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800 California Blvd, Napa, CA 94559-2223
Lowest prices for your stay
US$294
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Free cancellation until 22/08/02
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Traveller (511)
Room & Suite (255)
Dining (66)

About

#1 of 32 in Napa
Location
Cleanliness
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Value
If you’re looking for a romantic hotel in Napa, look no further than The Elm House Inn. Close to some of Napa's most popular landmarks, such as Napa Valley Opera House (0.8 mi) and Riverfront Promenade (0.9 mi), The Elm House Inn is a great destination for tourists. Rooms at The Elm House Inn provide a flat screen TV, a refrigerator, and air conditioning, and guests can stay connected with free wifi. In addition, while staying at guests have access to newspaper and baggage storage. You can also enjoy a hot tub and free grab and go breakfast. Need a place to park? Free parking is available at The Elm House Inn. Travelers looking to enjoy some surf and turf can head to Morimoto Napa or Cole's Chop House. Otherwise, you may want to check out an Italian restaurant such as Ristorante Allegria, Oenotri, or Azzurro Pizzeria e Enoteca. Should time allow, Quent Cordair Fine Art, Gordon Huether Studio, and Jessel Gallery are some popular art galleries that are relatively easy to get to. The staff at The Elm House Inn looks forward to serving you during your upcoming visit.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Free breakfast
Baggage storage
Newspaper
Dry cleaning
Laundry service
Parking
Wifi
Non-smoking hotel
Self-serve laundry
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Room features
Allergy-free room
Air conditioning
Housekeeping
Safe
Coffee / tea maker
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Mid-range
Languages Spoken
English, Spanish
2163Reviews15Q+A100Room tips
Traveller rating
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Claus N wrote a review 16 Jun
Hamburg, Germany50 contributions19 helpful votes
Noisy ac Limited breakfast Clean Bad wifi in rooms (signal bad) Parking at the hotel for free Easy access Towels are Good Bathroom somewhat old style Be aware of the issue that They deduct Money “in case you break something”. I have trouble solving This. I did not break anything. Do only accept room charges from The credit Card
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Date of stay: June 2022Trip type: Travelled
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Savvylady118 wrote a review 05 Jun
Tampa, Florida55 contributions47 helpful votes
This was such a cute bed and breakfast in a great location. Nice room, clean and comfortable. My daughter and I enjoyed our 1 day stay. The office and staff was so kind. The breakfast, especially the muffins was delis. I would highly recommend!!!
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Date of stay: May 2022Trip type: Travelled
Room Tip: On property parking is limited.
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Michele D wrote a review 02 Jun
4 contributions
Everything we needed for our visit to the Napa/Sonoma regtion. Clean. Nice continental breakfast with decent varierty. Nicely decorated. Close to downtown Napa, which has lots of shops and restaurants. I would recommend the Elm House inn and would stay there again.
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Date of stay: May 2022
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Luv2KeepTraveling wrote a review May 2022
Elk Grove Village, Illinois319 contributions83 helpful votes
We have stayed at this hotel the last 5 years when it was formerly Best Western Elm House and LOVED staying there. In February 2020 we reserved a room for one week in November 2020. Approximately 3-4 weeks before our arrival I tried contacting the Elm House about our late arrival in mid-November to ensure someone would be there to let us in around midnight; to no avail. The phone lines went directly to a fast busy signal, emails went unanswered. Two weeks out we did receive an email that said they hoped to be open by early November but the situation was fluid. Continued attempts to reach them went unanswered. One week out we were left with no alternative but to make reservations somewhere else, but were then unable to cancel our reservation due to inability to reach anyone. We arrived in Napa last week and stayed in an alternative hotel nearby. We went on daily morning walks and walked by the Elm House. It was very clear work was going on inside such as renovations and painting. It was VERY obvious this building would never have been ready for us to stay at for our scheduled trip. All I keep thinking is what if me and my daughter landed at San Francisco as planned and drove directly to Elm House and arrived at midnight to an empty hotel with nowhere to stay?! Thank goodness we followed our heart and made alternative plans. I am so disappointed at the lack of open communication with clients who had existing reservations. There is just no excuse for this and shows total lack of respect for the people who have been devoted clients for many years.
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Date of stay: June 2021Trip type: Travelled
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Erin G wrote a review May 2022
Washington, United States5 contributions7 helpful votes
We had the absolute best experience at the Elm House. We had booked two nights and due to an odd flight time and some other things going on we were hoping for a very early check-in so our 2 year old could still get his noon nap. Kim was an absolute angel- getting us into a room and being so kind about the entire situation. She was accommodating, helpful, and extremely genuine. The interaction truly felt like Kim understood what we needed and was willing to help us get a solution. She truly made our stay in Napa 10x better. Thank you Kim! The room was great. Spacious, comfy bed, and clean. Would definitely recommend if you are coming to Napa! Best, Erin Gagnon Sent from my iPhone
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Date of stay: May 2022Trip type: Travelled
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Tania wrote a review Apr 2022
9 contributions
Lovely little hotel in a nice area with helpful, polite staff. Rooms really spacious, clean and tidy with plenty of toiletries. Perfect location with plenty of parking. Breakfast seating is very limited on a rainy day, not allowing enough tables indoors. Would recommend this hotel.
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Date of stay: April 2022Trip type: Travelled
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steve a wrote a review Apr 2022
Marina, California1 contribution
I would stay there again for the price. Very good value for what you get in Napa. Great service. Some maintenance issues: (bathroom light bulb, dirty carpet, & windows hard to open or don't work. ) Easy to get to off the highway. 10 walk to downtown Napa and 15 min to riverfront.
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Date of stay: April 2022
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sonomajoe wrote a review Oct 2021
sonoma15 contributions10 helpful votes
My wife and I stayed one night in a very simple room. The rates for hotels in Napa were high and we paid over five hundred dollars for the night. We were woken up by a maid knocking on our door and later, as we were about to check out at 10:30, the front desk called to rudely tell us that check out was at 11. At the front desk I mentioned that I didn't appreciate the wake up knocking and time to go call. I was informed by the young lady that the management instructed her to call the rooms as guest might stay until noon. I find it hard to believe the hotel management would train the person at the front desk to annoy their guest as the young lady said but I would believe the maids and the front desk want to get the guest out and the work over with. I guess they're running the show
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Date of stay: October 2021
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1 Helpful vote
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TravelDoc356 wrote a review Oct 2021
Cumming, Georgia38 contributions7 helpful votes
We couldn't have picked a more beautiful, and centrally located location for us to have our base for our trip to Napa. The grounds are beautifully kept, the staff was very attentive, and the parking was plentiful. Centrally located, making it easy for our day trips into the wine country, as well as to our restaurants for evening meals.
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Date of stay: November 2020
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sren wrote a review Dec 2020
1 contribution1 helpful vote
Like the poster below, I had reservations and did not receive any notification from the hotel that they had closed. We were supposed to stay at the end of July for 10 days through the beginning of August. We ended up having to cancel our entire trip, and received NO notification from the hotel that they were closed. We could have easily gotten off the plane and found we had no place to stay! I have been trying to call to reschedule for next year, but subsequent calls have still not been responded to, and it is now December. They could at least leave a message to let customers know their situation. This is so frustrating - customers need to know so they can make alternate plans!
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Date of stay: August 2020
2 Helpful votes
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Response from Lucy Ayala, General Manager at Elm House Inn
Responded 01 May 2021
Hello srenner1, thank you for taking the time to leave us your feedback. We appreciate your honesty and ask that you accept our deepest apologies for the lack of communication last year. The Inn has undergone immense hardship and has been closed for over a year due to COVID-19. We hope to reopen this fall and better our communication moving forward. Again, thank you for your feedback and we hope you accept our deepest apologies.
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PRICE RANGE
US$212 - US$360 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus elm house hotel napa, best western elm hotel, best western napa, napa best western
LOCATION
United StatesCaliforniaNapa ValleyNapa
NUMBER OF ROOMS
22
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Frequently Asked Questions about Elm House Inn
Which popular attractions are close to Elm House Inn?
Nearby attractions include The Uptown Theatre (1.1 km), Quent Cordair Fine Art (1.1 km), and John Anthony Vineyards (1.0 km).
What are some of the property amenities at Elm House Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at Elm House Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Elm House Inn?
Guests can enjoy free breakfast during their stay.
Is parking available at Elm House Inn?
Yes, free parking is available to guests.
What are some restaurants close to Elm House Inn?
Conveniently located restaurants include Grace's Table, Tarla Mediterranean Bar & Grill Napa Valley, and Norman Rose Tavern.
Are any cleaning services offered at Elm House Inn?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Elm House Inn?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Elm House Inn?
Many travellers enjoy visiting Napa Valley Opera House (1.3 km) and Napa 9/11 Memorial Garden (1.2 km).
Is Elm House Inn accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.