Isango Boutique Hotel and Spa is situated in Summerstrand, close to the Beach. We have the top-rated spa in Port Elizabeth where our highly trained therapists are on hand to pamper you and give you the best spa treatments you could ever wish for. Enjoy our hotel suites, your private event, our Sunday buffet luncheon (every first Sunday of the month) or a cocktail next to the pool every Friday at our sundown social evenings
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to TGCSA - Tourism Grading Council of South Africa.
HOTEL STYLE
Modern
Trendy
Location
23 Bournemouth Street, Summerstrand, Port Elizabeth 6001 South Africa
Isango Gate Boutique Hotel And Spa
404 reviews
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
I recently stayed at Isango for a business trip. The location is, for the most part, good. It is set back a few blocks from the beach but some of the rooms have ocean views. It is also walking distance to some shops and restaurants (but I would Uber at night rather than walk). On the negative side, it is right next to a student dorm. I was there on a Wednesday night and one of the students turned their music up really loud at 10pm. it didn't last for long but I could see this being an issue on a weekend night. The place is very good value for the money. It must have been really something when it was first opened but could use a little updating now. That said, the staff are very friendly and helpful. There is a small gym with a few pieces of equipment (treadmill, elliptical, bike, etc.) and a pool for hot summer days. My room was huge with really high ceilings and a big, comfortable bed. The bathroom was filled with toiletries and had a huge tub in a addition to a shower. There was a nice balcony but the lock wasn't working properly so I couldn't go out (I'm sure the reception staff would have helped me if I had asked). The other issue is that the lock on the door of the room was challenging to lock and unlock - it was hard to get it to "catch". The breakfast the next day really nicely prepared - eggs and other breakfast items made to order. In short, this is an affordable place to stay. If they renovate the place, they could charge even more for the rooms.
Read more
Date of stay: June 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Walter and the staff was amazing. They were very accommodating and offered extras that saved us money. They even gave us an extra room because we had spent so much money. The chef was also great as the food was delicious!
Read more
Review collected in partnership with this hotel
Date of stay: July 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Walter Mazano, General Manager at Isango Gate Boutique Hotel And Spa
Responded 25 Aug 2020
Dear Aaron, Thanks very much for choosing to stay with us. We look forward to hosting you again soon. Kind Regards
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Unique hotel off the main road small enough for personal care. Rooms and hotel has been tastefully decorated. Meals available which removes the need to leave the hotel, staff very attentive and friendly. The only drawback is the student accommodation across the road if your room is sea facing.
Read more
Date of stay: February 2020
Value
Service
Sleep Quality
Trip type: Travelled on business
Room Tip:Â Sea facing rooms are louder due to student accommodation across the road
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Walter Mazano, General Manager at Isango Gate Boutique Hotel And Spa
Responded 22 Jul 2020
Dear Pop In Buz Trip, Thank you very much for choosing to stay with us whilst visiting our friendly city. I am glad you enjoyed your stay. I hope to see you back here soon again. Kind regards
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked a spa treatment (hot stone aroma therapy) for 3 and the service I received at the Spa was appalling. Upon arrival we were directed to a changing room where we put on our robes. We were informed that only two could proceed for massages and the other would enjoy a moment in the sauna while they wait. Only to find that the sauna wasn't working and the therapist had said she'd return shortly to fix it and only came back after her session leaving my sister aimlessly waiting for 30 min.When we arrived at the Sauna to check on her the manager, Vuvu, after finding out the sauna wasn't working turned around and said "Too bad" and walked away.My mother and I had to sit at the SPA's small RECEPTION area in our robes whilst we waited for my sister to finish her massage. To say it was terrible would be an understatement.It certainly ruined a moment that was meant to celebrate my mother for being in remission. I am yet to receive the Sauna vouchers we were meant to receive. I absolutely love the hotel but I definitely wouldn't recommend their spa as my experience was everything but relaxing and peaceful.I actually feel horrible for taking people there and subjecting them to such horrid treatment.
Read more
Date of stay: July 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Walter Mazano, General Manager at Isango Gate Boutique Hotel And Spa
Responded 25 Aug 2020
Dear Siwaafro, I trust that you are well.Thank you very much for your review. Please allow me this opportunity to apologize for the poor service you received. Your willingness to share your thoughts is much appreciated. The Isango Gate Hotel is committed to providing our guests with the highest quality service at all times.I have put corrective measures in place so that this will not happen again. I would like to offer you a complimentary couples bliss treatment for you and your loved one at your convenience. Once again i would like to thank you very much for choosing us,we look forward to hosting you again in future.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our stay at Isango Gate was great, the room and premises were exactly what we saw online and provided the much needed relaxation. We especially enjoyed our spar treatment as it was our first time doing that, the therapists made us feel relaxed and comfortable. If you dont feel like dining at their dining area you will enjoy dining at your private balcony like we did, we enjoyed our dinner while enjoying the evening's view. Thank you to all stuff members for keeping a well oiled facility.
Read more
Review collected in partnership with this hotel
Date of stay: February 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Walter Mazano, General Manager at Isango Gate Boutique Hotel And Spa
Responded 24 Oct 2021
Dear Luyolo, Thanks so much for choosing to stay with us whilst visiting our beautiful city. I am glad you enjoyed you stay. I hope to see you back soon.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very neat rooms close to amenities. It is a quiet place offering sea view which is such a good scenery. I really enjoyed facilitating at the Isango Gate where staff is always willing to assist and even go an extra mile to satisfy the guests.
Read more
Date of stay: March 2021
Location
Service
Sleep Quality
Trip type: Travelled on business
Room Tip:Â Rooms are sea facing offering a magnificent scenery
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Walter Mazano, General Manager at Isango Gate Boutique Hotel And Spa
Responded 24 Oct 2021
Dear Nosisa, Thanks for the valued feedback and we trust you will visit again soon.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What a wonderful experience, from being welcomed warmly at reception and taken through to your room only to realise it was recently renovated to dining next to a gaslit fire (which was a welcome respite from the winds and spring tide spray). The rooms look lovely (not that they didn't before). Black-out curtains, with a lovely patio seating where you can enjoy the sea breeze and a sundowner. The bed is very comfortable and care is taken throughout to ensure you get a 5* feeling. The dining experiences were amazing, and having a set menu ensures you get top quality at every sitting. Breakfast is sumptuous and very filling - try the omelette, you won't find fault. Dinner was another meal to look forward to, and I can testify to their ribs being the best I've ever had. There is a calm ambience about the hotel, and if you need more Zen, pay the spa a visit. The beach is a short walk from the Hotel and there is a shopping mall close by. Overall, it was one of my best experiences in a South African Boutique Hotel and Spa. I look forward to my next trip to PE and staying at the Isango Gate Boutique Hotel and Spa ~ Belinda
Read more
Review collected in partnership with this hotel
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I spoiled my mom to a hot-stone massage at the Isango Gate Boutique Hotel Spa for her 60th birthday. The process was enjoyable from start to finish with easy booking and professional service. The aromatic full body massage with hot-stones was a journey of relaxation from head to toe. Great way to spoil someone special!
Read more
Date of stay: September 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Walter Mazano, General Manager at Isango Gate Boutique Hotel And Spa
Responded 25 Oct 2021
Dear Mikaela, Thanks for the valued feedback and we trust you will visit again soon.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel needs an small upgrade. The carpets needs a good clean and some fresh new towels will be welcome. The breakfast was amazing! I would also suggest screening the guests daily especially if they're staying more than one night.
Read more
Review collected in partnership with this hotel
Date of stay: September 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Walter Mazano, General Manager at Isango Gate Boutique Hotel And Spa
Responded 08 Dec 2020
Dear Acilli Thanks for choosing to stay with us.I appreciate your comments as it assist us in improving our standards all the time. We look forward to seeing you again soon. Warm regards,
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The service was great. Extra effort was put in to ensure that our stay was effortless. The food was excellent! Well equipped rooms. I would recommend to maybe add a coffee station to the conference room so that anyone can grab a coffee at anytime. Otherwise, all was perfect and will come again.
Read more
Review collected in partnership with this hotel
Date of stay: February 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kenton-on-Sea, South Africa1 contribution2 helpful votes
Good day,
Thank you very much for your most valued enquiry,we greatly appreciate it.Yes we have availalbility on the 7th of November 2016.Our Double and Twin room rate is R1950.00 per room/per night including full breakfast.Kindly forward me your contact details so that we can make a booking for you.
Kenton-on-Sea, South Africa1 contribution2 helpful votes
Good day,
It is just a basic gym with simple equipments such as machine compilation with a bench press for shoulder, arm, hamstrings & legs. There is also basic dumbbell weights and stretch mats,a stationary bicycle and treadmill.
Thank you
There are more places to choose from in the Summerstrand area.
PRICE RANGE
RÂ 1,768 - RÂ 2,321 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaEastern CapePort ElizabethSummerstrand
NUMBER OF ROOMS
10
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Are there any historical sites close to Isango Gate Boutique Hotel And Spa?
Many travellers enjoy visiting Prince Alfred's Guard Memorial (7.3 km), Old Post Office Building (5.2 km), and The Prince Alfred's Guard Drill Hall (5.5 km).
