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Courtyard Los Angeles Pasadena/Old Town

855 reviews
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Traveller (86)
Room & Suite (34)
Dining (8)
Overview
  • Excellent37%
  • Very good45%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
“great location”(138 reviews)
“rose bowl”(70 reviews)
Free Wifi
Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.0 Star Hotel
All hotel details
Offers from Courtyard Los Angeles Pasadena/Old Town
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Reviews (855)Write a Review
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104
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Show reviews that mention
All reviewsgreat locationrose bowlwithin walking distancefair oaksmemorial parkparking garagefire pitshops and restaurantsnice lobbyfront desk staffself parkcolorado blvdstarbucks coffeevery nice stayfew blocksthe norton simon museumair conditioner
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1 - 5 of 817 reviews
Reviewed 6 days ago via mobile

Stayed here for 3 nights while visiting family in Pasadena. Rooms were very clean and the staff was very nice. Multiple people working outside by valet and at bell station were always available. Parking is extra but valet is just a few more $$$ per...More

Thank mdsmit2
Response from Courtyard_Pasadena, Director of Sales at Courtyard Los Angeles Pasadena/Old TownResponded 5 days ago

Thank you so much for staying with us. So glad to hear the you enjoyed time in both our hotel and in Pasadena. We look forward to seeing you again in the near future. Until then we are wishing you a happy and safe new...More

Reviewed 1 week ago via mobile

The room was clean. We needed extra towels and shampoo (4 girls!) And the staff was very accommodating. We are dinner in the lobby during our stay. Very nice and relaxing environment. Hot tub and heated pool were a great treat and the end of...More

Thank AngAcuff
Response from Courtyard_Pasadena, Director of Sales at Courtyard Los Angeles Pasadena/Old TownResponded 6 days ago

Thank you so much for staying with us. So glad to hear that you enjoyed your time here in Pasadena.

Reviewed 2 weeks ago

When there is nothing substantial to report, that is a good sign. Great service from front desk staff, food service staff, valet, and cleaning staff. One minor issue: room service menu does not match the restaurant/bar menu downstairs. That was a minor hassle because we...More

Thank Dale S
Response from Courtyard_Pasadena, Director of Sales at Courtyard Los Angeles Pasadena/Old TownResponded 1 week ago

Thank you so much for staying with us and your feedback. Yes, Room Service menu will indeed be in tandem with the Bistro menu. Several technical factors have caused this delay however, it will be rectified. Many thanks again for staying with us.

Reviewed 2 weeks ago via mobile

We stayed at this hotel as part of our package for the Rose Bowl. The staff was one of the best I have encountered at ant hotel. They embraced the event and shared the enthusiasm of college football fans. Everyone of them had a smile...More

Thank Laura P
Response from Courtyard_Pasadena, Director of Sales at Courtyard Los Angeles Pasadena/Old TownResponded 1 week ago

Thank you so much for staying with us and glad to hear that you enjoyed your time here during the Rose Parade/Bowl. We appreciate the kind words about the staff and are happy that out team could be of service during this special time. Thank...More

Reviewed 3 weeks ago via mobile

The hotel is located in the heart of Pasadena. Walking distance to different restaurants and shops. Bed is very comfortable, room is very spacious. But breakfast is not included and the food in the bistro downstairs is expensive. The gym room is relatively small for...More

Thank kellstravs
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Room amenities
Microwave
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Hot Tub
Heated pool
Details
Price range
US$159 - US$330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Pasadena
#3 Business Hotel in Pasadena
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$159 - US$330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Pasadena
#3 Business Hotel in Pasadena
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (86)
Room & Suite (34)
Dining (8)
Pool & Beach (4)
Hotel & Grounds (74)
Bathroom (7)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Joyce B
16 July 2017|
AnswerShow all 3 answers
Response from Christiana B | Reviewed this property |
About 15-20 mins!
0
Votes
seshan88
25 March 2017|
AnswerShow all 7 answers
Response from Brenda R | Reviewed this property |
Uber or taxi.
0
Votes
jo203b
2 February 2017|
Answer
Response from JMMcD | Reviewed this property |
No idea
0
Votes
Room Tips
"No recommendations"
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"Top floor facing courtyard"
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"The rooms on the first floor were the best."
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"We stayed in room #319 which the desk clerk said would be quiet. It was quiet but it was quite a walk to and..."
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