I live in the USA, on the 27/02 /2021, my brother and his wife went there for a weekend, I surprised them with reservation at their restaurant with help from JANINE BEUKES and her assistant BUYI. I just want to let the manager know that he/she has professional staff; the ladies at the front desk are amazing. My family enjoyed their stay.
This was a first at the Radisson in PE. I wanted somewhere with an unobstructed view of the beach (that was very easily achieved). Basic things were really disappointing, however. I had asked/ required a checkin earlier than 3 pm...and this was not ready when I arrived 30 minutes before; the room I was sent to had a maintenance team checking plug and plumbing when I arrived; 2 lifts with 2 people at a time...for a 17-story building. I appreciate the excellent adherence to COVID restrictions...but that is something that needs review.
Currently staying at the hotel and will be there for two more nights. Room is comfortable. View os also good. Following are the negatives: 1. Limited facilities for work out in the gymnasium. Needs more machines and equipment. 2. After ordering the food , it takes a lot of time for the food to arrive, either galley staff is short manned or there is some other issue. For dinner service today, it took them 1 hr 10 min to serve soup. Even aftet that , the soup was neither fresh not upto the mark. As I write I am still awaiting my main course. I will skip the desert tonight. I have lot my apetite.
Didn’t enjoy my stay. The only advantage about this hotel is the location, the food and the staff. The water was dirty and cold. So I had to brush my teeth and take a shower with dirty, cold water. It was a terrible experience.
The room was clean and beds comfortable, however we had to wait 10 minutes for the lift since only one was working. Room service is non existent. I phoned twice and still had no return call by book out time. They also lock doors by 10 pm and curfew is only 11. Nothing special done for Valentine's either
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