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Holiday Inn Express Montrose

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1391 S Townsend Ave, Montrose, CO 81401-5007
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (60)
Room & Suite (34)
Dining (11)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Montrose
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 9 hotels in Montrose
Location
Cleanliness
Service
Value
Travellers' Choice
[Updated: 4/03/2020] Book Direct and Save! Closely located to essential local services and amenities. The Holiday Inn Express Hotel & Suites Montrose, Colorado offers Newly Renovated Clean and comfortable Rooms and Suites. Located in the heart of Montrose offering the most complete services and amenities for the business and leisure traveler, 15 minutes from the breathtaking Black Canyon National Park, gateway to Southwest Colorado and Telluride. Seven meeting rooms for conference and banquets for up to 450 people. Free Airport shuttle. Complimentary breakfast, internet and parking. Lap Pool, business center, inside and outside hot tubs, fitness center. Our hotel is located close to Montrose Memorial Hospital.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bowling offsite
Tennis court offsite
Kids stay free
Paid public parking nearby
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Airport transportation
Shuttle bus service
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
BBQ facilities
Baggage storage
Newspaper
Non-smoking hotel
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Air conditioning
Housekeeping
Sofa
Telephone
Coffee / tea maker
Cable / satellite TV
Flatscreen TV
Walk-in shower
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Mid-range
Languages Spoken
English, Spanish
458Reviews7Q+A75Room tips
Traveller rating
  • 250
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  • 51
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  • 12
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Popular mentions
Adchsmack wrote a review 18 Jul
Houston, Texas206 contributions96 helpful votes
Stayed here 1 night based on reviews. Super clean rooms. Very quiet too. Comfortable beds. Hot breakfast being served, although they have someone serving the guests, due to Colorado COVID regulations. Kinda makes for a slow breakfast, but that’s not the hotels fault. Happy to stay somewhere with a full hot breakfast! Would stay here again!
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Date of stay: July 2021Trip type: Travelled as a couple
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Response from Betina Souza, General Manager at Holiday Inn Express Montrose
Responded 1 week ago
Dear Jackie B, Thank you for taking your time to let us know about your experience. We are happy to hear that everything was up to your standards, and would like to thank you for your patience in regards to breakfast. We are just waiting for the green light from the State of Colorado to move forward, thank you for mentioning. We hope you had a great time visiting Montrose. Thank you for your feedback and your business. Happy Travels!
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Shirley W wrote a review 06 Jul
New Kent, Virginia177 contributions77 helpful votes
The good: Our room was clean and the staff was very nice, from the front desk to the ladies serving us breakfast. The bad: While we had a hot breakfast, it was a little basic. We had to order from a short list and were handed our food. The air conditioning unit was awful! If it was on anything but high and full fan, it clicked on and off constantly through the night and it is LOUD! And last, the laundry facilities require quarters and do not take a credit card. So, we tried to get quarters at the front desk but they didn't have any (silver shortage). They sent us to the car wash next door who told us they don't give change until we get a wash. This makes sense but wondered why the staff sent us there. We eventually gathered quarters from different sources to scrape together enough for a load of laundry. All that to say, make sure you have quarters if you intend to use these facilities. I think the wash was $4 and not sure about the dryer.
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Date of stay: July 2021
Location
Service
Sleep Quality
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Response from Betina Souza, General Manager at Holiday Inn Express Montrose
Responded 3 weeks ago
Dear Shirley W, Thank you for taking your time to share your experience with us. We are serving the same complimentary breakfast we would serve in "normal" times with eggs, sausage, biscuits and gravy, oatmeal, cereal, cinnamon rolls, pastries, muffins, juices, milk, yogurt, fruit. The only difference is that we are still serving cafeteria style while we wait the State of Colorado Health Department to give us the green light to go back into buffets. ( We are looking forward to that!). We hope you enjoyed your visit to our beautiful area. Happy Travels!
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PrincipalMember wrote a review Jun 2021
EL Dorado Hills, CA122 contributions109 helpful votes
One thing going well for this location is that it is less than an hour's drive from Ouray. Personally, you get better quality for less than what you would pay in Ouray. So unless, you really want to stay in Ouray, Montrose is a great alternative. Most of the Holiday Inn express are of fairly recent vintage - their color scheme looks good, and they haven't seen the wear and tear from customers. This particular location is a bit "tired" that it lets the overall experience with the brand down. In fact, my wife now wants me to avoid booking at even the nicer-newer properties due to this experience. The AC in my room was like a rocket ship. It definitely woke me up a few times at night with its start/stops. I had issues with the front desk person - but I am going to ignore that since there is a general shortage of labor in the industry and everybody is trying to do their best. However, what was really galling is that the soap/shampoo/conditioner bottles were all completely empty. That is totally un-acceptable - that should be part of their basic checklist. I have a son with Autism and for the next two days he wouldn't shut up about the trauma of having to deal with no conditioner. [The staff did bring up shampoo/soap but my son hadn't told me about the conditioner being empty too and once he told me, I didn't want to bug the staff once more]. While I don't expect the hotel to know that empty toiletries can cause a problem, if my son hadn't found out - it would have created a problem the next morning when I would have started my shower. While I really love the IHG system for toiletries due to saving the planet with the small bottles, if they can't maintain it, go back to small bottles [ I am giving them 1* due to this issue - else I would probably give them 3*]. It is probably not this hotel's issue - might be a chain wide issue - but we stayed at Hampton inn in Longmont and Quality Inn in Estes park before coming to this location and they were both serving regular breakfast. This place was still sticking to bagged breakfast - banana was good but cereal choices was meager. And not being able to make a toast is a real downer at breakfast.
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Date of stay: June 2021
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Response from Betina Souza, General Manager at Holiday Inn Express Montrose
Responded 21 Jun 2021
Dear Principal Member, Thank you for taking your time to share your experience with us. We are very sorry for our oversight in regards to the amenity bottles, let me assure you that it doesn't "bug" us to help our guests, actually it is the most rewarding part of working in hospitality. Next time do not hesitate in making your requests and will be our pleasure to accommodate it. We were a little confused about your description of breakfast. We are serving Holiday Inn Express regular breakfast for the past 6 months - with eggs, sausage, biscuits and gravy, pancakes, yogurt, juices, cereal, pastries, bagels, fruit, cereal, cinnamon rolls and more. We are serving cafeteria style at the moment - just waiting for the State of Colorado to lift the bans in buffets. Thank you for your feedback and your business. Happy Travels!
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marcjenks wrote a review Apr 2021
Henderson, Nevada182 contributions282 helpful votes
The location is decent right by Safeway. Breakfast was not something we were expecting due to COVID but other properties in the region found fantastic ways to serve. I hoped for more here. I would definitely stay again. Overall the value was good.
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Date of stay: June 2020
Cleanliness
Service
Sleep Quality
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Response from Betina Souza, General Manager at Holiday Inn Express Montrose
Responded 22 Apr 2021
Dear Marc J, Thank you for taking you time to share your experience with us. We appreciate your business and your feedback. We are looking forward to see you again next time you visit our beautiful Montrose. Happy Travels!
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Robin G wrote a review Mar 2021
Grand Junction, Colorado288 contributions55 helpful votes
This time Hilton Express offered a very “no frills” stay. The room was mostly clean, except around toilet base. Breakfast was painful due to Covid and there might be some solutions to that - or breakfast may go back to some semblance of normal. We were able to bring in our 2 dogs so we were satisfied with our accommodations.
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Date of stay: March 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from Betina Souza, General Manager at Holiday Inn Express Montrose
Responded 16 Mar 2021
Dear 144robing, Thank you for taking your time to write us review. We are very happy to hear that you were satisfied with our accommodations and hope to see toy again next time you visit our beautiful Montrose. thank you for your feedback and your business. Happy Travels!
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PRICE RANGE
US$107 - US$158 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express montrose - townsend hotel montrose, holiday inn montrose, montrose holiday inn
LOCATION
United StatesColoradoMontrose
NUMBER OF ROOMS
122
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Frequently Asked Questions about Holiday Inn Express Montrose
Which popular attractions are close to Holiday Inn Express Montrose?
Nearby attractions include Montrose Botanic Gardens (1.2 km), Magic Circle Players (0.2 km), and Montrose Aquatics Center (0.8 km).
What are some of the property amenities at Holiday Inn Express Montrose?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express Montrose?
Top room amenities include air conditioning, a flat screen TV, and a sofa.
What food & drink options are available at Holiday Inn Express Montrose?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Holiday Inn Express Montrose?
Yes, free parking and paid public parking nearby are available to guests.
What are some restaurants close to Holiday Inn Express Montrose?
Conveniently located restaurants include Starvin Arvins-Montrose, Chang Thai Cuisine, and El Jimador.
Are there opportunities to exercise at Holiday Inn Express Montrose?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Holiday Inn Express Montrose have an airport shuttle?
Yes, Holiday Inn Express Montrose offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Express Montrose?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express Montrose?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.