We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin Pasadena

1 436 reviews
Save
Traveller (420)
Room & Suite (306)
Pool & Beach (52)
Overview
  • Excellent43%
  • Very good35%
  • Average13%
  • Poor6%
  • Terrible3%
Travellers talk about
“heavenly bed”(38 reviews)
“city hall”(56 reviews)
“self parking”(68 reviews)
Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
Rooms
04 Mar05 Mar
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$156.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Pasadena hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "134d3cfea0204eba88509e7377b46a7c", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":79205,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32506144],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":3,"year":2018},"checkout":{"day":5,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":156,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"134d3cfea0204eba88509e7377b46a7c","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":156,"lowestMetaPrice":156,"additionalPartner":false,"highestMetaPriceDisplay":156,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":156,"lowestMetaPrice":156,"highestMetaPriceDisplay":156,"hotelName":"The Westin Pasadena","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjEzNGQzY2ZlYTAyMDRlYmE4ODUwOWU3Mzc3YjQ2YTdjIiwiQUlLIjoiMzA4NjcxYmE4YjU4NDY0ZGE5MmZkYjJiOWNjYzE4MmUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "04/03/2018", "checkOut": "05/03/2018", "lowestPrice": "US$156", "hasDates": true, "hacComplete": false, "contentIdMappings": {"32506144":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","moduleList":["handlers","tracking"],"template":"ibex_room_grid_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","moduleList":[],"template":"ibex_room_grid_row_responsive__widget","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (1 436)Write a Review
Filter reviews
1 386 results
Traveller rating
560
494
182
97
53
Traveller type
Time of year
LanguageEnglish
More languages
560
494
182
97
53
Show reviews that mention
All reviewsheavenly bedcity hallself parkingroom servicecomplimentary shuttlewithin a mile radiusfire pitcorner roomold townshuttle servicebeautiful hotelstarbucks coffeeper daybusiness tripshops and restaurantsrose bowllove this hotel
FilterEnglish
Updating list...
1 - 5 of 1 386 reviews
Reviewed 3 days ago

I stayed here for 1 night and it was a great visit. The room was well appointed and very comfortable. The bed was wonderful and I slept so well! The hotel is in a great location with beautiful views and close enough to walk to...More

Thank andrealyns
Reviewed 3 days ago

The hotel restaurant staff is not good. They would not like to help you in any manner. They only say NO and half of the restaurant member not understanding English. in short the experience of the hotel is very very poor. we would not try...More

1  Thank Rajendra P
Response from OFELIA D, Manager at The Westin PasadenaResponded yesterday

Thank you for choosing to stay at the Westin Pasadena and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable...More

Reviewed 5 days ago

I surprised my husband with a one night get away. I choose The Westin Pasadena since it was a Westin and Close not the far. We had a great time. Loved it. Everyone was so nice. Room was very nice. I would stay there again.

Thank Beverly K
Reviewed 2 weeks ago

SPG Platinum here... The property had a refresh last year - looks like maybe room carpeting and bathrooms? The main hardware (e.g. desk, closet, etc) doesn't look like it's been updated. Aside from a number of yellow stains on our carpet, the room is decently...More

1  Thank rlee508
Response from Joshua S, Front Office Manager at The Westin PasadenaResponded 2 weeks ago

We would like to thank you for your feedback concerning your most recent stay with us. Our guest feedback is important to us as often times it may highlight areas of needed focus and attention. We always appreciate when our guests take the time to...More

Reviewed 3 weeks ago

We have stayed here last year, and enjoyed it, but this year, the staff really went above and beyond to make our experience fabulous. At check in, the clerk listened to what was important to us (wifi and breakfast) and delighted us with some complementary...More

1  Thank Travelin'CalGal
View more reviews
PreviousNext
123456278
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Shuttle Bus Service
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$187 - US$424 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Pasadena
#2 Business Hotel in Pasadena
#3 Family Hotel in Pasadena
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$187 - US$424 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Pasadena
#2 Business Hotel in Pasadena
#3 Family Hotel in Pasadena
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (420)
Room & Suite (306)
Pool & Beach (52)
Dining (37)
Amenities (17)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
Ask a question
27 March 2017|
AnswerShow all 9 answers
Response from Joshua S | Property representative |
Hi everyone for the convenience of our guests, the pool is only open to guests that are currently staying. We want to make sure our guests can have a relaxing and enjoyable experience at the pool and patio area. We want to... More
0
Votes
JosephinePauline
4 January 2017|
Answer
Response from Lawrence L | Reviewed this property |
Yes I've used SPG Points here successfully. I usually get upgraded to a suite 1/3 times as a SPG-Platinum, but also used Upgrade Awards to do it. I haven't been upgraded to a suite without it. They have suites... More
1
Vote
PreviousNext
123456
Room Tips
"we were on the 11th floor"
Read review
"Rooms facing city hall are quieter than those facing Los Robles"
Read review
"Best hotel for Cal Tech parents."
Read review
"higher floors will get you better views."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing