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Crowne Plaza Key West La Concha

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Traveller (411)
Room & Suite (197)
Pool & Beach (55)
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Overview
  • Excellent35%
  • Very good32%
  • Average17%
  • Poor9%
  • Terrible7%
Travellers talk about
“rooftop bar”(43 reviews)
“duval street”(248 reviews)
“great location”(195 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Key West La Concha
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Rooms
10 Jun11 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1 200)
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1 049 results
Traveller rating
365
334
173
101
76
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LanguageEnglish
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365
334
173
101
76
Show reviews that mention
All reviewsrooftop barduval streetgreat locationhistoric hotelbalcony roomwine barfront desk staffper daythe room was niceking bedhappy hourhemingway housesouthernmost pointspavaletsunsetbartender
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1 - 5 of 1 049 reviews
Reviewed today via mobile

This was the worst experience we have ever had at a hotel and also in Key West where we visit frequently. We were incorrectly charged and lied to about the destination fee, we were asked if we wanted it and said no, then were charged...More

Thank Liana P
Hotel's Favourite
Reviewed 12 April 2018

We stayed here for 2 nights on a weekend trip to Key West and the location could not be better! We were able to use the valet parking on arrival and didn't need the car again until checking out. They have a courtesy shuttle that...More

1  Thank reindroped
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded 19 April 2018

Thank you for the fantastic review of La Concha Key West. I am delighted to hear that you enjoyed your experience from check-in to check-out with our personable and dependable service. It is great to hear that you took advantage of our shuttle that goes...More

Reviewed yesterday

We went to the La Concha Hotel lobby bar our bartender was Vladin he was great he had such a positive attitude and gave us service with a smile we had food there as well it was great for bar food it is great to...More

Thank geoart
Reviewed 6 days ago

First, the positive is that the location is ideal in the heart of key west restaurant and bar area. It is really nice to just walk out the hotel and have a lot of things to do, very convenient and hassle free. Also, the decor...More

Thank ORD-TGU
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded 3 days ago

I am very sorry and surprised to hear about your experience at La Concha Key West. We too love our convenient location and glad you took advantage of this. Our room sizes are smaller than average given the layouts are based on our historic blueprints....More

Reviewed 1 week ago via mobile

We arrived and there was a problem with our room - smaller than expected based on website/video. Kenneth immediately remedied the problem and we were in the beautiful suite we anticipated. We can’t say enough about Kenneth - his friendly smile and greeting by name...More

Thank Suzi S
Response from Mike R, General Manager at Crowne Plaza Key West La ConchaResponded 3 days ago

Thank you, Suzi, for the fantastic review of La Concha Key West. I am glad to hear that you enjoyed upgraded suite accommodations complete with our personable service, as we strive to leave a lasting impression on all of our guests. We look forward to...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$237 - US$480 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Key West
#17 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$237 - US$480 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Spa Hotel in Key West
#17 Luxury Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (411)
Room & Suite (197)
Pool & Beach (55)
Dining (38)
Amenities (42)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Sheila W
9 March 2018|
Answer
Response from NorthCountry308 | Reviewed this property |
These are not private since they are only separated by metal railings. Perfect for meeting your neighbors and making new friends. Enjoy you stay.
1
Vote
Gemgara108
8 March 2018|
AnswerShow all 2 answers
Response from CharlotteKirsch | Reviewed this property |
We stayed for 2 nights last week and we thoroughly enjoyed our stay and had no issues at all. My only comment for suggestion would be to ask for a room that isn’t facing onto Duval Street as it can be a little louder.
1
Vote
suespagnuolo
29 January 2018|
AnswerShow all 8 answers
Response from joycethackwray | Reviewed this property |
Car park behind the hotel, no need to valet park
1
Vote
Room Tips
"Check to see if you can upgrade to a suite, standard rooms are very small."
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"Get larger king room or biiger, smaller king room is very tight."
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"If you can afford it 2nd floor with balcony overlooking Duval Street, you only live once"
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"Go cheaper, transportation is easy to find a little further from Duval."
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