I have stayed here many many many times since it's opening. The service level has really dropped and the property just isn't maintained like it once was. The staff suffer from a severe lack of proper training and either don't know the answers to simple questions ex: (what time…
We stayed in the Bungalow suites. There were four of us and the suite had 2 bedrooms with a kitchen, living room and patio with a fire pit. The rooms were spacious, clean and well appointed. The service was excellent. We had to call for maintenance a few times and they arrived…
Every time we come to the resort we have the absolute best time! We come here over Hawaii and over other vacation places. We totally totally recommend this place. With every penny! Amazing place truly it is!
This is a beautiful property but given the price there are notable considerations, particularly with service and amenities: PROS: Lovely views and rooms Water slide Extremely comfortable bed Pet friendly Complimentary 45-min nature walk each morning at 10a Live music at night…
We loved our stay and will definitely be back! The staff and grounds were warm and welcoming and the casita’s were beautiful! Highly recommended for anyone looking for an upscale resort to stay at. Don’t miss it!
"Make sure your view is not of the parking lot (e.g., Room 5235)"
"Request an oceanfront view, or a casita if you prefer."
"The room categories are confusing. I would recommend calling while looking at the property map to make reservations"
"Get a room away from the pool!"
"Avoid Room 2120, Oceanview is fake news, small shower, pillows were sad, no mini bar just a fridge, 3 empty decanters. $535 + $150 pet No"