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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
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Updated 22/01/24 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Best Western Plus Inn At The Vines
Updated 22/01/24 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#15 of 32 in Napa
Location
Cleanliness
Service
Value
GreenLeaders Gold level
At the Best Western Plus Inn At The Vines you're sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Inn At The Vines will stand out among other hotels in Napa,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don't miss a beat while you're away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you're on the road. As always, the Best Western Plus Inn At The Vines will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Complimentary Instant Coffee
Kids stay free
Business Centre with Internet Access
Baggage storage
Electric vehicle charging station
Parking
Wifi
Hot bath
Outdoor pool
Shallow end in pool
Fence around pool
Complimentary tea
Vending machine
Non-smoking hotel
Sun terrace
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Fireplace
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Private balcony
Safe
Telephone
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English, Spanish
Location
Full view
58Somewhat walkable
Grade: 58 out of 100
26Restaurantswithin 1 km
3Attractionswithin 1 km
Contact
100 Soscol Ave, Napa, CA 94559-4010
Getting there
Car HireSee all Napa car hire
895Reviews10Q+A99Room tips
Reviews
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Most Recent
Comfortable beds and a little patio to enjoy some fresh air! The staff was very helpful, especially when recommending placing to eat around the hotel. There was plenty of parking which I thought might be an issue.
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Review collected in partnership with Best Western
Date of stay: June 2022Trip type: Travelled
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Hotel's Favourite
Had six folks meeting at Best Western in Napa for a fun weekend of wine tasting. One of the other couple picked out hotel. Great location and great staff..Highly recommend! You can walk to downtown and after dinner it was a nice walk back.
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Review collected in partnership with Best Western
Date of stay: May 2021
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Helpful
Response from Jordan Losea, General Manager at Best Western Plus Inn At The Vines
Responded 27 May 2021
Thank you so much Tina! Great to hear you enjoyed your stay with us!
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Beautiful remodel of the rooms at this hotel. Comfortable bed and pillows. Felt safe and secure. Great location. Near several restaurants, balloon rides and easy access to highway heading to Napa Valley or back Southwest to San Francisco!!
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Review collected in partnership with Best Western
Date of stay: June 2022
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The location is great, easy to access restaurants, wineries, etc. The BW is spotless and while they do not clean the rooms daily you can access clean towels etc. We didn't care for the restaurant which was called Cajun but the servers were most willing to help but kind of over did the checking in on our order etc. I think they had just opened.
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Review collected in partnership with Best Western
Date of stay: May 2022
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Helpful
Was told we would not hear construction crew as they would end and begin at certain times. That was not true. Crew directly above our room worked until 8:30 pm and began at 6:30 am, despite being told otherwise. Every metal toe boot step was loud and clear at 6:30am Saturday and Sunday morning along with moving heavy objects and tools.
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Review collected in partnership with Best Western
Date of stay: May 2022Trip type: Travelled
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Helpful
Breakfast was pitiful. Just wrapped snacks! This BW is expensive and amenities are minimal. The in room coffee maker was broken. The place is being renovated & rooms are clean but quite stark with minimal furniture. We didn’t even have a table & only one chair. The swimming pool is no bigger than a large hot tub. Hot tub also small but it did work. Only fits 4 people. Won’t stay here again.
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Review collected in partnership with Best Western
Date of stay: May 2022
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Helpful
No wow effect. It's an Inn, not a five star hotel, but we were surprisingly very comfortable. Spent four nights there. Inside and outside were very clean. Staff was especially friendly and accommodating. Exercise room was sufficient to get in a good workout. Laundry facilities on premises. Breakfast was grab and go continental and much appreciated. Room was very large. About a five minute car ride to downtown. Used the money saved on the room to treat ourselves to two really good shows at the Blue Note. Highly recommend. MANY food choices, from major chains to independents, and a Target across the street. Overall positive experience and great value Glad we didn't spend twice as much or more to be elsewhere.
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Date of stay: April 2022
Helpful
When we got back to our hotel, our room key was not unlocking the door and was flashing red. The woman working at the front desk came up to help us but her master key would not open the door either. She said that with the recent renovations the normal locks were replaced with electronic locks and that the battery in the door lock had died and there was literally no way for us to get into our room (which also had all of our belongings). Additionally, the woman working at the front desk let us know that the hotel was completely sold out for the night so there would be no other rooms available for us to sleep in; not to mention we were given no explanation on how/when we would be able to get our belongings and had to drive & fly home the next morning. Luckily, one of our friends had gone back early because she was feeling ill and waiting for her boyfriend to come pick her up. She was sleeping when we got there but eventually she woke up and was able to let us in. But if she had not been there or had been picked up even 10 minutes prior, there would have been no way to get into our room. These rooms need to have a way for staff to bypass the locks if the battery dies (aka a working master key of some kind) to avoid issues like this in the future. Without a way for staff to get into the rooms, this can be extremely high-risk for hotel guests especially if there was an emergency of any kind, medical or otherwise. Besides this issue, the room was clean and the staff was kind. Location is convenient. Check out was simple. However unfortunately this major issue we encountered overshadowed the positive aspects of our stay and I hope Best Western is able to remedy this issue for future guests.…
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Review collected in partnership with Best Western
Date of stay: April 2022
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Location
Cleanliness
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Helpful
Hotel was clean and perfectly fine. The construction noise from the room below was not. Arrived in our room to heavy hammering noise , continued on until 5 pm. Saturday morning started back up at 9:30. The front desk should have mentioned the extremely loud construction noise would be going on and gave you the choice to be in a different room, or maybe not rent the rooms at all. The floor was literally shaking from the construction going on. The hotel should at least offer a discount or at least tell you about the noise.
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Date of stay: April 2022Trip type: Travelled
Room Tip: Ask about construction going on before booking room so you don’t have to listen to it.
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Helpful
locations very good in and out very easy 10 minutes to shopping outlet 8 minutes to downtown napa where most of the fine dinning restaurants located within 30 minutes to lots of winery we had a wonderful time in napa only problem we had was THERE IS NO HOUSE KEEPING SERVICES ------------hope they could changed that it has nothing to do with hotel.com this is the western hotels problems
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Review collected in partnership with Best Western
Date of stay: February 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
PRICE RANGE
US$167 - US$360 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus inn at the vines hotel napa, best western hotel napa, best western napa, napa best western
LOCATION
United StatesCaliforniaNapa ValleyNapa
NUMBER OF ROOMS
69
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Claim Your Listing Frequently Asked Questions about Best Western Plus Inn At The Vines
Which popular attractions are close to Best Western Plus Inn At The Vines?
Nearby attractions include Farmer's Markets in Napa (0.5 km), Century Napa Valley (0.6 km), and Vintagelandia Market (0.8 km).
What are some of the property amenities at Best Western Plus Inn At The Vines?
Some of the more popular amenities offered include free wifi, a pool, and a fitness centre.
Which room amenities are available at Best Western Plus Inn At The Vines?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Best Western Plus Inn At The Vines?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at Best Western Plus Inn At The Vines?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Inn At The Vines?
Conveniently located restaurants include Black Bear Diner, The Forge Handcrafted Pizza - NAPA, and In-N-Out Burger.
Are there opportunities to exercise at Best Western Plus Inn At The Vines?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Best Western Plus Inn At The Vines?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Best Western Plus Inn At The Vines?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Best Western Plus Inn At The Vines?
Many travellers enjoy visiting Napa Valley Opera House (2.3 km) and Napa 9/11 Memorial Garden (2.4 km).
Is Best Western Plus Inn At The Vines accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.