Southern Sun The Marine

Southern Sun The Marine

Cnr of 5th Marine Drive, Summerstrand, Port Elizabeth 6001 South Africa
Traveller (222)
Loft Suite
Room & Suite (146)
La Mer Restaurant
Dining (22)

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Avg. R 1,931 /night, 2/16 - 2/17
R 2,390
per night
R 2,161
per night
R 1,931
per night

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About

#9 of 12 hotels in Summerstrand
4.5 of 5 bubbles
Location
4.1 of 5 bubbles
Rooms
3.9 of 5 bubbles
Value
4.3 of 5 bubbles
Cleanliness
3.9 of 5 bubbles
Service
4.3 of 5 bubbles
Sleep Quality
Southern Sun The Marine - Among the superior beachfront hotels in Port Elizabeth, the hotel is unparalleled. Overlooking the sun-drenched sands of Pollock Beach, with sweeping views of Algoa Bay, this hotel, in the heart of the Friendly City, is renowned for its quality facilities, personal service and luxurious atmosphere. From the moment you enter the hotel, you know you are in an exceptional establishment. The large reception area is elegantly decorated, offering the first taste of a stay that promises an unforgettable experience in comfort and style. Ideal for holidaymakers, families and executives alike, Southern Sun The Marine offers accommodation in a range of comfortable en-suite rooms that boast spectacular sea views. Delicious meals can be enjoyed in the hotel restaurant and there are excellent conference facilities which can cater for 10 - 90 delegates. A secluded roof top splash pool for hot summer days overlooking the ocean, ideal for adults and kids to enjoy. Our hotel is situated within walking distance of safe, sandy beaches, various swimming pools, a casino and entertainment complex, not to mention the Museum and Snake Park, and various sporting facilities, including golf.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Beach
Business Centre with Internet Access
Conference facilities
Secured parking
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Desk
Housekeeping
Room service
Refrigerator
Electric kettle
Cable / satellite TV
Bath / shower
Safe
Telephone
VIP room facilities
Bottled water
Iron
Laptop safe
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to TGCSA - Tourism Grading Council of South Africa.
4.0 of 5 stars
HOTEL STYLE
Classic
Quiet
Languages Spoken
English, Afrikaans, Xhosa

Location

Cnr of 5th Marine Drive, Summerstrand, Port Elizabeth 6001 South Africa
Traveller rating
  • 115
  • 141
  • 74
  • 30
  • 15
Time of year
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Language
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Popular mentions
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Detailed Reviews
eMBieAntwerp wrote a review Nov 2023
Antwerp, Belgium
+1
5.0 of 5 bubbles
One night stay, group tour (17 pax).
No issues at all, warm welcome with a drink, easy checking, nice room with good mattresses and good bathroom with good water pressure in the shower.
Diner was great, life cooking was very tasty, free glass of (red) wine offered by the management was a nice touch.
Can highly recommend this hotel.
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Date of stay: October 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Maxprella wrote a review Nov 2022
Port Elizabeth, South Africa
4.0 of 5 bubbles
Friend and I decided to take a little Stay-Cation in our own City. We were lucky enough to choose The Marine. Booked into a little family suite which was fantastic. 2 bedrooms, 2 bathrooms and a great little lounge and kitchenette. Plenty of space for us to relax.
A few small issues – the kitchenette wasn’t properly stocked, were missing some glasses and a few other essentials, but to be honest, it wasn’t an issue. What was a bit of an issue was that the master bedroom is right near the vents and this can be very noisy and unfortunately one then cannot leave a window open. The master bedroom also gets a lot of noise at the evening shift change when the staff are coming and going.
The pool is also nothing more than a splash pool on the roof with a great view. But who needs a large pool when there is a massive ocean just across the road?
On the positive side, the staff are super friendly and willing to go the extra mile. We will 100% be back
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Date of stay: October 2022
4.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wilma W wrote a review Dec 2021
Southampton, United Kingdom
5.0 of 5 bubbles
We were severely disappointed previously staying at the Beach Hotel and the Radisson, which were awful - not experiences we want to repeat! This hotel has on the contrary high standards, with a beautiful spacious suite overlooking the sea, a safe car park, wonderful breakfasts and outstanding service. This includes the reception staff, who were always on standby, even during the evenings, to assist and even help with document copying, required for our journeys back to Europe and UK. The staff were warm, friendly and extremely helpful: we could not fault them.
The adjacent restaurant, De Kelder, offered good food in a hospitable environment, with again excellent service.
I can throughly recommend this hotel.
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Date of stay: November 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Diana Mangalagiu wrote a review Jan 2025
Paris, France
1.0 of 5 bubbles
Disaster from start to end. With the exception of Phumena who was extremely professional, helpful and friendly, the whole staff and management on duty was a disaster. They advertised a swimming pool which in fact is a bathtub on the roof, the rooms supposedly available on their websites were in fact not available, the ventilation in the bathroom was so noisy that we had a technician visiting four times till he gave up without fixing anything as it wasn't fixable. The AC was a joke, impossible to use as it was as standing next to an air jet taking off in terms of noise. A big thanks to Phumena who tried to fix some of the calamities of her colleagues and helped us finding a great city tour!
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Date of stay: January 2025
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nomsa N wrote a review Aug 2023
3.0 of 5 bubbles
The hotel is decent enough, beautiful see views and friendly staff. I was however utterly disappointed by the Restuarant for the both night I stay. First night I ordered room service dinner, I waited for more than two hours. I called the reception and Restuarant several times only to learn that my order was simply not prepared. Second night I ordered food, the food was delivered cold, quality of the preparation was substandard ☹️☹️ on both mains and desert. If this can be looked at, the hotel has a potential of really being the best due to location.
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Date of stay: August 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Voyager26 wrote a review Dec 2023
Johannesburg, South Africa
2.0 of 5 bubbles
Accomodation and rooms decent and comfortable. Lobby captured Christmas spirit with a nice Xmas tree but all the goodness was killed by the restaurant experience.

19:30 tried call room service and ended up going in person because noone picked up. Placed the order and waited.

22:00 Went to enquire why the food order never came. By now , everyone is at dining area , shouting to get food manager to account. She is hiding in the kitchen.

23:00 its too late to get alternative delivery options. We drink fridge water and sleep.

Next day : 06:00 Am not risking my family to venture included breakfast in this horrible place. We gonna go out and look for a Wimpy.

If you travel with diabetics and younger children do no book here.
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Date of stay: December 2023Trip type: Travelled with family
Room Tip: Do not book here, rather choose the Garden Court
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
These reviews are machine translated from their original language. Show machine translations?
Andr_VRoosdaal wrote a review Nov 2024
Roosdaal
+1
3.0 of 5 bubbles
Stayed 1 night with group tour. Room with sea view with poorly closing windows in single glass (wind flew through) wifi ok. Great impersonal hotel. Dinner buffet style. Fish and meat. Breakfast ok.
Few breads and croissants.
Operation and clearance substandard.
Rooftop pool is foot bath.
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Automatically translated
Date of stay: November 2024
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Khumbuzile M wrote a review Apr 2024
Brighton and Hove, United Kingdom
3.0 of 5 bubbles
I was quite disappointed with the entire stay and expirience ! All the meats offered in the buffet were under cooked, the offering itself was appalling. Breakfast was worse! A trainee was working alone, without any support from the other (elderly) staff dressed in grey and white uniforms. Infact they were adding to this poor child’s distress! The buffet station ran out of bacon, I eventually had to make do with out, the ladies in grey were screaming at this child, who was alone busy with frying eggs and omelette orders! At some point the fruit station was out of select fruits, the ladies in grey expected the trainee to leave her station at the grill to refill the pineapples etc I’m appalled! Dishes were not cleared timeously from our table. I’d hate for any trainee to work there. And I hope none of my travels lead me to this establishment! The room I slept in was satisfactory. The location of the ‘hotel’ is pleasant.
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Date of stay: April 2024
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
cliff_taylor wrote a review Jan 2020
Stafford, United Kingdom
3.0 of 5 bubbles
The middle rating is all about the number of issues we had, nice room/lobby/bar area. At check in the key card machine didn't work so we had to be escorted to our rooms and security open it for use, cards were ready after 24 hours of being there. the staff were lovely people but I guess new to their roles, not very efficient, forgetting orders.....etc. One of 3 Proteas hotels we stayed in on this trip, this one was by far the worse of the 3. the pool was like a scruffy plunge pool, don't come here if you are planning to sit by a pool!!
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Date of stay: January 2020
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from CassandraGayapursat, General Manager at Southern Sun The Marine
Responded 24 Jan 2020
Dear Cliff Taylor, Thank you for your Valued Feedback. Please accept my sincerest apologies for the dismal experience during your recent at our hotel. All concerns raised have been addressed with my Team and the necessary service training has been undertaken to ensure that every situation is managed to exceed our GUEST expectation. Thank you for affording us the opportunity to correct our mistakes through your valued review.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
fernweh1402 wrote a review Mar 2023
Dubai, United Arab Emirates
2.0 of 5 bubbles
The rooms were small, had very old furnishing. The breakfast menu was decent. They had local adventure tours being arranged from hotel. The rooms had a damp smell. We chose the family apartments by south sun marine due to its proximity to addi national park
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from Restless Traveller
King George, Virginia289 contributions89 helpful votes
Call the hotel and they will send a car for you at the airport.
Ellysmama asked a question Jun 2016
Houston, Texas25 contributions5 helpful votes
Does the hotel have a self service laundry?
Answer from Cassandra
Port Elizabeth, South Africa
Good day to you We do not have a self service laundry, we do however offer a GUEST laundry service through an outsourced company. Should you hand in your laundry before 9am you will get the laundry back on the same day around 5pm. Kind regards Jennifer Reichgelt
Answer from Andre D
Cape Town Central, South Africa105 contributions48 helpful votes
There is a very nice restaurant next to the hotel called "De Kelder".
Derby4 asked a question Jan 2016
Derby, United Kingdom29 contributions30 helpful votes
Do you provide towels for the pool ?
Answer from Cassandra
Port Elizabeth, South Africa
Good day Derby4 thank you for your enquiry and my apologies for only getting back to you now. We do have towels for the pool available at reception. Should you need any additional information please do not hesitate to contact us . Kind regards, Jennifer Reicghelt Rooms Division Manager
temiville asked a question Oct 2015
Lagos, Nigeria74 contributions44 helpful votes
Hi, i intend visiting with my nine month old. Do you have any form of child care services?
Answer from Cassandra
Port Elizabeth, South Africa
Good day to you Thank you for your enquiry. We have babysitting services available. The service can be arranged through our Executive Housekeeper whom will be happy to assist you in making the necessary arrangements. Feel free to contact Chantelle on 041-5832101. It is advisable to make these arrangements in advance. Should you require any additional information do not hesitate to contact us. Kind regards Jennifer Reichgelt Rooms Division Manager
Kathleen P wrote a tip Jan 2025
London, United Kingdom4 contributions1 helpful vote
5.0 of 5 bubbles
"Great beaches and restaurants must visit Casino lovely beach front hotel, very safe and lots of parking"
Read full review
Voyager26 wrote a tip Dec 2023
Johannesburg, South Africa189 contributions108 helpful votes
2.0 of 5 bubbles
"Do not book here, rather choose the Garden Court"
Read full review
Moe Haff wrote a tip Sept 2023
South Africa80 contributions29 helpful votes
5.0 of 5 bubbles
"Sea facing rooms amazing view. Swimming pool is a splash pool only."
Read full review
vimnaidoo54@gmail.com wrote a tip Dec 2021
Durban, South Africa46 contributions43 helpful votes
5.0 of 5 bubbles
"Marine has everything in perfect order and control"
Read full review
ErnRam wrote a tip Mar 2021
Cape Town Central, South Africa148 contributions92 helpful votes
5.0 of 5 bubbles
"Suite 333 if available"
Read full review
Not the right property for you?
There are more places to choose from in the Summerstrand area.
PRICE RANGE
R 1,673 - R 2,372 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
protea hotel port elizabeth
FORMERLY KNOWN AS
Protea Hotel Port Elizabeth Marine
LOCATION
South AfricaEastern CapePort ElizabethSummerstrand
NUMBER OF ROOMS
114
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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SOUTHERN SUN THE MARINE - UPDATED 2025 Hotel Reviews & Price Comparison (Summerstrand, South Africa)

Frequently Asked Questions about Southern Sun The Marine
Which popular attractions are close to Southern Sun The Marine?
Nearby attractions include The Boardwalk Casino & Entertainment World (0.9 km), Boardwalk Mall Shopping Centre Gqeberha (0.7 km), and Nu Metro Boardwalk (0.7 km).
What are some of the property amenities at Southern Sun The Marine?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Southern Sun The Marine?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Southern Sun The Marine?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Southern Sun The Marine?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Southern Sun The Marine?
Conveniently located restaurants include Charlies Pizza & Pasta Summerstrand, Ginger The Restaurant, and Something Good Roadhouse.
Are there opportunities to exercise at Southern Sun The Marine?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Southern Sun The Marine located near the city centre?
Yes, it is 0.3 km away from the centre of Summerstrand.
Are any cleaning services offered at Southern Sun The Marine?
Yes, dry cleaning and laundry service are offered to guests.
Does Southern Sun The Marine offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Southern Sun The Marine?
The staff speaks multiple languages, including English, Afrikaans, and Xhosa.
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