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Delamar West Hartford

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1 Memorial Rd, West Hartford, CT 06107-2208
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$347
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Traveller (119)
Room & Suite (61)
Dining (21)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 20/10/06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20/10/06 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 2 hotels in West Hartford
Location
Cleanliness
Service
Value
Travellers' Choice

Delamar West Hartford is an excellent choice for travellers visiting West Hartford, offering a luxury environment alongside many helpful amenities designed to enhance your stay.

Nearby landmarks such as Saint Mark the Evangelist Church (0.9 mi) and Westmoor Park (1.9 mi) make Delamar West Hartford a great place to stay when visiting West Hartford.

Free wifi is offered to guests, and rooms at Delamar West Hartford offer a minibar, air conditioning, and a desk.

During your stay, take advantage of some of the amenities offered, including room service. Guests of Delamar West Hartford are also welcome to enjoy a fitness center and free breakfast, located on site. For travellers arriving by car, free parking is available.

Travellers looking to enjoy some lobster can head to Restaurant Bricco, Grants Restaurant & Bar, or Max's Oyster Bar. Otherwise, you may want to check out an Italian restaurant such as Restaurant Bricco, Treva, or Harry's Pizzeria and Tavern.

Should time allow, The Center & The Square, Fernridge Park, and Noah Webster House are some popular attractions that are within walking distance.

Enjoy your stay in West Hartford!

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Internet
Bar / lounge
Restaurant
Complimentary tea
Banquet room
Meeting rooms
Spa
Full body massage
Manicure
Massage
Pedicure
Baggage storage
Concierge
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Room service
Safe
Cable / satellite TV
Bath / shower
Telephone
Iron
Wake-up service / alarm clock
Flatscreen TV
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Languages Spoken
English, French, Spanish
172Reviews5Q+A29Room tips
Traveller rating
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Popular mentions
Taryn D wrote a review 27 Jul
Mobile, Alabama13 contributions1 helpful vote
+1
From the moment I stepped out of the car and onto the premises of the DELAMAR at West Hartford, I was impressed. The hotel is thoughtfully located in Blue Back Square near countless shops, restaurants, and other attractions. The staff is impressively helpful and superb. When I checked in I was offered a glass of champagne and was treated exceptionally. I had no idea I was in for such a treat. My room was impeccable! Beautiful bedding, room accents, and decor. The bathroom in the premium king room is to die for as well. Really well designed with BVLGARI toiletries and separate thermostats in the bathroom. I soaked my worries and stresses away in the beautiful standalone tub while I sipped champagne and overlooked the square. The next day, I took a trip down to the Artisan restaurant inside of the hotel. The complimentary breakfast was delicious. The fresh-baked croissants, farm fresh eggs, among other delicious selections were quite nice. Also, breakfast every morning in the quaint, yet lovely garden was refreshing as well. This hotel is worth every penny! I highly recommend it based on its location, service, and amenities alone.
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Date of stay: July 2021
Rooms
Cleanliness
Service
Trip type: Travelled on business
Room Tip: The premium king room is amazing!
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Margaret C wrote a review 27 Jul
5 contributions1 helpful vote
Our stay at the hotel was lovely and exceeded our expectations in every way. The room was comfortable, clean and well appointed with easy connections for charging electronic devices. All members of the staff were friendly, professional and helpful. The complimentary breakfast was excellent, especially the fruit and the croissants. Being able to eat in the beautiful garden was a plus. The coffee machine in the lounge area was an added boon with excellent cappuccino.
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Date of stay: July 2021Trip type: Travelled with family
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travelinfromla wrote a review 24 Jul
Los Angeles, California2 contributions9 helpful votes
Women beware: I experienced incredibly rude, sexist and unprofessional customer service at check in at the Delamar West Hartford. Upon arriving and checking in, I was not once greeted by name, and after one front desk staff took my card and id with no greeting, she transferred me to ‘Elizabeth’ who identified herself as the front desk manager. Having heard her be polite, pleasant and joke with the man previous to myself in line, I was surprised and appalled at her lack of courtesy to me - it seemed clear she engaged differently with me as I was the only female checking in myself over the course of waiting and engaging with the front desk. She did not mention breakfast or other hotel amenities - all the things she pointed out to the prior guest and all the things described in our room description. She informed me that the room, that I had booked direct through Delamar for $700 pre-tax was not ready and would not be for at least another 1.5 hours (it was 3:30). She did not offer a solution for the inconvenience of waiting and paying for a room I had no access too, instead she became more condescending and rude when I was upset over the development and then offered a lesser room - no additional options and no apology - it was a take it or leave bullying attitude. It was not until my husband joined me at the front desk and asked what else we could do (a question I had already asked), that she even began to engage in discussion and moved away from her bullying tone. I again asked if she could take money off, and now with my husband there, she conceded she could take money off for the delay. I asked for a late checkout - She begrudgingly offered 1 extra hour. Again, no courtesy, no apologies for the inconvenience, no respect. When we got to the room, we were dismayed to discover that that room had no bathtub despite promotional pictures here on TripAdvisor (labeled submitted by management on many partner sites) and was an ADA room. When we requested to be transferred to a NON-ADA room, just uninterested in a room with a motel 6 quality bath curtain, she told us that all Executive suites have the same curtain and bathroom - so BEWARE PROMOTIONAL PICTURES are a lie (or she was lying). We have stayed in a wide variety of Four Seasons and Ritz Carltons all over the world and have never encountered such a terrible response - we specifically picked Delamar with hope of professionalism and were disappointed and disgusted by Elizabeth’s engagement. Please make note of front office female manager sexist attitude. Also - here’s the pic of the shoddy and cheap bathroom curtain. Again, don’t believe the promotional pics. We do have to note we did meet a lovely gentleman working at the front desk who tried to soothe our ruffled feathers with complimentary Prosecco and a promise of a reduced rate but despite his kindness - the rawness we felt over Elizabeth’s attitude meant we can’t recommend this hotel for women business travelers or women who might check in themselves. Thank you.
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Date of stay: July 2021Trip type: Travelled as a couple
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Response from Jacqueline Kosiba, General Manager at Delamar West Hartford
Responded 5 days ago
Dear Travelinfromla, Thank you for choosing the Delamar West Hartford. We apologize about your most recent experience, thank you for your feedback as we pride ourselves on our personalized service. We have soaking tubs in our superior room types, described on our website. Thank you for your kind words about Sedek, our Director of Operations. We would love to welcome you back in the future, please contact Sedek or myself personally and we'll be happy to assist you. Best Regards, Jackie Kosiba
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ALICE M wrote a review 20 Jul
1 contribution
Our recent trip to CT was made perfect with our stay at the Delamar. From check in to ckout our experience was outstanding. The staff are all extremely friendly and helpful. The hotel is beautiful and spotless. The beds linens and pillows made me feel like I was sleeping on a cloud. And my favorite part of the the stay was my early cup of coffee in the lobby! This was not our first stay at the Delamar and certainly won't be our last. Thanks to everyone there for making our short but sweet stay excellent.
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Date of stay: July 2021
Rooms
Location
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Response from Jacqueline Kosiba, General Manager at Delamar West Hartford
Responded 5 days ago
Dear AlicemD5308UX, Thank you for taking the time to write your review, we are so happy to hear you enjoyed your stay with us and I will be sure to share your positive feedback with our team. Our coffee machine is a favorite amongst our guests and I'm glad you experienced! We look forward to the opportunity of welcoming you back in the near future, hopefully for a longer stay next time! Best Regards, Jackie Kosiba
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CIFE L wrote a review 15 Jul
Northern Virginia, Virginia19 contributions6 helpful votes
The best choice hotel Delamar to stay at West Hartford. We stayed 2 nights 7/27 and 7/28 Excellent and clean and super great staff from parking, door staff, front desk , cleaning staff and wonderful break and staff. All of them are so courteous and there to make your stay pleasant and worth of. Location is fantastic that walking distance to mall next to it. Lots delicious restaurants and ice cream shops near by Definitely recommend and will return when I visit West Hartford, CT.
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Date of stay: July 2021Trip type: Travelled with friends
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Response from Jacqueline Kosiba, General Manager at Delamar West Hartford
Responded 2 weeks ago
Thank you for taking the time to share your feedback about your most recent stay. We are so pleased you enjoyed your stay with us and I will share your experience with our team members. We very much look forward to welcoming you back on your next trip to West Hartford!
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PRICE RANGE
US$210 - US$383 (Based on Average Rates for a Standard Room)
LOCATION
United StatesConnecticutWest Hartford
NUMBER OF ROOMS
102
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Frequently Asked Questions about Delamar West Hartford
Which popular attractions are close to Delamar West Hartford?
Nearby attractions include Mission Escape Games (0.4 km), The Center & The Square (0.3 km), and Blue Back Square (0.1 km).
What are some of the property amenities at Delamar West Hartford?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Delamar West Hartford?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Delamar West Hartford?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Delamar West Hartford?
Yes, free parking is available to guests.
What are some restaurants close to Delamar West Hartford?
Conveniently located restaurants include Restaurant Bricco, Max's Oyster Bar, and Barcelona Wine Bar.
Are there opportunities to exercise at Delamar West Hartford?
Yes, guests have access to a fitness centre during their stay.
Is Delamar West Hartford located near the city centre?
Yes, it is 0.4 km away from the centre of West Hartford.
Are any cleaning services offered at Delamar West Hartford?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Delamar West Hartford?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Delamar West Hartford offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.