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Residence Inn Palm Desert

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Traveller (103)
Room & Suite (102)
Dining (13)
Overview
  • Excellent34%
  • Very good37%
  • Average17%
  • Poor8%
  • Terrible4%
Travellers talk about
“mon wed”(4 reviews)
“golf course”(52 reviews)
“tennis courts”(28 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
3 Star accommodation
All hotel details
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Rooms
02 Sep03 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (385)
There are newer reviews for Residence Inn Palm Desert
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Traveller rating
131
129
63
33
16
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131
129
63
33
16
Show reviews that mention
All reviewsmon wedgolf coursetennis courtsbeer and wineseveral buildingssocial hourbedroom suitefree breakfastpalm springsfull kitchenfire pitlarge tvbreakfast arearalph's grocery storenice patiolaundry roomthoroughly enjoyed our stay
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11 - 15 of 372 reviews
Reviewed 13 March 2018

This hotel had the worst bed I have ever slept in. It had a huge indentation in the mattress. I complained after sleeping in it my first night. I spoke personally with maintenance and engineering and they said they would "see if they had an...More

Thank Barbara M
Response from candihernandez, Manager at Residence Inn Palm DesertResponded 26 April 2018

We are sorry that the bed was not to your liking during your stay with us.

Reviewed 4 March 2018

We are fans of Residence Inn's and loved this one since it has a patio or balcony for each room. However, after paying over $300 for a standard room, the coffee maker did not work. We called the front desk to be told that engineering...More

1  Thank sosantafe
Response from candihernandez, Manager at Residence Inn Palm DesertResponded 26 April 2018

We apologize that the price was what you were expecting unfortunately this time of year is our busiest and there is so much going on in the area. We are planning minor renovations this summer and a full renovation in 2021.

Reviewed 3 March 2018

We enjoyed our lower level 2 bedroom condo here. Nothing fancy and could have used a few more dishes, but the kitchen was good for making suppers and preparing picnic lunches. We utilized the BBQ and also enjoyed the "hospitality evenings". The free breakfasts were...More

Thank BC_CanadaWx_chick
Response from candihernandez, Manager at Residence Inn Palm DesertResponded 26 April 2018

We appreciate you staying with us, glad you enjoyed all the amenities that we offered.

Reviewed 27 February 2018

First the good: Location is good.Parking was adequate. Staff was courteous and helpful. Breakfast was fine but a little boring. We would have liked a microwave to heat up our pastries. The bathrooms were nice. Not so good: Rooms need serious updating. There was a...More

Thank travelingm0m2008
Response from candihernandez, Manager at Residence Inn Palm DesertResponded 26 April 2018

We apologize for the inconvenience we are starting renovations this summer and the hotel will be fully renovated by 2021.

Reviewed 26 February 2018

I would rate our Poolside 2 Bedroom suite as 5/5. One can stay here easily for 3-4 days with all amenities. Spacious suite, clean with all upgraded appliances, hot water, comfortable beds, Big screen Internet TV. Tennis court , Pool & Poolside grills with Happy...More

1  Thank dekhanerasika
Response from candihernandez, Manager at Residence Inn Palm DesertResponded 26 April 2018

Thank you for staying with us, we are glad you enjoyed your stay.

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Dry Cleaning
Banquet Room
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$107 - US$268 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Palm Desert
#9 Family Hotel in Palm Desert
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$107 - US$268 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Romantic Hotel in Palm Desert
#9 Family Hotel in Palm Desert
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (103)
Room & Suite (102)
Dining (13)
Pool & Beach (7)
Business Centre & Event Rooms (9)
Family and Play Areas (2)
Questions & Answers
Ask a question
Yara G
24 June 2018|
AnswerShow all 4 answers
Response from candihernandez | Property representative |
Yes we are pet friendly there is a $100 non refundable fee
0
Votes
Sylvette M
3 April 2018|
AnswerShow all 2 answers
Response from candihernandez | Property representative |
No we do not
0
Votes
V P
19 September 2017|
AnswerShow all 4 answers
Response from candihernandez | Property representative |
Our property only has one pool and it is open, the other pool mya have belonged to the hotel next door
0
Votes
Room Tips
"Room 727 was very nice. Quite, next to tennis courts."
Read review
"Ask for a room with no bedbugs."
Read review
"bottom floor has walk out patio"
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"Ask for poolside room"
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