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All reviewsnew havenwafflesdollar storeroom was cleanincluded sausagefront deskuber ridepattiespeanut butterwaffle machinegreat value for the pricetj maxan overnight staychoice hotelsrhode islandfirst flooroutdoor pool
I always stay here when I'm travelling for work cause it's minutes from Yale/New Haven and the hotels downtown are way to pricey for my needs. Hotel has a great staff and an even better hot breakfast selection. Pretty nice looking pool too though I've...More
Ok place for a night. Rooms kind of claustrophobic with the typical motel cleaning fluid odor. Reasonably close to New Haven but otherwise unattractive neighborhood. If you are stuck for a place in New Haven or want to be nearby in a less pricey place...More
Response from Nishal_QI, Manager at Quality Inn East HavenResponded 4 days ago
Thank you for staying with us. We were scratching our heads wondering that our more than spacious hotel rooms made you feel claustrophobic. We were also taken aback by your comment concerning the neighborhood which is known for its great Italian and Latin cuisine restaurants....More
This facility was horrible, there were no non smoking rooms available. The room reeked of smoke, there were people all around outside smoking leaving their cigarette butts and food wrappers on the ground. The room was prepaid and I showed them my confirmation number they...More
Thank Thomas T
Response from Nishal_QI, Manager at Quality Inn East HavenResponded 1 week ago
We are very sorry that your stay with us did not meet your expectations. We must've been sold out that night that we couldn't offer you a non-smoking room. Just want to make you aware that some of the 3rd party bookings, especially...More
Checked into our non-smoking room and it smelled like an ashtray. Told the front desk but there weren't any other rooms available so we spent as little time in the room as possible. Breakfast was included and seemed decent enough - we were running late...More
1 Thank Dawn P
Response from Nishal_QI, Manager at Quality Inn East HavenResponded 4 weeks ago
It is very disappointing to hear when the non-smoking rooms smell like smoke. Despite of having a very strict non-smoking policy in place, some guests end up smoking in the room and that ruins the hotel image and our future guests stay. I...More
There is absolutely nothing good to say about this hotel. I booked somewhat late and ended up with a smoking room. Being a non-smoker, I was not happy but understood that it was my own fault. This hotel is located directly adjacent to I-95 so...More
Response from Nishal_QI, Manager at Quality Inn East HavenResponded 18 May 2018
Dear NikkiD64 - We are sorry to hear that your stay did not meet your expectations. We must have been very busy that night and only had smoking rooms available. Next time, try to book your stay ahead of time in order to book a...More
Response from Nishal_QI | Property representative |
The theatre is about 4 miles away from our hotel. We do not have shuttle service but we can arrange a taxi for you.
Thank you and have a great day.
Quality Inn East Haven