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All reviews front desk room was clean buffet breakfast attached bar french toast after hours on the road biscuits gravy juice and coffee c unit the sofa bed atrium lobby after a long day potatoes hot tub nice size bar and grill average hotel
I will definately stay there on my next visit to Craig . Rooms were clean and well appointed, but the free hot breakfast was the best. Couldn't expect a better breakfast and reasonably priced hotel room to boot.
Stayed overnight while travelling through.
The young guy checking us in was helpful, but his directions to our room were so confusing as to be useless. Turns out that our room was easy to find, but he made it difficult.
Date of stay: December 2018
Thank Ian G
Response from DianeB3647, General Manager at Quality Inn & SuitesResponded 3 weeks ago
My name is Diane Beasley. I'm the G.M. at the Quality Inn and Suites in Craig. My sincerest apologies. I know that it doesn't do you any good now but I feel horrible about the terrible night you endured at our property. I'm truly sorry...More
I love Choice Hotels. I have stayed 19 nights in various hotels this year. I have an issue with the lack of securing people’s private information at the Hotels. The night I am scheduled to leave, an invoice is placed under my door and 90%...More
Date of stay: November 2018
Response from DianeB3647, General Manager at Quality Inn & SuitesResponded 26 November 2018
Thank you for your review. I truly do see your cause for concern. A lot of what you are saying is very true.
I don't know that I can get Choice Hotels to do anything an a grand scale but I am certainly...More
Room nice size with king bed, refrigerator, and microwave. No in-room safe. Everything great with the room except the WI-Fi was the pits (very slow). Kept getting signal from Clarion, but none from Quality Inn and I am only 100 feet from the office. Bartender...More
Date of stay: October 2018
Thank Ronald L
Response from DianeB3647, General Manager at Quality Inn & SuitesResponded 16 October 2018
Thank you for taking the time to review us. We appreciate the feedback.
Unfortunately our WiFi can be very slow sometimes. And we just don't have the fiber optics available in this area for better service.
But you are absolutely right, upon checking...More
The moment we walked into this hotel we could tell that it was built as a Holiday Inn. It has been updated to some extent but some of the furniture was old although still functional. The room and bathroom were both on the small side...More
Date of stay: October 2018
Response from DianeB3647, General Manager at Quality Inn & SuitesResponded 12 October 2018
Thank you for your review.
You're right, this property opened as a holiday Inn. The new owners have had it for about a year. We are continually doing improvements and upgrades. We hope to be replacing the furniture and the carpet.