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Hilton Los Angeles/Universal City

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US$301
US$271
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Traveller (1439)
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Certificate of Excellence
Overview
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555 Universal Hollywood Drive, Los Angeles, CA 91608-1001 See on map
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4 509)
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3 973 results
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1 299
597
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All reviews city walk cafe sierra visiting universal executive floor free shuttle self parking breakfast buffet corner room per day hollywood hills shuttle service metro station early check citywalk concierge burbank convenience
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1 - 5 of 3 973 reviews
Reviewed yesterday

Idea location for Universal Studios, City Walk is great for evening entertainment and food (five minute walk). There's a Metro station at the bottom of the road, found this the best and cheapest way to get around LA ($7 all day pass). Service and food...More

Date of stay: December 2018
Thank Howell811
Hotel's Favourite
Reviewed 4 weeks ago

A standout was Roxanne at the front desk. She took excellent care of our family. We asked to change rooms shortly after check-in due to a guest next door and their small dog. Roxanne was able to get us a new room, same view, and...More

Review collected in partnership with Hilton Hotels & Resorts
Date of stay: December 2018
Thank Travis O
Response from HiltonUniversal, Manager at Hilton Los Angeles/Universal CityResponded 4 weeks ago

Dear Travis, Thank you for taking the time aside to write a review regarding your recent stay here at Hilton Universal  in such glowing terms. All of the Hilton Universal team are happy to read that we exceeded your expectations with the hotel and the...More

Reviewed 2 days ago

We spent two nights here December 25th and 26th. First of all I thought I did research and even though I am a HH member I thought I had to purchase the package deal from Universal studios to get into the park early. I was...More

Date of stay: December 2018
Thank 250MarikoC
Response from HiltonUniversal, Manager at Hilton Los Angeles/Universal CityResponded 2 days ago

Dear 250MarikoC, Thank you for your recent review., I want to apologize for the lack of customer service you received. It is uncharacteristic of our hotel and team members to not be fully aware of our surroundings and on the shuttle that Universal Studios provides....More

Reviewed 3 days ago

We visited this hotel early January and stayed for a period of 7 nights. The service was absolutely shocking!! Check in has long ques and the staff at check are not the friendliest. No smiles or anything to do with the personal touch. It feels...More

Date of stay: January 2019
Thank Pranisha108
Response from HiltonUniversal, Manager at Hilton Los Angeles/Universal CityResponded 3 days ago

Dear Pranisha108, Thank you for your recent feedback. I apologize you had a disappointing experience with our property and our staff. Our staff are trained to not only be friendly, but treat every guest with respect and to ensure that we exceed expectations. I will...More

Reviewed 3 days ago

We had a problem with our original room, which maintenance couldn’t repair, so they said they would find us another room and send the key cards up to us. We did offer to go down and pick up the cards, but they kept telling us...More

Date of stay: December 2018
Thank JYJ1
View more reviews
About
Description
Enjoy AAA Four Diamond facility with over six acres of landscape in the Hollywood Hills and stunning views of glittering Los Angeles. The hotel provides a sophisticated experience combined with a superior More level of service. A welcomed respite, each spacious guest room and suite is flavored with class and comfort, showcasing valued amenities for the well-traveled guest. Continually working toward greater sustainability, the property was also recently awarded the Gold level certified by Green Seal for environmental lodging, The Hilton Los Angeles/Universal City hotel is located steps from Universal Studios Hollywood and CityWalk Los Angeles. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Wheelchair Access
Beachfront
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Onsen
,
Family
,
Luxury
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Family
,
Luxury
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
495
Price range
US$236 - US$357 (Based on Average Rates for a Standard Room)
Also Known As
Hilton Los Angeles / Universal City Hotel Los Angeles
,
Hilton Universal City
,
Universal Hilton
,
Los Angeles Hilton
Location
United States > California > Los Angeles > Central L.A
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Contact Information
Hotel Style
Onsen
,
Family
,
Luxury
,
Romantic
,
Business
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
495
Price range
US$236 - US$357 (Based on Average Rates for a Standard Room)
Also Known As
Hilton Los Angeles / Universal City Hotel Los Angeles
,
Hilton Universal City
,
Universal Hilton
,
Los Angeles Hilton
Location
United States > California > Los Angeles > Central L.A
Photos
Traveller (1 439)
Room & Suite (785)
Pool & Beach (130)
Dining (84)
Amenities (40)
Business Centre & Event Rooms (13)
Nearby
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Questions & Answers
Ask a question
shihsl
12 January 2019|
AnswerShow all 3 answers
Response from Joseph_E_CV59 | Reviewed this property |
As of today, the shuttle service starts at 7:45am and comes again in about 30 minutes. Your whole family will enjoy the Wizarding World!
1
Vote
Darci H
3 January 2019|
Answer
Response from HiltonUniversal | Property representative |
Hi Darci., The early entry for the theme park is through the theme park themselves. You can choose to buy your ticket with us or online.
0
Votes
Traveler831445
31 December 2018|
AnswerShow all 7 answers
Response from dodgeremer73 | Reviewed this property |
Yes it does. If you’re a gold member is free, but only the continental breakfast. It doesn’t include the hot stuff (eggs, bacon, potatoes, etc). Not sure what the cost of the full buffet is.
0
Votes
Room Tips
"Universal view"
Louise88888
1 week ago
Read review
"Book a Universal view room. Worth the extra cost when staying multiple days."
Joseph_E_CV59
1 week ago
Read review
"you can ask for a room with the theme park view"
MelvaChia
1 week ago
Read review
"ask for renovated higher floors"
gursoyfatiih
3 weeks ago
Read review
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