travelled
Helpful
Response from General Manager, General Manager at Courtyard by Marriott Key West Waterfront
Responded 27 Feb 2022
It was our pleasure to host your visit to beautiful Key West! We're delighted you enjoyed our lovely accommodations and fantastic waterfront location. Our team trusts you had a restful night's sleep and a memorable getaway. Thank you for your review, and please come back to see us again.
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This hotel was very nicely appointed. Rooms were clean and all of the staff were extremely friendly. There is a nice sized pool, although it was usually taken up by a lot of kids running around. We loved the little tiki bar, Ken, the bartender was great, hours were 11-7, but lunch was available from 11-2. There is a Starbuck's bistro in the lobby serving a very limited and very pricey breakfast-only menu from 7am-11am, which we went to for convenience sake. Starbucks for breakfast and the Tiki Bar for lunch are the only dining options. Overall, it was a nice place to stay, however there are a few problems. Most importantly, they do not offer a shuttle service, as do many of the other chain hotels in the area. The hotel is located in "New Town" Key West (nothing but shopping centers, banks, Home Depot, Walgreens etc, no restaurants to speak of), everything you come to Key West for is in "Old Town". What this means is that unless you have your own car, you will be taking taxi cabs back and forth. Easy enough to call for a cab, however it gets expensive. We were encouraged to pay for the Old Town Trolley service, which winds it's way around the island with a tour guide, but you can use it as a hop on, hop off service. It was expensive and the trolley pick up/drop off location was located 1/2 mile from this hotel (at the Fairfield) across the highway. The walk wasn't so bad in the morning, but by the late afternoon, with the sun beating down and having spent the day walking around Old Town, the walk back to the hotel was not easy. Adding to this, having to cross a major 4 lane highway was a little scary. I would not have wanted to do this with little kids in tow. Had we realized how far away we would be from Old Town and that the hotel did not offer a shuttle service, we would have booked elsewhere. I would give this hotel 3 1/2 stars if I could, just based on it's distance from Key West attractions.…
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Date of stay: February 2022
Location
Service
Sleep Quality
Room Tip: Ask for 2nd floor water view.
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Helpful
Response from General Manager, General Manager at Courtyard by Marriott Key West Waterfront
Responded 26 Feb 2022
Dear Chaznron, Thank you for taking the time to share your comments with us. We are sorry to hear that you appreciated our well-appointed accommodations, clean rooms, and friendly staff members. However, we are sorry that you encountered troubles in regard to moving about the area on this trip, and we will certainly take these concerns into consideration. All the best to you, and we wish you safe travels ahead.
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Loved the hotel. The pool and hot tub are wonderful! The bistro and tiki bar are great. The rooms are small but comfortable the boardwalk was a great place to watch the sunset. Just note that you won’t get to see the sun actually go down because there are condos in the way. And also note that they no longer have a shuttle service so you have to find your own transportation.
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Date of stay: February 2022Trip type: Travelled
Helpful
Response from General Manager, General Manager at Courtyard by Marriott Key West Waterfront
Responded 24 Feb 2022
Thank you for your review! We love sharing our little piece of paradise with our guests and are thrilled you enjoyed your time with us at Courtyard Key West Waterfront. We appreciate your kind words regarding our hotel and stunning views, as well as your helpful tips. We look forward to seeing you again in the near future. Enjoy your day!
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Traveling during the ice storm on the east coast put us in Key West a day late and exhausted from flight changes. We get to the hotel 4 hrs before check in and are greeted at the front desk welcomed,our Marriott status recognized and as expected the room wasn’t ready. No problem we go to the pool area order lunch and within 15 minutes we are contacted and told we had been upgraded and a room was ready. We were checked in and the staff could not have been any more friendly or helpful. Oh yes the airline had also lost our luggage. So we informed the front desk and they told us not to worry they would let us know when it arrived. We ate checked in and slept had just woke up when the front desk phoned and told us our bags had arrived. Cannot say enough about the great staff at the hotel during our whole week stay. The property is deceiving from the entrance but is beautiful with lush plants and trees around the pool area and a boardwalk along the water with plenty of sitting areas and comfortable nooks just to sit outside and chill. Property is well maintained The pool area was clean and plenty of space. The tiki bar was another great surprise. The bartender could make anything custom or the full menu of drinks. The lunch options were standard Marriott good quality, large servings and value priced. Starbucks in the lobby for a fast breakfast and complete breakfasts for those wanting more. The only downside for some folks is the location is right off the main road and traffic noise can be at times heard very easily in the room. We travel with a white noise machine so not really a big deal for us but if you are a light sleeper try to get put as far back as possible. You can also hear it poolside but after a few drinks not so noticeable. I have stayed at four different Marriott properties in Key West and this was the best find. Great value for money, we will be back. Thanks everyone for making our stay so enjoyable.…
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Date of stay: February 2022Trip type: Travelled
Room Tip: Free parking, no resort fees light sleepers try to get as far away from entrance as possible or...
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Helpful
Response from General Manager, General Manager at Courtyard by Marriott Key West Waterfront
Responded 12 Feb 2022
We have the best staff and it was an honor to help you get any way we could to ensure that you had a fantastic experience. Traveling certainly can have some bumps in the road. However, you can always expect to receive quality service at Courtyard Key West Waterfront. Thank you so much for the review. We can't wait to welcome you back again soon.
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I booked this back in May of 2021 and I’m not sure why. Maybe the price seemed right, maybe everything else was sold out. It was ok, but nothing special. Rooms were clean, pool area was clean, bartender at the tiki bar was friendly. The buildings were old, and our room was really tough to get into. Sometimes the key worked, sometimes we had to wait and try it again before we could get in. The security door to the building was the same way. The “waterfront” was at the end of a sort of bayou; it had a deck with some seating. Nothing you could honestly call a beach. Really pricey though—just down Roosevelt we could have stayed at several beautiful properties that were just across from a really nice, quiet beach. For the same price, as it turns out. As my spouse put it: it reeks of averageness, like the Howard Johnson your folks drove you to in the station wagon back on the 70s.…
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Date of stay: February 2022Trip type: Travelled
Helpful
Response from General Manager, General Manager at Courtyard by Marriott Key West Waterfront
Responded 12 Feb 2022
Guest satisfaction is important to us, so we're happy to hear our clean rooms and friendly staff impressed you. However, we apologize for any issues with the key and age of the property. Renovations were recently completed, but we'll keep your comments in mind. Should you find yourself back in the area, please consider coming back to see us.
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OMG!!!! Kimisha was absolutely phenomenal!!! We were on a bike trip and had an injured cyclist. We needed to get in to his room early. Kimisha put him first on the list and then made him so comfortable as he waited for his room. That is what I call superb customer service!!! I wish all hotel managers cared for their customers like Kimisha!!!! The rest of the staff and the facility was great also. Thanks for a great experience!
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Date of stay: February 2022Trip type: Travelled
Helpful
Response from General Manager, General Manager at Courtyard by Marriott Key West Waterfront
Responded 12 Feb 2022
It brightens our day to know you had a phenomenal stay at Courtyard Key West Waterfront. Providing exceptional hospitality is a top priority, so we're thrilled Kimisha took fantastic care of you and your group. Rest assured, we look forward to sharing your recognition with her. Please come back and stay with us again next time you are in Key West!
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PRICE RANGE
US$267 - US$457 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard key west waterfront hotel key west, key west marriott, key west courtyard
LOCATION
United StatesFloridaFlorida KeysKey West
NUMBER OF ROOMS
68
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Claim Your Listing Frequently Asked Questions about Courtyard by Marriott Key West Waterfront
Which popular attractions are close to Courtyard by Marriott Key West Waterfront?
Nearby attractions include Jeff's Gems and Nautical Designs (0.1 km).
What are some of the property amenities at Courtyard by Marriott Key West Waterfront?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Courtyard by Marriott Key West Waterfront?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard by Marriott Key West Waterfront?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Courtyard by Marriott Key West Waterfront?
Yes, free parking is available to guests.
What are some restaurants close to Courtyard by Marriott Key West Waterfront?
Conveniently located restaurants include Key Plaza Creperie, Goldman's Bagel Deli, and Kennedy Cafe.
Are there opportunities to exercise at Courtyard by Marriott Key West Waterfront?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Courtyard by Marriott Key West Waterfront have an airport shuttle?
Yes, Courtyard by Marriott Key West Waterfront offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Courtyard by Marriott Key West Waterfront?
Yes, laundry service and self serve laundry are offered to guests.
Does Courtyard by Marriott Key West Waterfront offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Courtyard by Marriott Key West Waterfront?
The staff speaks multiple languages, including English and Spanish.