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DoubleTree by Hilton Hotel Grand Key Resort - Key West

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Traveller (967)
Room & Suite (360)
Pool & Beach (203)
Overview
  • Excellent47%
  • Very good32%
  • Average12%
  • Poor5%
  • Terrible4%
Travellers talk about
“double tree”(231 reviews)
“shuttle service”(208 reviews)
“warm cookies”(66 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star accommodation
All hotel details
Additional information
Offers from DoubleTree by Hilton Hotel Grand Key Resort - Key West
Special Offer: Breakfast Included
Hotel deals
Offers from DoubleTree by Hilton Hotel Grand Key Resort - Key West
Special Offer: Breakfast Included
Hotel deals
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3 955)
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3 215 results
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1 523
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1 523
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146
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All reviewsdouble treeshuttle servicewarm cookiesevery hourfree shuttleduval streetbreakfast buffetpool areaalways on timehotel shuttleclose to the airportsmathers beachthe hotel offersoutdoor barnice poolnice resortrental car
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1 - 5 of 3 215 reviews
A TripAdvisor Member
44
Reviewed 3 days ago via mobile

Dirty! That is what comes to mind when I think of our visit. The entrance is okay, but once you get into the hallways and rooms it is in rough shape. The pool area looks good in pictures, but the pool also needs lots of...More

1  Thank A TripAdvisor Member
Hotel's Favourite
Reviewed 5 July 2018

we stayed at this doubletree for 5 notes & loved every day! the front desk (James) was welcoming helpful, and upgraded our room, as we were celebrating our anniversary, We enjoyed the special attention he gave us....the breakfast staff/servers were also great, attentive, and very...More

3  Thank SweetCincy
Reviewed 4 days ago via mobile

I had many issues with my stay at the double tree, but my biggest complaint is customer service. The front desk staff were incredibly rude. The dining staff couldn't be bothered to seat me for at least 10 minutes each time. On top of that,...More

3  Thank Sarah B
Reviewed 1 week ago

Stayed at the DoubleTree for one night. It was a decent place to sleep. We got there around 1PM and the hotel had a couple of options of rooms - we opted to just go with what was available. Hotel has a decent vibe and...More

1  Thank Akhuel C
Reviewed 1 week ago

Visited for a one-evening stay with the family after a drive from Miami to check out the Keys. We were SO glad we picked this property- although we wanted to experience the Key life- we aren't party people and this location offered the perfect peace...More

1  Thank Jennifer B
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair Access
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$180 - US$416 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Resort Hotel in Key West
#3 Business Hotel in Key West
#4 Green Hotel in Key West
#10 Family Hotel in Key West
#18 Mid-range Hotel in Key West
#35 Charming Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$180 - US$416 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Resort Hotel in Key West
#3 Business Hotel in Key West
#4 Green Hotel in Key West
#10 Family Hotel in Key West
#18 Mid-range Hotel in Key West
#35 Charming Hotel in Key West
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (967)
Room & Suite (360)
Pool & Beach (203)
Dining (70)
Amenities (39)
Business Centre & Event Rooms (9)
Family and Play Areas (3)
Questions & Answers
Ask a question
Nancy M
10 August 2018|
AnswerShow all 4 answers
Response from Silvia W | Reviewed this property |
Not within the area of the hotel, but down the same road about a mile there are restaurants, also the hotel shuttle every hour takes you into the area where everything is located and it is very easy &convenient .
0
Votes
dakota045
30 June 2018|
AnswerShow all 4 answers
Response from conchmac | Reviewed this property |
Unknown, I only was there for a banquet function and did not have a guest room.
0
Votes
Lilygomez
21 June 2018|
AnswerShow all 2 answers
Response from PolarMikes | Reviewed this property |
rooms are modern and clean. I don't think facing any direction is of any benefit. Most seemed to overlook the parking lots - consider a slightly higher floor as the lobby and conference rooms can be quite busy
1
Vote
Room Tips
"we chose a high-floor room overlooking the pool and loved it!"
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"Choose a room with balcony facing the pool"
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"Ask for pool view with balcony."
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"Either lower end or higher end numbers to keep away from lobby. Face the pool is better."
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