Isango Gate Boutique Hotel and Spa
23 Bournemouth Street, Summerstrand, Port Elizabeth 6001 South Africa
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About
#2 of 13 hotels in Summerstrand
Location
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Value
Isango boutique hotel and Spa is the only Tourism authority 5 star Boutique hotel and spa in Summerstrand. We have the top rated spa in Port Elizabeth where our highly trained therapists are on hand to pamper you and give you the best spa treatments you could ever wish for. Our 5 star all suite hotel offers individual personal attention We have an award winning chef on site to tailor make any meals you wish. we have state of the art conference facilities as well as a private boardroom.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Babysitting
Airport transportation
Business Centre with Internet Access
Wifi
Hot bath
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
Spa
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
Modern
Location
Full view
47Car recommended
Grade: 47 out of 100
14Restaurantswithin 1 km
2Attractionswithin 1 km
Contact
23 Bournemouth Street, Summerstrand, Port Elizabeth 6001 South Africa
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383Reviews2Q+A17Room tips
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Friendly staff, good breakfast, good deco, amenities provided as per advert. Crispy white bed linen. Safe parking space. A little furniture update will do. Carpets on the stairs need replacement but not that bad. Generally a good BnB.
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Review collected in partnership with this hotel
Date of stay: April 2022Trip type: Travelled on business
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Helpful
They have the best packages ever. I HIGHLY RECOMMEND THEM!! We had a blast .Thanks for the service. The food was great. Oh the Jacuzzi was theeee best . We are surely coming back!! The area is so peaceful!!
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Review collected in partnership with this hotel
Date of stay: February 2022
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+1
We had 3 rooms. The rooms smell bad. Room 1 STANK so badly I asked to be moved. The carpets are filthy The towels have holes in them. The two glasses at the bathroom sink still had toothpaste stains in them from previous guests. I wiped down the white leather headboard and the white cloth ended up brown. The dustbin had empty bottles in it from previous guests - REALLY - in the time of COVID? The swimming pool is a health hazard. I have photos to prove all this. Just after midnight, very loud music started up in the room next door. Loud music, door slamming and shouting went on for 2 hours despite numerous complaints to security and phone calls to the manager. The noise didn't stop most of the night. Another older couple left the hotel after shouting at the offenders. Loud knocking on my door at 5am woke up my 3 year old. Another phone call to the manager was done at 5.30am. Having traveled the world, including most of Africa, staying in some really dodgy places, this hotel easily competes for WORST hotel in the world. We checked out at 6.30am - wish I'd never stayed. To his credit, the manager gave me my money back.…
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Date of stay: September 2021
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Response from Walter Mazano, General Manager at Isango Gate Boutique Hotel and Spa
Responded 25 Oct 2021
Dear Diane, Thank you very much for completing our guest questionnaire. Please allow me this opportunity to apologize for the poor service you received. Your willingness to share your thoughts is much appreciated .Regrettably we did not live up to your expectations for this we are truly sorry. The Isango Gate Hotel is committed to providing our guests with the highest quality service at all times. We have put corrective measures in place so that this will never happen again. Once again I would like to thank you very much for your review, we look forward to hosting you again soon.
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+1
I spoiled my mom to a hot-stone massage at the Isango Gate Boutique Hotel Spa for her 60th birthday. The process was enjoyable from start to finish with easy booking and professional service. The aromatic full body massage with hot-stones was a journey of relaxation from head to toe. Great way to spoil someone special!
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Date of stay: September 2021Trip type: Travelled with family
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Response from Walter Mazano, General Manager at Isango Gate Boutique Hotel and Spa
Responded 25 Oct 2021
Dear Mikaela, Thanks for the valued feedback and we trust you will visit again soon.
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Beautiful place, hidden in plain sight. Very accommodating to kids. The food was amazing with great assistance from the reception to the bar. Overall service was excellent, definitely booking with Isango again in the future.
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Review collected in partnership with this hotel
Date of stay: September 2021
Value
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Sleep Quality
Helpful
Response from Walter Mazano, General Manager at Isango Gate Boutique Hotel and Spa
Responded 25 Oct 2021
Good day, Thanks for the valued feedback. We trust you will visit again soon.
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Very neat rooms close to amenities. It is a quiet place offering sea view which is such a good scenery. I really enjoyed facilitating at the Isango Gate where staff is always willing to assist and even go an extra mile to satisfy the guests.
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Date of stay: March 2021Trip type: Travelled on business
Location
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Sleep Quality
Room Tip: Rooms are sea facing offering a magnificent scenery
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Response from Walter Mazano, General Manager at Isango Gate Boutique Hotel and Spa
Responded 24 Oct 2021
Dear Nosisa, Thanks for the valued feedback and we trust you will visit again soon.
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an excellent stay, close to the beach, clean and bed was comfortable. Had a great brekkie , which was included in the price. As they where running a special , the room was SUPER cheap, so I was very happy. will definitely come back.
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Review collected in partnership with this hotel
Date of stay: April 2021Trip type: Travelled on business
Value
Rooms
Location
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Service
Sleep Quality
Helpful
Response from Walter Mazano, General Manager at Isango Gate Boutique Hotel and Spa
Responded 24 Oct 2021
Good day, Thanks for the valued feedback. My team and I appreciate your comments as it assist us in improving our standards all the time. We look forward to seeing you back here soon.
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Our stay at Isango Gate Hotel was lovely, except for a few minor things that the hotel can improve on, such as the carpet in our room had stains all over (everything else in the room was clean). Secondly there were no gowns or slippers has advertised on the website I did the booking from, lastly the dinner menu did not have a lot of variety to order from as a result we opted to eat out. Breakfast was alright. The best thing I enjoyed was the sleep quality. It was EXCELLENT!!!!
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Walter Mazano, General Manager at Isango Gate Boutique Hotel and Spa
Responded 24 Oct 2021
Good day, Thank you for choosing to stay with us.I am glad you enjoyed your stay and I must apologize for the glitch or two experienced during your stay. we look forward to seeing you back here soon.
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Our stay at Isango Gate was great, the room and premises were exactly what we saw online and provided the much needed relaxation. We especially enjoyed our spar treatment as it was our first time doing that, the therapists made us feel relaxed and comfortable. If you dont feel like dining at their dining area you will enjoy dining at your private balcony like we did, we enjoyed our dinner while enjoying the evening's view. Thank you to all stuff members for keeping a well oiled facility.
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Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Walter Mazano, General Manager at Isango Gate Boutique Hotel and Spa
Responded 24 Oct 2021
Dear Luyolo, Thanks so much for choosing to stay with us whilst visiting our beautiful city. I am glad you enjoyed you stay. I hope to see you back soon.
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This is grate value for money, close to the beach, neat, secure, cosy. Bathroom is spacious, beds comfortable. Only downside is the food isn't particularly great, had breakfast and dinner there and was not impressed by the quality. However there's plenty of places near by to go hv a meal.
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Date of stay: November 2020Trip type: Travelled with friends
Helpful
Response from Walter Mazano, General Manager at Isango Gate Boutique Hotel and Spa
Responded 08 Dec 2020
Dear Tadiwa, Thanks for the great feedback. We look forward to seeing you again here soon. warm regards,
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PRICE RANGE
US$96 - US$170 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaEastern CapePort ElizabethSummerstrand
NUMBER OF ROOMS
10
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Claim Your Listing Frequently Asked Questions about Isango Gate Boutique Hotel and Spa
Which popular attractions are close to Isango Gate Boutique Hotel and Spa?
Nearby attractions include Boardwalk Summerstrand (0.4 km) and Piet Retief Monument (0.6 km).
What are some of the property amenities at Isango Gate Boutique Hotel and Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Isango Gate Boutique Hotel and Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Isango Gate Boutique Hotel and Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Isango Gate Boutique Hotel and Spa?
Yes, free parking is available to guests.
What are some restaurants close to Isango Gate Boutique Hotel and Spa?
Conveniently located restaurants include Charlies Pizza & Pasta Summerstrand, Something Good Roadhouse, and The Verandah Restaurant.
Are there opportunities to exercise at Isango Gate Boutique Hotel and Spa?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Isango Gate Boutique Hotel and Spa have an airport shuttle?
Yes, Isango Gate Boutique Hotel and Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Isango Gate Boutique Hotel and Spa have airport transportation?
Yes, Isango Gate Boutique Hotel and Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Isango Gate Boutique Hotel and Spa located near the city centre?
Yes, it is 0.5 km away from the centre of Summerstrand.
Are any cleaning services offered at Isango Gate Boutique Hotel and Spa?
Yes, dry cleaning and laundry service are offered to guests.