The Broadmoor
Broadmoor Hotel lake
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The Broadmoor
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About

4.5
#1 of 4 resorts in Colorado Springs
4.8 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
The Broadmoor is the longest-running consecutive winner of both the Forbes Travel Guide Five-Star and AAA Five-Diamond awards. Our Colorado Springs resort is located on 5,000 lush acres, plus an additional 2,000 acres at The Broadmoor Wilderness Experience properties of The Ranch at Emerald Valley, Cloud Camp and Fly Fishing Camp. The Broadmoor is located under the shadow of the Rocky Mountains and offers an award-winning spa, fitness center, mountain biking, mountain climbing, hiking, two swimming pools, three outdoor hot tubs, one lap pool, 36 holes of championship golf, six tennis courts with tennis camps, pickleball courts, children's programs, 24-hour room service, valet parking, 19 specialty retail shops, an abundance of distinct dining options and we are pet friendly.
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Property amenities
Valet parking
Free internet
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Archery
Bicycle rental
Babysitting
Wifi
Paid wifi
Fitness / spa changing rooms
Fitness classes
Sauna
Hot bath
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Bowling
Golf course
Hiking
Horseback riding
Tennis court
Aerobics
Bicycle tours
Fishing
Patio
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Makeup services
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Shops
ATM on site
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Bathrobes
Air conditioning
Additional bathroom
Desk
Housekeeping
Minibar
Flatscreen TV
Walk-in shower
Private balcony
Room service
Safe
Seating area
VIP room facilities
Iron
Wake-up service / alarm clock
On-demand films
Bath / shower
Room types
Mountain view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Luxury
Great View
Languages Spoken
Spanish

Location

1 Lake Avenue, Colorado Springs, CO 80906-4269
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 69 out of 100
69
Colorado Springs Municipal
13.1 km
See all flights
Pueblo Memorial Airport
63.5 km
See all flights
4.5
4.5 of 5 bubbles2,297 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Broadmoor Hotel garners acclaim for its sumptuous rooms, which provide breathtaking views and ample space, with many guests admiring the hotel's spotless cleanliness and the professional and friendly demeanor of the staff. In terms of ambiance, visitors are enchanted by the luxurious and well-kept environment. However, some travelers feel the hotel's offerings do not justify the steep prices, noting overpriced amenities and additional fees that detract from the overall perceived value.
Atmosphere
Luxurious
Rooms
Spacious
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Well-appointed

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2,297Reviews77Q+A100Room tips
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Detailed Reviews
John G wrote a review Aug 2022
Hotel's Favourite
5.0 of 5 bubbles
Beyond human nature, I look for what's wrong, no matter how minor. I think I was this way before I spent more than half a century in journalism but now, as a curmudgeonly octogenarian with a little money, I take the search for failings as a matter of pride and perhaps prejudice. I've recently spent two days exploring the Broadmoor (but barely scratched the surface of what this vast resort has to offer) and one night sleeping there. Before I review let me say: If you've read criticism based upon the price of anything at the Broadmoor, from a drink at the 19th century English pub imported piece by piece by the builders, to the little shop in the lobby, those folks were staying at the wrong hotel/resort. If paying $35 a nite for valet parking (which certainly could legitimately irk someone) or alternatively walking two blocks, past an antique Pike's Peak steam engine (I think a past owner owned the railroad) to the self park garage upsets you, you should probably not consider the century-old Broadmoor. Or, if you think a fancy place like this should act like its poop doesn't stink, should not allow a kid in bathing attire to run through the lobby or - God forbid - allow ANYONE to walk their dog there (yes, you can bring Fido)...look for another resort. From the front desk staff to a room service delivery person, from the lobby dripping with incredible art (can anybody say "C.M. Russell"?) to the most modestly priced room (just kidding, no such thing) the Broadmoor manages to simultaneously ooze over-the-top luxury and be as laid back as a Best Western Motel. In a word: it is incredibly comfortable. I looked hard for negatives and I found them, alright. In my daughter's suite I would definitely have put a different painting above the fireplace. And, horrors, I spotted a house fly. Probably came in when they left the balcony door open whilst sipping Champagne (he had just proposed) but none the less. In my "modest" room...give me a second...still thinking...no, nothing. Oh wait! The bed sheet was tucked in a little tight. I had to work at forcing these old legs under the covers. Finally, consider this. This resort has had 3 different owners in the past half century and has never slipped from the Forbes (formerly Mobile guide) 5 star rating... has held it longer than anyplace else in the country. I suspect the ghosts of owners' past would haunt the living daylights out of any owner or staff who let quality slip even the tiniest bit. The ONLY reasons not to stay there are: you aren't in Colorado Springs; they haven't got a room (all 784 were booked when we were there); or you don't want to/can't spend the money. In conclusion, as I mentioned: I am 80; I thank God every day that I can afford to stay at any hotel in America; and the Broadmoor is - for me - as close to perfect as anyplace I have ever stayed or ever hope to. Oh and the impeccably manicured grounds are absolutely, breathtakingly beautiful. Thank you for reading.
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Date of stay: August 2022
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Texasbutterfly56 wrote a review Jul 2020
Colleyville, Texas
4.0 of 5 bubbles
The Broadmoor Hotel complex is beautiful, both inside and out. Everything is meticulously maintained, and there are a lot of employees working here. The experience overall was very good, but not excellent. Some of the reasons why are:
1. Prices are too high for the services. There are two taxes added to the room charge, plus a daily resort fee, plus a mandatory service (tip). There are many reviews on this site objecting to the mandatory service tip. The minimum tipping should be at the customer's discretion.
2. Food ranges from good to mediocre. We ate at one of the restaurants where my husband ordered a steak, medium rare. It arrived medium well.
3. We stayed four days, and on the fourth day, our room was not cleaned. Housekeeping service light was on, twice, and the housekeeper arrived after 4 p.m. that day, inquiring if we wanted the room cleaned. We would have to leave the room, and one of us was napping at the time, so she was told no.
4. Pillows on bed very soft, not comfortable. Firm pillows should be placed inside the room's closet.
5. Spa services were very good, but not at the level the price would dictate. Not much different from what I already get at home.
In summary, we certainly do not regret staying here, but if we were to return to Colorado Springs, we'd stay at a different hotel next time.
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Date of stay: July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Jennifer B wrote a review Aug 2020
Austin, Texas, United States
+1
5.0 of 5 bubbles
We spent a week at The Broadmoor earlier this month, and all in all, it was a wonderful stay. In short: the grounds are beautiful, the rooms are plush, and the onsite restaurants we visited were all very good.

It is hard to put into words just how special the property and environment are. At times it seemed as though I were rambling about an English countryside, and at other moments I felt like I relaxing in Lake Como....all the while encircled by striking Colorado mountains.

The Broadmoor has certainly earned its reputation as a distinguished property in the US, and it’s remarkable to ponder all of the historical figures who have stayed there. There’s a Hall of Fame with framed photos of celebrated guests, but even if your photo isn’t on display, you’ll still feel like a VIP surrounded by opulence and elegance at every turn.

Highlights for our family included visits to The Golden Bee & Ristorante de Lago; roasting marshmallows at the fire pit overlooking the lake; and relaxing poolside.

Special thank you to staff members who were exceptionally helpful: Stacey and Tori at the pool; Hannah at check in; Andy in concierge; Kaylee at The Golden Bee; Terry at Ristorante Del Lago. And to the entire Housekeeping Team: thank you, thank you! You are keeping the property sanitized and spotless under especially challenging circumstances.

We miss The Broadmoor already and hope to return in a post-COVID-19 era, to enjoy the hotel in its full splendor.
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ann Alba, General Manager at The Broadmoor
Responded 02 Sept 2020
We are delighted that you found our hospitality, facilities and services living up to your expectations and our traditions. Please know we truly appreciate your patronage and will look forward to your return to our Rocky Mountain home again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Janet S wrote a review Jan 2020
Burntwood
4.0 of 5 bubbles
We live in the UK, daughter lives in Denver. For the last 5 years we have celebrated joint wedding anniversaries at the Broadmoor and have always received a dessert plate wishing us a happy anniversary. Not this year so my daughter was very disappointed.

Added to this parking was always complimentary. Not this year 12 dollars. The brunch is 65 dollars person and we were sat in a room off a service corridor. Previous years we have been seated in main room. From a visitors point of view property is stunning but brunch/parking was disappointing!
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Erica D wrote a review Nov 2020
Colorado Springs, Colorado
4.0 of 5 bubbles
Service and cleanliness off the charts. Even the multiple crystal chandeliers showed not an ounce of dust. Room beautiful and welcoming. Made change to my reservation upon arrival and was not an issue, once again living up to excellent customer service.

Only complaint is the food. Dined at Ristorante del Largo and was not impressed. Ordered the beets as an appetizer and it tasted like canned beets with a campfire additive. Ordered the lasagna thinking it was their specialty and was the same as what I could make at home, yet almost overcooked with no garnishing's or flare. My husband ordered the Campanelle Carbonara and left still hungry. Room service was quick, but the breakfast burrito was awful. Appeared pre-made, refrigerated, then warmed back up. Not fresh tasting at all. However, the bran muffin was very good and the fruit side was ample amount and good quality.
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Date of stay: November 2020
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: Ask for lake view in original building (not west building).
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ann Alba, General Manager at The Broadmoor
Responded 27 Nov 2020
Happy to speak with you regarding your food and beverage experience. A private message has been sent.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
VacationAmy wrote a review Jul 2020
Burlington, Iowa
4.0 of 5 bubbles
We splurged on a one night’s stay at The Broadmoor to close out a week in Colorado Springs. The grounds and facilities were as we expected them to be...immaculate. This was a pleasant experience in every way. We enjoyed the infinity pool- especially the comfortable chaise loungers with plush towels already resting on them awaiting your arrival. The kids loved the water slides (we would’ve loved them too but they said you had to be under 18!) We also used the peddle boats which was a nice way to be able to see more of the grounds.

When we arrived in our room, we were blown away. We had booked in the lowest room type, Classic Room, and the room far exceeded our expectations. It was gorgeous. A very large bathroom with double sinks and two shower heads. A large closet, enormous chandelier, plush robes, slippers, and more were found in the spacious, beautifully decorated room. Comfortable beds and pillows. And my favorite part...the large mirrored vanity. I felt royal!

The food both at the pool and in the Restaurante del Lago left a lot to be desired.

The customer service was second to none. As one example, I was taking a picture near the pool. A staff member came over and said “Isn’t that view beautiful? I never get tired of looking at the view. The only thing that would make your picture more beautiful is if you would get in it. Can I have your phone to take your picture?” That was a wow!

Though we can afford to stay in the resort, I have rated this a four rather than five star because I think they are a little proud in their pricing structure. For nearly $500 a night I think it is a little much to add another $36 resort fee and a $35 parking fee.
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Date of stay: July 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Navigator286506 wrote a review Jun 2021
3.0 of 5 bubbles
Stayed at the Broadmoor for my son's graduation. Requested an early check (I was told 1:00 was the earliest they could do)in which they noted on my reservatio. Arrived to hotel around 4pm and the room we requested was not ready. They offered a similar room but we still had to wait which started our stay off on a bad note. The valet's are wonderful and deserve a 5 star rating. We were gone early in the am each day and returned late in the afternoon both days to an uncleaned room. Housekeeping come by around 4:30 each day and we would ask for them to come back so we could get ready for dinner. It would have been nice to know that the Epicurean wasn't open before our stay. We also did the cog train and spent over $200 for 3 of us and were surprised when we reached the top that there was nothing open and no donuts just slippery iced over areas to navigate to the port a potty line. Wait on the port a potty line and head back down. Its a beautiful train and the views are lovely but I feel like the advertising was misleading. Your website says," Don’t miss the legendary donuts and fudge for which the Summit House is famous. " I assumed you had some sort of food venue or something while you built your new building. It was lovely but knowing what we spent and the service we received I was disappointed.
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Date of stay: May 2021
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ann Alba, General Manager at The Broadmoor
Responded 07 Jun 2021
We are sorry to hear that your recent stay at The Broadmoor fell short of expectations, and certainly by what you described, our standards. With that, I have reached out via TripAdvisor private message and would love the opportunity to speak with you personally to address your concerns.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jaimelemaster wrote a review Aug 2020
1.0 of 5 bubbles
My (newly) husband & I stayed at the Broadmoor for our "mini" honeymoon (COVID). It was both of our first time staying here, and most likely our last. For the room being over $500.00, we were expecting a little bit more "resort" feel. While the little balcony was nice and the bed was comfortable, we were a bit disappointed in everything else.

We had made reservations in the Tavern for dinner and our server was so rude. He didn't know much about the menu and was pretty unprofessional when we were asking questions, almost as if we were an inconvenience for him. We asked several times for refills on our water and never got one. We knew gratuity was already going to be added to our bill but for it being the Braodmoor (and a 5-star resort), you would expect every person working to be a 5-star employee. This gentlemen was not. The next day, we ended up ordering room service for breakfast and that was an expensive mistake. It was over $70.00 for (2) breakfast burritos and (2) yogurt parfait bowls. The burritos literally tasted like ones you could buy at an convenience store for $3.00. We couldn't even finish them. So then, we went to the coffee shop that was open by the main lobby, and the young lady that was working was also SUPER rude. We were the only ones in line when we walked in and instead of greeting us she just gave us dirty looks. The place was filthy and we did not feel welcomed at all.

We were planning on golfing that afternoon, but didn't feel like we needed to waste anymore of our money (or time) at this place. We ended up spending close to $1,300.00 (room, food, shopping, etc.) for ONE night. We've heard nothing but amazing things about the Broadmoor but our experience was a complete disaster. We would have ended up staying a few more nights, but it was not worth it and it definitely was not how we wanted to spend our "mini" honeymoon. Extremely disappointed.
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Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ann Alba, General Manager at The Broadmoor
Responded 24 Aug 2020
We are sorry to hear that your recent stay at The Broadmoor fell short of expectations, and certainly by what you described, our standards. With that, I have reached out via TripAdvisor private message and would love the opportunity to speak with you personally to address your concerns.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CarolAnn1955 wrote a review Jul 2020
Denver, Colorado
5.0 of 5 bubbles
The Broadmoor never fails to impress, even in the middle of a pandemic. Our 4th of July weekend getaway was perfect. We got a complimentary upgrade to a beautiful room in the West Tower that had a very large balcony (we usually prefer the South Tower, but we very much enjoyed the West Tower for a change). Our favorite meal was the breakfast at Del Lago, but all our meals were very good. We LOVED the required reservations for the swimming pool. The pool area was serene, guests kept their distance, and our servers each day, Taylor and Rina were delightful. Try the tuna wrap sandwich and a Broadmoor margarita for a nice lunch poolside. Almost all our travel plans for this summer were canceled and this weekend felt like a mini-vacation.. Well done, Broadmoor.
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Date of stay: July 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
Room Tip: Want a wonderful view of the mountains? Ask for a room in the south tower WITH A BALCONY! ...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ann Alba, General Manager at The Broadmoor
Responded 16 Jul 2020
We are delighted that you found our hospitality, facilities and services living up to your expectations and our traditions. Please know we truly appreciate your patronage and will look forward to your return to our Rocky Mountain home again soon.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mallory C wrote a review Aug 2020
Fort Worth, Texas
4.0 of 5 bubbles
My family came for a week- Sun to Sat. The grounds are amazing and the staff was friendly. While things were on pricey side, it is to be expected considering the quality of the hotel. I think my major complaint was the wait times. With the capacity restrictions due to COVID, I think they overbooked on guests which didn’t allow enough staff to be on the premises to support the level of service needed. We tried to do room service one night and they said it was a 2.5 hour wait and all the restaurants were at capacity to have a seated dinner. Luckily, I had seen earlier in the week that the grill allowed take out and I was able to contact them directly. The tavern only had 2 waiters serving the outside dining area of 10+ tables. You understand because of the times, but when you spend this much to stay at a resort this nice hotel you expect them to work out these issues.
Overall a very good visit and we will be back.
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from John H
Tyler, Texas132 contributions70 helpful votes
Broadmoor West is on the opposite side of the lake from the main hotel. It is nice, but you have to walk a ways to get to any of the main hotel ammenities, i.e. - the spa, pool, golf club house, breakfast dining room, etc. I would always choose the South Tower which is adjacent to the spa and looks over the golf course.
Answer from Werner B
St. George, Utah268 contributions92 helpful votes
Sorry; I have no information about that
Answer from Jauddy
Cotopaxi, Colorado41 contributions37 helpful votes
They have a laundry and dry cleaning on property and prices are better than some in town.
Answer from BonnieCinq
2 contributions
They have a little theater and a playground by the pool as well as a bowling alley. The pool has a children's space with two water slides. If you're planning to stay a day by the pool and go to the bowling alley in the evening I would only stay one day at the property and explore the Springs on the other days.
cfp277 asked a question Nov 2022
Lincoln, Nebraska5 contributions1 helpful vote
Is there a coffee maker in the room?
Answer from jppalooza
Seabrook Island, South Carolina766 contributions225 helpful votes
There was a coffee maker in our room.
Rebecca D wrote a tip Jun 2024
2 contributions1 helpful vote
2.0 of 5 bubbles
"Way too many convention attendees. Get restaurant reservations far in advance and visit gym during off hours."
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casmith05 wrote a tip Jun 2024
Brooklyn, New York19 contributions10 helpful votes
5.0 of 5 bubbles
"Pricy and service fees are built in."
Read full review
MCDesign29 wrote a tip Jun 2024
Los Angeles, California70 contributions42 helpful votes
4.0 of 5 bubbles
"Ask for a room with a view of the water, higher floor"
Read full review
Federal Heights, Colorado64 contributions5 helpful votes
5.0 of 5 bubbles
"The Broadmoor is beautiful "
Read full review
Koisef wrote a tip May 2024
Grand Junction, Colorado39 contributions44 helpful votes
5.0 of 5 bubbles
"Restaurants get booked up early. Make reservations ahead of time. Have a lot of cash, so you can tip everybody."
Read full review
Not the right property for you?
There are more places to choose from in the Colorado Springs area.
PRICE RANGE
R 11,795 - R 14,578 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the broadmoor hotel colorado springs, broadmoor hotel colorado springs
LOCATION
United StatesColoradoEl Paso CountyColorado Springs
NUMBER OF ROOMS
779
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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THE BROADMOOR - Resort Reviews & Price Comparison (Colorado Springs)

Frequently Asked Questions about The Broadmoor
Which popular attractions are close to The Broadmoor?
Nearby attractions include Penrose Heritage Museum (0.2 km), The Golden Bee (0.2 km), and World Figure Skating Museum & Hall of Fame (0.3 km).
What are some of the property amenities at The Broadmoor?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Broadmoor?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Broadmoor?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Broadmoor?
Yes, valet parking is available to guests.
What are some restaurants close to The Broadmoor?
Conveniently located restaurants include Lake Terrace Dining Room, Summit at The Broadmoor, and Golden Bee.
Are there opportunities to exercise at The Broadmoor?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does The Broadmoor have airport transportation?
Yes, The Broadmoor offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Broadmoor?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Broadmoor?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Broadmoor offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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