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Crowne Plaza Key West-La Concha, an IHG Hotel

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430 Duval Street, Key West, FL 33040
Lowest prices for your stay
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US$433
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Free cancellation until 22/08/19
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US$441
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (702)
360
Panoramas (4)
Room & Suite (348)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Key West-La Concha, an IHG Hotel
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#41 of 53 in Key West
Location
Cleanliness
Service
Value
La Concha is the ideal Key West hotel located on Duval Street. Discover a rich history, an enviable Old Town location and sun-drenched island charm when you choose our Hotel. If the walls of our Key West Hotel accommodations could talk, they would tell tales of Hemingway writing "To Have and Have Not, Tennessee Williams penning lines from "A Streetcar Named Desire," and Harry S. Truman talking politics and fishing. Our landmark 1926 hotel offers updated amenities that include free high-speed internet access, a full-service restaurant & bar, wine tasting, outdoor pool and well-equipped Fitness Center located on our rooftop.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Business Centre with Internet Access
Meeting rooms
Baggage storage
Paid private parking on-site
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Poolside bar
Concierge
Non-smoking hotel
Sun loungers / beach chairs
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Safe
Iron
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Centrally Located
Languages Spoken
English, Spanish
1712Reviews68Q+A100Room tips
Traveller rating
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Popular mentions
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Most Recent
DaBigG wrote a review Yesterday
Slidell, LA589 contributions584 helpful votes
Like I said, you can't beat the location. Stayed for 3 night starting June 21. Hotel was very clean. Comfortable room. Friendly staff. There were a couple of hiccups though. There was no ice machine in the hotel. You had to go to the front desk to get ice. I was told that the hotel is about to undergo a renovation and they had to do it this way. Hard on everyone. After the first night, we found the thermostat did not work. Our room was freezing. We notified the housekeeping supervisor. It did not work until 2 days later. I thought that the prices were a little high, but I agreed and paid it. All in all, not perfect but I did enjoy it. I would recommend and return.
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Date of stay: June 2022
Rooms
Location
Service
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Response from Patrick Dunn, Owner at Crowne Plaza Key West-La Concha, an IHG Hotel
Responded yesterday
Hi DaBigG! Thank you so much for the feedback!! We love that you enjoyed your stay with us and will pass along your review to the appropriate departments and design team as we undergo these changes. We hope you decide to come back and see us the next time you are in Key West!
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Gideon W wrote a review 26 Jun
1 contribution
Visited the La Conch near the end of june and was so happy! The hotel is very close to all of the downtown historic attractions, and our bartender, German was one of the best people we met during our stay. He made excellent cocktails and was very informative about what places we should check out. He also made excellent conversation when there was no one at the bar. If you are ready to walk or have a scooter or golf cart, you can get to almost every historical location on key west. It is also conveniently located for most adventures if you want to get on the water. Overall incredibly happy with my experience
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Date of stay: June 2022Trip type: Travelled
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Response from Patrick Dunn, Owner at Crowne Plaza Key West-La Concha, an IHG Hotel
Responded yesterday
Hi gideonw135! We are so glad you enjoyed your stay with us at La Concha! We will pass along your compliments to German and the staff. We hope you are able to visit us again soon!
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David wrote a review 23 Jun
Fort Myers, Florida1 contribution
Rooms were ready on arrival our check in receptionist, Gonzalo was very accommodating, making sure all are needs were taken care of. Linens for the sleeper sofa were brought to room immediately, but the “mattress” for the sofa bed really sucked
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Date of stay: June 2022Trip type: Travelled
Room Tip: Parking advertised as free, but there is the dreaded resort fee which includes your parking
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Response from Patrick Dunn, Owner at Crowne Plaza Key West-La Concha, an IHG Hotel
Responded 4 days ago
Hi Freedom31938175692! We are so glad to hear Gonzalo was able to make your checkin process easy! We are glad you enjoyed your time with us and we hope to see you again!
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Ryan B wrote a review 21 Jun
1 contribution
My trip to Key West was amazing. The Conch republic lives up to it's legacy. Friendly people, great food, amazing views, and my stay at La Concha hotel was much more enjoyable thanks to the friendly pool bartender Tosha. She was very sweet to the guests and myself as she made a group of strangers forge come together in laughs and beautiful conversations. She also helped me navigate my way around Duval street with her local advice. Highly recommend anyone staying there give her a visit so her charm and refreshing drinks make your Key West adventure one to remember.
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Date of stay: June 2022Trip type: Travelled
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Response from Patrick Dunn, Owner at Crowne Plaza Key West-La Concha, an IHG Hotel
Responded 1 week ago
Hi ryanbS1345RR! What an amazing review! We are so happy to hear Tosha was able to make your time with us enjoyable. We hope to see you again the next time you visit Key West!
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John Oslica wrote a review 20 Jun
1 contribution
Our visit was great. The hotel staff was really good and accommodating. The hotel is in a perfect central location. Our pool bartender, Tosha was exceptional. She made us feel welcome and like we were important. Find her. We highly recommend.
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Date of stay: May 2022Trip type: Travelled
Room Tip: You can walk almost everywhere.
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Response from Patrick Dunn, Owner at Crowne Plaza Key West-La Concha, an IHG Hotel
Responded 1 week ago
Hi Joslica! We are glad to hear you enjoyed your time at our pool bar! We will pass along the compliments to Tosha! We hope to see you again the next time you are in Key West!
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Flyer575288 wrote a review 20 Jun
1 contribution
Tosha is the very best! Super friendly, she’s made me feel right at home with her sweet, funny personality as we as making sure everyone around her outdoor bar. Planning another trip and will be staying here, looking forward to having Tosha as my bartender.
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Date of stay: May 2022Trip type: Travelled
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Response from Patrick Dunn, Owner at Crowne Plaza Key West-La Concha, an IHG Hotel
Responded 1 week ago
Hi Flyer575288! We are so glad Tosha provided you with such great service! We will share your compliments with her and we look forward to your next visit!
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Paola L wrote a review 20 Jun
2 contributions
I have been getting my starbucks drink from La Concha Hotel for weeks now and the staff is absolutely amazing. Big thanks to Nelly, Harry, Franz and Gigi for always making my crazy drink ideas from Tiktok. They are super friendly and accommodating.
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Date of stay: June 2022Trip type: Travelled
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Response from Patrick Dunn, Owner at Crowne Plaza Key West-La Concha, an IHG Hotel
Responded 1 week ago
Hi Paola! Thank you so much for the feedback! We are glad you able to start your day with our Starbucks crew! We will pass along the compliments to Nelly, Harry, Franz and Gigi!
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Sharon B wrote a review 18 Jun
Brick, New Jersey12 contributions9 helpful votes
My husband and I just sent our 38th anniversary at La Concha. This was our 3rd time stay here, same week every year. The hotel and staff are wonderful. The location is right in the middle of Duvall Street, which makes it easy to get to all the famous bars restaurants and attractions. Everyone from the front desk to housekeeping make you feel important. Gonzald (hope I spelled it correctly) at the front desk was always helpful and pleasant. Looking forward to coming back again next year!
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Date of stay: June 2022
Service
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Response from Patrick Dunn, Owner at Crowne Plaza Key West-La Concha, an IHG Hotel
Responded 1 week ago
Hi 593sharonb! Thank you so much for your review! We are so glad you were able to celebrate with us again! We will share your compliments with the Front Desk, Housekeeping, and Gonzalo. We hope to see you again on your next anniversary!
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Gloria M wrote a review 15 Jun
Twin City, Georgia, United States8 contributions
Very nice hotel and staff. Very accommodating. Love the location. Free breakfast. You can hear the rooster crooking every morning. Close to restaurants and shopping. Handicap room were available for my friends. Military/Veterans discount a plus. I really enjoyed my stay and will stay again in the future.
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Date of stay: May 2022
Rooms
Location
Service
Room Tip: Great location. Very nice lobby and rooms.
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Response from Patrick Dunn, Owner at Crowne Plaza Key West-La Concha, an IHG Hotel
Responded 1 week ago
Hi GloriaM598! We love that you enjoyed your stay with us at La Concha! We hope to see you again the next time you visit Key West!
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Sharon wrote a review 15 Jun
1 contribution
Our stay at La Concha was very nice. Beautiful decor, clean, & in a great location within walking distance to anywhere we wanted to go. The staff was friendly. Gonzalo & Gulnur, who are two of the front desk employees, were exceptionally helpful to us. Would recommend this hotel to anyone visiting Key West!
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Date of stay: June 2022Trip type: Travelled
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Response from Patrick Dunn, Owner at Crowne Plaza Key West-La Concha, an IHG Hotel
Responded 1 week ago
Hi Lovethetropics3! We are so glad you enjoyed your stay with us! We will pass along your compliments to Gonzalo and Gulnur and we hope to see you again the next time you are in Key West!
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PRICE RANGE
US$362 - US$530 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza key west la concha hotel key west, key west crowne plaza
LOCATION
United StatesFloridaFlorida KeysKey West
NUMBER OF ROOMS
160
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Frequently Asked Questions about Crowne Plaza Key West-La Concha, an IHG Hotel
Which popular attractions are close to Crowne Plaza Key West-La Concha, an IHG Hotel?
Nearby attractions include Duval Street (0.3 km), Heroes Bar & Liberty Lounge (0.2 km), and Key West Room Escape (0.3 km).
What are some of the property amenities at Crowne Plaza Key West-La Concha, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Key West-La Concha, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Crowne Plaza Key West-La Concha, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Crowne Plaza Key West-La Concha, an IHG Hotel?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Crowne Plaza Key West-La Concha, an IHG Hotel?
Conveniently located restaurants include The Breakfast Club, Too, Red Shoe Island Bistro, and Keys Coffee Co..
Are there opportunities to exercise at Crowne Plaza Key West-La Concha, an IHG Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Crowne Plaza Key West-La Concha, an IHG Hotel located near the city centre?
Yes, it is 0.4 km away from the centre of Key West.
Are any cleaning services offered at Crowne Plaza Key West-La Concha, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Key West-La Concha, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Crowne Plaza Key West-La Concha, an IHG Hotel?
The staff speaks multiple languages, including English and Spanish.