Carneros Resort and Spa
4048 Sonoma Hwy, Napa, CA 94559
4 people are viewing this hotel
US$1 740
Free cancellation until 22/07/06
US$1 729
Free cancellation until 22/07/06
US$1 923
US$1 697
Expedia.comUS$1 729
Hotels.comUS$1 729
Trip.comUS$1 923
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* Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Travel safe during COVID-19
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What you can expect during your stay
- All linens sanitised in high-temperature wash
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitised high-traffic areas
- Staff required to regularly wash hands
- Contactless check-out
Updated 22/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Carneros Resort and Spa
Updated 22/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#8 of 32 in Napa
Location
Cleanliness
Service
Value
Carneros Resort and Spa is the authentic Napa Valley escape. Nestled on 28 acres surrounded by rolling vineyards, this newly revitalized resort lets guests experience stylish cottage-style accommodations and elevated amenities that reflect the area's distinct charm. Relax in a private cottage featuring unique touches like alfresco showers and a private landscaped garden. Indulge in seasonally inspired dining at one of the resort's three restaurants, FARM at Carneros, Boon Fly Café, and the guest-exclusive Hilltop Dining Room. Enjoy a relaxing spa treatment at the new Spa at Carneros, or lounge poolside and enjoy panoramic views of the countryside. Resort Features: • Situated on 28-acres surrounded by rolling vineyards • 100 Cottages, Residences and luxury Homes • Three full-service restaurants, including the highly-acclaimed FARM and Boon Fly Café • Adults-only pool with stunning vineyard views • Additional family pool with lap swimming • Newly-renovated guest-only luxury spa • Compli
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Children Activities (Kid / Family Friendly)
Electric vehicle charging station
Valet parking
Wifi
Hot bath
Pool / beach towels
Swimming pool toys
Pool with view
Adult pool
Outdoor pool
Heated pool
Yoga classes
Fitness classes
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Complimentary welcome drink
Kids' meals
Outdoor dining area
Wine / champagne
Poolside bar
Bicycle tours
Kids pool
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Massage
Neck massage
Steam room
Concierge
Convenience store
Gift shop
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Sun loungers / beach chairs
Sun terrace
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Fireplace
Housekeeping
Private balcony
Minibar
Flatscreen TV
Walk-in shower
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Private bathrooms
iPod docking station
Complimentary toiletries
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Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Family Resort
Languages Spoken
English
Location
Full view
Contact
4048 Sonoma Hwy, Napa, CA 94559
Getting there
Car HireSee all Napa car hire
1594Reviews12Q+A100Room tips
Reviews
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Most Recent
The place is stunning! Outdoor bath and the cottage was wonderful! Wendy in the gift shop made my day and took great care of me! What a sweet heart!! I’ll be back for sure! !!!! Thank you for making my stay so relaxing and enjoyable!
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Date of stay: June 2022Trip type: Travelled
Helpful
Response from Edward Costa, General Manager at Carneros Resort and Spa
Responded 3 weeks ago
Dear Sherry P, Thank you for taking the time to write such a wonderful review, and for being our guest at Carneros Resort and Spa. We sincerely appreciate your kind words and are delighted your experience at Carneros was a special one. Please know your feedback has been shared with our team including Wendy. We hope to welcome you back soon. Sincerely, Edward Costa Managing Director
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We have stayed at this property 6 times over the last 10 years - it was our favorite resort in Napa - but sadly this will be the last. The property itself is fabulous with cute individual cottages that are well appointed and great outdoor space. Pool, spa, fitness amenities are all great. So what is the problem? One word Service and attitude. Almost nothing is open during the week. No pool service for drinks or lunch except if you stay on the weekend. Are you kidding me for $2000 a night you can’t have 1 person manning the beautiful signature pool area during the day. No towel service, nothing. The Farm and the signature patio area bar closed Monday and Tuesday’s . While at the pool you had multiple guests complaining with each other about the lack of service for a resort that charges these prices. just stayed at the Montage in Healdsburg for 3 nights and it was spectacular including service. Management doesn’t even feign interest and says “well service is tough during Covid”??? Maybe they should study competing properties like Auberge and Montage and see how they are managing. I really hope this gets tuned around as it is unacceptable for a property charging the prices that they do.…
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Date of stay: May 2022Trip type: Travelled
Room Tip: Don’t book during the weekend except the same amenities and services
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1 Helpful vote
Helpful
Response from Edward Costa, General Manager at Carneros Resort and Spa
Responded 11 May 2022
Dear gswjapan, Thank you for your review of your recent stay here at Carneros Resort and Spa. We are disheartened to learn about your visit. This is certainly not the Carneros experience we are known for, and we hope we can turn your review into a more positive one should you consider returning to us in the future. I have sent you a follow up message in hopes to discuss your stay further. I can also be reached directly at ecosta@carnerosresort.com. I hope to connect with you soon. Sincerely, Edward Costa Managing Director
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If not a parent of young kids keep scrolling. Otherwise, TL;DR: not worth the money particularly with so many new beautiful resorts opening up in the area. Pros - Beautiful grounds Nicely appointed cottages They accommodated an early check-in Easy to get to from SF Cons - Sub-par service Examples: - I called day prior to confirm crib. Upon check in, crib wasn’t set up. I immediately called, and it required persistent calls for next 2 hours before a crib was delivered. At this point my kid is an hour past nap and a complete nightmare - front desk could not provide a Wi-Fi password to connect my baby monitor. I have the Nanit, a very popular model, which requires a Wi-Fi password and I asked for it at check-in and it took till 745pm to get. We were hoping to pop out for a nightcap after bedtime and that was thwarted because we couldn’t leave - to add insult to injury, the blinds didn’t close all the way!! So we were up at 545am. Pic attached -manager called and said they’d do something nice for us at dinner on property, but nothing was offered With a few small tweaks we would have had a lovely stay. But the lack of attention to detail made this a total bummer of a time. We’ve stayed at a number of properties in the area (montage, solage, auberge, meadowood, MacArthur place) and think those much better stay.…
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Date of stay: May 2022Trip type: Travelled
1 Helpful vote
Helpful
Response from Edward Costa, General Manager at Carneros Resort and Spa
Responded 10 May 2022
Dear Mary, Thank you for taking the time to share your feedback, and for being our guest at Carneros Resort and Spa. I would like to sincerely apologize for the disappointing visit at our resort. I would greatly appreciate the opportunity to speak with you further. I have sent you a follow up message in hopes to discuss your stay further. I can also be reached directly at ecosta@carnerosresort.com. I hope to connect with you soon. Sincerely, Edward Costa Managing Director
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I came with a group of 13 to stay at Carneros to celebrate my birthday. From the start of planning months before until we left was nothing short of perfect. The concierge emailed and spoke with me to help develop a wonderful itinerary including tastings, wine tours, golf, dinners, cooking class and Art tour at the nearby Di Rosa art center which was fabulous. Before my arrival, a liaison was personally assigned to our group for the weekend. Nina made sure the weekend ran smoothly - she had wine and cheese waiting for all guests on arrival, confirmed all of our activities so I didn’t have to think about it, when we needed early breakfast one day she had it waiting in to go containers for our golfers, and was available all weekend by text whenever I had a question or request. The staff was terrific and attentive, the rooms cozy and sophisticated and the resort itself is so beautifully manicured, we all meandered the grounds each morning. I cannot thank the staff at Carneros enough.…
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Date of stay: April 2022Trip type: Travelled
Helpful
This resort is a truly special place. Everything is perfect: the private cottages, the beautiful views, the pools, the three great restaurants and most of all- the wonderful staff. The moment you check in you are welcomed warmly and you can immediately relax in this 5 star resort.
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Date of stay: March 2022
Location
Service
Sleep Quality
Helpful
Response from Edward Costa, General Manager at Carneros Resort and Spa
Responded 13 Apr 2022
Dear 660andrewb660, Thank you for sharing your experience with us, and for choosing Carneros Resort and Spa. We are simply delighted to receive your compliments. We are proud of our talented team members and will share your kind words with them. We hope to welcome you back again soon. Sincerely, Edward Costa Managing Director
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Go see Wendy at Coop at the Carneros Inn. She is amazing and the clothes are wonderful. Best service, best merchandise, fun conversation. We totally enjoyed our ti.e there. When visiting Carneros, Coop and Wendy are a MUST!
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Date of stay: March 2022Trip type: Travelled
Helpful
Carneros spoiled us from the moment we arrived. Our cottage was perfect and had wonderful private outdoor space. We tried the 3 restaurants and had excellent experiences at all of them. There is an overall focus on customer service from housekeeping to the concierge to the restaurants. We will definitely be back!
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Date of stay: February 2022
Rooms
Service
Sleep Quality
Helpful
Response from Edward Costa, General Manager at Carneros Resort and Spa
Responded 09 Mar 2022
Dear RELS423, Thank you for taking the time to relay feedback regarding your recent stay with us in Napa Valley. We take your feedback to heart and will continue to strive to deliver the highest level of customer service that you have come to expect from Carneros. Please let me know when your travels return you to our beautiful wine country, as I will personally assist to ensure another wonderful stay. Sincerely, Edward Costa Managing Director
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My husband and I were hesitant to book this resort because of the location and where we had scheduled tastings, but we were so glad we did after our recent visit! There was a wait at check-in but Soo was kind enough to step-in and help the front desk and give us the lay of the land. We are so grateful to have met her, she went above and beyond during our trip to make sure we had an enjoyable time and I am sure our experience would have been much different if it wasn't for her. She was kind, gave us the locals perspective of wine country and made us truly feel at home. While Carneros is a beautiful place, people like Soo make it even that more special! And for those worried about location - you can get to great tasting rooms in less than 20 minutes if you plan accordingly and the distance never became an issue for us. The cottage was cute, loved the outdoor amenities and look forward to returning!…
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Date of stay: February 2022
Value
Cleanliness
Service
Room Tip: Ask for an interior cottage off of the street.
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Helpful
Response from Edward Costa, General Manager at Carneros Resort and Spa
Responded 09 Mar 2022
Dear Winter11, Thank you for taking the time to write such a wonderful review, and for being our guest at Carneros Resort and Spa. We sincerely appreciate your kind words and are delighted your experience at Carneros was a special one. Please know your feedback has been shared with our team including Soo. We hope to welcome you back soon. Sincerely, Edward Costa Managing Director
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Carneros was absolutely magnificent. Amazing food and access to on site restaurants. Amazing and quaint cottages organized into little villages. Privacy and elegance all around. Friendly staff and access to a bell person to travel within 5 miles. Wonderful stay and definitely would recommend.
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Date of stay: February 2022Trip type: Travelled
Helpful
Response from Edward Costa, General Manager at Carneros Resort and Spa
Responded 21 Feb 2022
Dear NMD, We truly thank you for this wonderful review of your experience at Carneros Resort and Spa. Feedback such as yours is a token of strong motivation for us to always deliver the best service to each of our valued guests. Please know your thoughtful review has been shared with our team. We hope to welcome you back to Napa Valley very soon. Sincerely, Edward Costa Managing Director
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I never thought I would have to leave a negative review of my wedding venue. The property is beautiful and we had a wonderful day. But five weeks after our wedding, the front desk charged our credit card nearly $10,000. We only gave the front desk our credit card for incidentals when we checked in as hotel guests because we had already paid the estimated cost of our wedding. After charging us, Carneros provided a bill with a room rate three times greater than the rate agreed to in our contract and an alcohol bill that averaged 11 drinks per guest, which we know is incorrect. Carneros has been unwilling to honor the contracted-for room rate or provide support for that inconceivable level of consumption. We have been trying to resolve this with management for four months, and the GM has been unresponsive. We are beyond surprised that this has been our experience after hosting our wedding at Carneros, and we doubt this is an isolated incident. We don’t want anyone else to go through this!…
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Date of stay: September 2021
Rooms
Service
2 Helpful votes
Helpful
Response from Edward Costa, General Manager at Carneros Resort and Spa
Responded 18 Feb 2022
Dear kellyk8259, Thank you for taking the time to share your feedback, and for hosting your wedding celebration at Carneros Resort and Spa. I would like to sincerely apologize for your disappointing experience. I would greatly appreciate the opportunity to speak with you further. I have sent you a follow up message in hopes to discuss your wedding further. I can also be reached directly at ecosta@carnerosresort.com. I hope to connect with you soon. Sincerely, Edward Costa Managing Director
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PRICE RANGE
US$1 783 - US$2 064 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the carneros hotel napa, carneros hotel napa, carneros inn
FORMERLY KNOWN AS
The Carneros Inn
LOCATION
United StatesCaliforniaNapa ValleyNapa
NUMBER OF ROOMS
100
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Claim Your Listing Frequently Asked Questions about Carneros Resort and Spa
Which popular attractions are close to Carneros Resort and Spa?
Nearby attractions include The Grape Escape (4.8 km), Oxbow Public Market (6.9 km), and Skyline Wilderness Park (8.0 km).
What are some of the property amenities at Carneros Resort and Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Carneros Resort and Spa?
Top room amenities include a minibar, a flat screen TV, and blackout curtains.
What food & drink options are available at Carneros Resort and Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Carneros Resort and Spa?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Carneros Resort and Spa?
Conveniently located restaurants include Hog Island Oyster Co., The Model Bakery, and Cole's Chop House.
Are there opportunities to exercise at Carneros Resort and Spa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Carneros Resort and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Carneros Resort and Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Carneros Resort and Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Carneros Resort and Spa?
Many travellers enjoy visiting Napa Valley Opera House (6.5 km) and Napa 9/11 Memorial Garden (6.5 km).