Hampton Inn & Suites Hartford/East Hartford
Hampton Inn & Suites Hartford/East Hartford
351 Pitkin St, East Hartford, CT 06108
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Dining (10)
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Avg. R 3,567 /night, 12/11 - 12/12
R 3,567
per night
R 2,738
per night
R 1,908
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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4.5
#1 of 5 hotels in East HartfordLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
With more than 2,380 Hampton by Hilton™ hotels around the globe, it's easy for travelers to find us. And once they've found Hampton, they prefer to stay with us. Why? Our guests tell us they choose Hampton because of the tremendous value we offer; because they know what they'll get at Hampton with every stay, at every location; and because Hampton makes them feel appreciated. Making our guests happy makes us happy. Guaranteed™.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Paid private parking on-site
Parking
Wifi
Pool / beach towels
Indoor pool
Breakfast available
Breakfast buffet
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, Spanish
Location
351 Pitkin St, East Hartford, CT 06108
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 59 out of 100
59
33 Restaurants
within 1 kilometer
1,033Reviews12Q+A77Room tips
Reviews
Traveller rating
- 608
- 294
- 80
- 25
- 26
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Detailed Reviews
Hotel's Favourite
Everything from the parking, water and snack upon arrival and they staff was excellent ! The room was clean, tidy and spacious!
The free breakfast and coffee was hot and tasty!
Good choice and value to stay here !
The free breakfast and coffee was hot and tasty!
Good choice and value to stay here !
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Review collected in partnership with Hampton
Date of stay: March 2023Trip type: Travelled on business
Value
Rooms
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mercy Breitenbach, General Manager at Hampton Inn & Suites Hartford/East Hartford
Responded 04 Apr 2023
Dear Recent Guest, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with. Happy Traveling!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have utilized this hotel for the past four years while visiting our daughter at Trinity College (at least 10 stays and probably 20+ room nights). We have always found the rates to be very reasonable, the front desk staff to be extremely friendly and helpful and the location to be convenient and safe. Even when we stayed during events like Weddings and/or sporting events, we never had noise issues or any other complaints. The owners and staff clearly take a personal pride in delivering a special experience each time we have visited. Pre-Covid, the buffet breakfast offered cereals, waffles, fruit, protein and potato, juices, bagels and muffins. During Covid, they have switched to a to-go box that is the best I experienced among similar hotels. It contained 2 hard boiled eggs, yogurt, a bagel and an apple. You can also ask for an orange, juice, coffee or hot water to make hot chocolate.
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Date of stay: May 2021
Value
Rooms
Service
Room Tip: When the buffet opens again, to avoid crowds, arrive early 7:00am or earlier.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mercy Breitenbach, General Manager at Hampton Inn & Suites Hartford/East Hartford
Responded 31 May 2021
Dear Don D I am delighted to hear that we have been part of so many journeys that you've taken. I hope that you will stay with us several times more on your next trips. Our staff are always ready to welcome you. Thank you for your loyalty and trust.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I was pleasantly surprised at this hotel and had a wonderful experience staying there for a 5 day, 4 night stay. The location is very near downtown, and I saw several people walking over the bridge into downtown. The hotel staff said it is about a 15 minute walk. Public transportation is also nearby.
I had a King Studio and it was great! It was a very large room with a a very comfortable king bed, sleep sofa, small kitchenette area with a long counter with sink, mini fridge, microwave and coffee maker. I did not use the coffee maker in the room as there was free breakfast every morning and a 24/7 coffee station in the lobby with coffee, tea, hot chocolate and hot water. The bathroom was huge with a very large shower. The tv looked to be about a 47-50 inch and swiveled so you could watch it in bed or on the sofa. The room was also very clean and kept so with daily cleaning. For the money, it was one of the best rooms I have stayed in awhile. It was a better room than much more expensive hotels I have stayed in. You really get your bang for the buck!
The staff were very professional and friendly. They also gave helpful tips for the area. I was there for a conference any many attendees were staying in the hotel. I never saw the staff get upset over any issue. We even had little goodie bags with light snacks prepared for us one morning that we could take to the convention center for our long day of business meetings.
I would not hesitate to stay there again if in Hartford.
I had a King Studio and it was great! It was a very large room with a a very comfortable king bed, sleep sofa, small kitchenette area with a long counter with sink, mini fridge, microwave and coffee maker. I did not use the coffee maker in the room as there was free breakfast every morning and a 24/7 coffee station in the lobby with coffee, tea, hot chocolate and hot water. The bathroom was huge with a very large shower. The tv looked to be about a 47-50 inch and swiveled so you could watch it in bed or on the sofa. The room was also very clean and kept so with daily cleaning. For the money, it was one of the best rooms I have stayed in awhile. It was a better room than much more expensive hotels I have stayed in. You really get your bang for the buck!
The staff were very professional and friendly. They also gave helpful tips for the area. I was there for a conference any many attendees were staying in the hotel. I never saw the staff get upset over any issue. We even had little goodie bags with light snacks prepared for us one morning that we could take to the convention center for our long day of business meetings.
I would not hesitate to stay there again if in Hartford.
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Review collected in partnership with Hampton
Date of stay: March 2020Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mercy B, General Manager at Hampton Inn & Suites Hartford/East Hartford
Responded 11 Mar 2020
Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Helped plan a wedding in West Hartford and after interviewing many hotel event planners for rooms for guests settled on this hotel. Morena and every single staff member could not have been more helpful. Solved many of our problems and made excellent suggestions that did not end up costing us anything extra. Rooms, particularly the suites, are very large and for the money could not be beat -- plus free parking which is difficult to find in Hartford. Absolutely great place to stay and very affordable.
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Date of stay: December 2019
Value
Location
Service
Room Tip: Spend the extra money for a suite.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mercy B, General Manager at Hampton Inn & Suites Hartford/East Hartford
Responded 06 Jan 2020
Dear Traveler Inspire631276. I am so delighted that you chose to celebrate such a special occasion with us. I am glad to hear that our hotel and our staff were instrumental in making your wedding celebration memorable. We hope to have you back in the near future and take part in more of your life's celebrations and milestones.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was a horrible experience for a Diamond Member.
The hotel room itself had horribly stained and outdated furniture. My husband wasn’t even acknowledged as a “Diamond Member”. When he asked about the water he was told “oh it’s there if you want it”. There were only 2 towels/handtowels/wash cloths in the room which had 2 beds (to accommodate 4 people). Why?
And the thing that ruined the entire night for me was the mold on the ceiling in the bathroom. This is absolutely UNACCEPTABLE. I had my toddler son with us.
Had we not needed to be near UHart to drop our daughter off we would have never stayed here.
Oh and upon our departure the front desk agent didn’t even lift her head to acknowledge or greet us. Smh. Poor customer service.
The hotel room itself had horribly stained and outdated furniture. My husband wasn’t even acknowledged as a “Diamond Member”. When he asked about the water he was told “oh it’s there if you want it”. There were only 2 towels/handtowels/wash cloths in the room which had 2 beds (to accommodate 4 people). Why?
And the thing that ruined the entire night for me was the mold on the ceiling in the bathroom. This is absolutely UNACCEPTABLE. I had my toddler son with us.
Had we not needed to be near UHart to drop our daughter off we would have never stayed here.
Oh and upon our departure the front desk agent didn’t even lift her head to acknowledge or greet us. Smh. Poor customer service.
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mercy Breitenbach, General Manager at Hampton Inn & Suites Hartford/East Hartford
Responded 16 Apr 2021
LadyToni79, We am very disappointed to hear that you found our service to be below your standards. We would like to know more. Please email or AGM at charlotte.burkethompson@hilton.com with a phone number or email address so our we can discuss your issues personally.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First of all, I got to the hotel early and I knew the room was it gonna be ready they took my bags we’re very friendly and efficient. They told me my room was secured not to worry, and when I come back, they would have my things. I returned later that evening I think after nine I got my clothes and went up to my room..
The room was not only clean clean to touch, but also to any smells as everything was completely new in this hotel. The shower was a big walk in and you had the three bottles attached right to the wall, shampoo, conditioner, and body lotion. They had all the Maddys you could ask for a comfortable bed and even access to plenty of towels in the bathroom.
The reason for giving a four-star I travel a lot, and I expect the Internet to be able to stream. Well there Internet was below, standers most of the time. In fact, I was up past 2 AM waiting for her to get better finally gave up and just went to sleep. I got up the next morning at about eight and did my two streams. If you’re traveling for business, you should be given Internet that support streaming I feel they should all be built in the room price and not charged extra, which I didn’t wanna pay.
The next morning, I went to breakfast, and it was a hot not just your typical cereals and juice mini muffins. I made myself a Waffle that you pour they even have a feature every day which was she’s an egg taco that was not my thing so I stayed away from that. Another thing I liked is that they didn’t try to give you lukewarm water for tea. You actually took it right from the boiling unit thus a nice hot cup of tea. Myself being a decaf tea drinker always look for that and they did have decaf, so I was happy about that.
All in all, this was a great hotel just barring the issue with the Wi-Fi. I did tell them at the front desk, but there was not too much they could do and I really didn’t feel like calling them at one or 2 AM in the morning.
I’ll be traveling to Connecticut in the future and I know I definitely will use this hotel .
The room was not only clean clean to touch, but also to any smells as everything was completely new in this hotel. The shower was a big walk in and you had the three bottles attached right to the wall, shampoo, conditioner, and body lotion. They had all the Maddys you could ask for a comfortable bed and even access to plenty of towels in the bathroom.
The reason for giving a four-star I travel a lot, and I expect the Internet to be able to stream. Well there Internet was below, standers most of the time. In fact, I was up past 2 AM waiting for her to get better finally gave up and just went to sleep. I got up the next morning at about eight and did my two streams. If you’re traveling for business, you should be given Internet that support streaming I feel they should all be built in the room price and not charged extra, which I didn’t wanna pay.
The next morning, I went to breakfast, and it was a hot not just your typical cereals and juice mini muffins. I made myself a Waffle that you pour they even have a feature every day which was she’s an egg taco that was not my thing so I stayed away from that. Another thing I liked is that they didn’t try to give you lukewarm water for tea. You actually took it right from the boiling unit thus a nice hot cup of tea. Myself being a decaf tea drinker always look for that and they did have decaf, so I was happy about that.
All in all, this was a great hotel just barring the issue with the Wi-Fi. I did tell them at the front desk, but there was not too much they could do and I really didn’t feel like calling them at one or 2 AM in the morning.
I’ll be traveling to Connecticut in the future and I know I definitely will use this hotel .
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Date of stay: March 2023Trip type: Travelled on business
Room Tip: This hotel is always busy. However, their accommodation organized and efficient staff seem to...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mercy Breitenbach, General Manager at Hampton Inn & Suites Hartford/East Hartford
Responded 04 Apr 2023
Dear Happy Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. I know how important that High Speed Internet is & we are upgrading the internet sometime this year. Thanks again for your review & take care!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Good value for the cost. Convenient location to downtown and airport. Very clean facility and friendly staff. Although no restaurant on location, provided a variety of room delivery options from nearby eatery.
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Review collected in partnership with Hampton
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mercy B, General Manager at Hampton Inn & Suites Hartford/East Hartford
Responded 23 Jan 2020
Dear Guest traceym1532020. Our locations is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property next to the heart of Hartford and a very strategic location that brings our guest just a few steps away from must-see attractions and modern-day conveniences (and restaurants).
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed here when I had to take the bar exam. I had no problems with my room or with the staff. Plenty of freebies - parking, breakfast, coffee, cookies. Also the hotel is right across the river from downtown and you're able to walk over the bridge or call a Lyft easily. Definitely recommend this hotel.
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Review collected in partnership with Hampton
Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mercy B, General Manager at Hampton Inn & Suites Hartford/East Hartford
Responded 04 Mar 2020
Thank You thecolourpink I am so glad to hear that we were able to offer you a refuge prior to your BIG EXAM. Thank you for your recommendation and we look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not sure why this hotel was rated so high by others who stayed here.
Pros
Location - convenient to highway, a bit sketchy area, I did notice a security company patrolling the parking lot.
Water pressure
Decent towels
Cons
Loud in halls/lack of sleep
Carpet needs to be cleaned throughout hotel
Uncomfortable beds
Mold growing in shower
Chairs and pillows in dining area need to be cleaned
Furniture in room needs some tlc
Pros
Location - convenient to highway, a bit sketchy area, I did notice a security company patrolling the parking lot.
Water pressure
Decent towels
Cons
Loud in halls/lack of sleep
Carpet needs to be cleaned throughout hotel
Uncomfortable beds
Mold growing in shower
Chairs and pillows in dining area need to be cleaned
Furniture in room needs some tlc
Read more
Date of stay: August 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mercy Breitenbach, General Manager at Hampton Inn & Suites Hartford/East Hartford
Responded 21 Aug 2023
Thank you for your review. I am glad to hear that overall, your experience was positive. I am disappointed to hear that some aspects of the hotel condition didn't meet your expectations. This critical feedback will be used in our improvement processes. Thank you for your honesty.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thoroughly enjoyed my stay at the Hampton Inn while in town for a tournament at the Convention Center. It was a great surprise that the Convention Center offered a shuttle bus from the hotel to the center. Very convenient. Driving was easy but seemed closer than it was because of road configurations. Still very convenient. Friendly staff! Breakfast area kept up with food and cleanliness. Rooms were great!
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Review collected in partnership with Hampton
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Mercy B, General Manager at Hampton Inn & Suites Hartford/East Hartford
Responded 23 Jan 2020
Wow! Lori D What a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No Key Access for the Elevator
We are serving breakfast daily from 6am-10am with limited seating. There is always a protein and a side, fruit waffles.
No , I'm sorry but we do not offer shuttle services at this hotel. However, we are located so close to that venue that most of our guest take the short leisurely 8-10 minute walk there.
We do not have park and fly at this property. We do not provide shuttle service to the airport. We will be willing to accommodate reasonable long term parking in most situations not exceeding one week. Contact the hotel to see if we are able to assist.
Yes, indoor pool. Close to downtown and all to visit and see in downtown Hartford.
"Make sure you have good directions to get on/off the highway. Once you know it's an easy on/off but easy to get turned around."Read full review
"There’s not too many food options in walking distance so plan ahead if you don’t have transportation."Read full review
"Need to cross a bridge to get to waterfront not too far. no idea of water temp of pool . No restaurant buts lots of deliver options "Read full review
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PRICE RANGE
R 2,051 - R 2,693 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn and suites east hartford hotel east hartford
LOCATION
United StatesConnecticutEast Hartford
NUMBER OF ROOMS
121
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Claim Your ListingHAMPTON INN & SUITES HARTFORD/EAST HARTFORD - UPDATED 2024 Hotel Reviews & Price Comparison (CT)
Frequently Asked Questions about Hampton Inn & Suites Hartford/East Hartford
Which popular attractions are close to Hampton Inn & Suites Hartford/East Hartford?
Nearby attractions include Wadsworth Atheneum Museum of Art (0.9 km), Hartford Stage (1.1 km), and Connecticut Science Center (0.6 km).
What are some of the property amenities at Hampton Inn & Suites Hartford/East Hartford?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hampton Inn & Suites Hartford/East Hartford?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hampton Inn & Suites Hartford/East Hartford?
Guests can enjoy free breakfast during their stay.
Is parking available at Hampton Inn & Suites Hartford/East Hartford?
Yes, free parking and paid private parking on-site are available to guests.
What are some restaurants close to Hampton Inn & Suites Hartford/East Hartford?
Conveniently located restaurants include Salute, The Capital Grille, and Trumbull Kitchen.
Are there opportunities to exercise at Hampton Inn & Suites Hartford/East Hartford?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Hampton Inn & Suites Hartford/East Hartford?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hampton Inn & Suites Hartford/East Hartford?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hampton Inn & Suites Hartford/East Hartford offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.