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Summerstrand Hotel

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Marine Drive, Summerstrand, Port Elizabeth 6000 South Africa
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Traveller (56)
Room & Suite (13)
Dining (5)

About

#13 of 13 hotels in Summerstrand
Location
Cleanliness
Service
Value
Summerstrand Hotel is situated directly across from one of Port Elizabeth's most pristine, eco friendly beaches and directly adjacent to the Humewood Golf Course. Enjoy a sumptuous Breakfast Buffet before starting your day or relax after a long day of work or play with a cocktail in the lounge, before having a delectable dinner Buffet in Satis Restaurant. Our Bar is the perfect place for a night cap. Our Bedrooms either have views over Algoa Bay, the Humewood Golf Course or our pool and landscaped gardens. We offer complimentary wireless connectivity throughout the entire hotel for your convenience.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Outdoor pool
Restaurant
Breakfast buffet
Banquet room
Meeting rooms
Non-smoking hotel
Laundry service
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Room features
Air conditioning
Desk
Room service
Safe
Telephone
Flatscreen TV
Bath / shower
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, Spanish, Italian
224Reviews2Q+A26Room tips
Traveller rating
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rcarelse wrote a review Jul 2019
Graaff-Reinet, South Africa1 contribution
Look at the possibility of activities for children and teens. Security at the gate especially at night might be a good suggestion. I will recommend this accommodation at any time. Relaxing and quite atmosphere.
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Review collected in partnership with this hotel
Date of stay: July 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
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hlonandi wrote a review Jul 2019
1 contribution
I'll never recommend your hotel to my worst enemy. You must 1st upgrade your hotel. Apart from the fact that I had to bath with cold water, you must revise your breakfast menu. Serve fresh fruits not teen staff. Your TV was not working and your staff pretended as if they didn't know. In short your hotel is a hell hole. I'm still waiting for my refund as I had to check out earlier than anticipated
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Review collected in partnership with this hotel
Date of stay: July 2019
Value
Rooms
Location
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Service
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Trip type: Travelled on business
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halcyonbp wrote a review Jul 2019
George, South Africa163 contributions48 helpful votes
In all my years traveling on 6 Continents I cannot recall a worse hotel. It is shabby, neglected, and poorly managed. Virtually everything is crumbling - from the peeling paint on the front door, the worn out carpets, the torn bed linen. There was no hot water for showers, the air conditioner did not work, the wi/fi did not connect ,the door card would not operate. Even the Vending machine was empty. The Staff were totally indifferent and unhelpful ( they've obviously heard it all before). We walked out after one night- just don't go here.!!
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Date of stay: July 2019
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Don't even go here
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WorldTraveller016 wrote a review Jul 2019
Birmingham, United Kingdom89 contributions33 helpful votes
Stayed here from 13th-19th July 2019. It started off ok, everything seemed to work fine but slowly the hotel revealed itself to be a complete shambles. Day 1 - the internet is not useable for any type of work and is heavily blocked by its server. Day 2 - the air-conditioner, stopped working in the room. Of course airconditioning also warms a room in cold weather that is winter in July in South Africa. Day 3 - the TV stopped worked (their sky channels were turned off) All of these things are not super essential in a hotel, I can live without these things... but the worst thing that could of happened is the HOT WATER stopped working on day 3. No hot showers for the rest of the trip. Management explained of a 'technical issue' - and were generally very unaccommodating, non-supportive and not even apologetic. By Day 4 the lifts had stopped working, no buffet breakfast. In all, an absolute shambles of a hotel. On top of this, the place is very dated, rooms are gloomy and stuffy and the overall feel of the hotel is that is not managed well at all. Clement the manager, who we spoke with at the end was just downright rude. He said, "why didn't you raise these issues before?" - where had spoke to reception staff every night to ask about hot water. All the men at reception were generally very arrogant, rude and simply responded with "I don't know what to say". Completely unacceptable. There must be some serious changes to this hotel. No offer of compensation or any apologies. There are many many other very nice hotels in Summerstrand. We swiftly checked out and moved to another hotel. In all my time travelling, I've never experienced anything like this. For the cost of this hotel, or cheaper you can have a much better experience somewhere else. I generally don't write bad reviews but I strongly recommend you avoid this hotel!
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Date of stay: July 2019
Location
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Trip type: Travelled on business
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Roam31280634574 wrote a review Jun 2019
Durban, South Africa1 contribution
Very dissapointed with a hotel which was meant to be a 4 star. Even worse than a student resident. Furniture is too ancient, the toilet extractor is noisy I hardly slept at night. Toilets are overflowing
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Review collected in partnership with this hotel
Date of stay: June 2019
Value
Rooms
Location
Cleanliness
Service
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Trip type: Travelled on business
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LOCATION
South AfricaEastern CapePort ElizabethSummerstrand
NUMBER OF ROOMS
137
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Frequently Asked Questions about Summerstrand Hotel
Which popular attractions are close to Summerstrand Hotel?
Nearby attractions include Piet Retief Monument (1.1 km).
What are some of the property amenities at Summerstrand Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Summerstrand Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Summerstrand Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Summerstrand Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Summerstrand Hotel?
Conveniently located restaurants include Charlies Pizza & Pasta Summerstrand, Something Good Roadhouse, and Kaffeine.
Are there opportunities to exercise at Summerstrand Hotel?
Yes, guests have access to a pool during their stay.
Does Summerstrand Hotel have an airport shuttle?
Yes, Summerstrand Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Summerstrand Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Summerstrand Hotel?
The staff speaks multiple languages, including English, Spanish, and Italian.