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Sheraton Gateway Los Angeles Hotel

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Traveller (635)
360
Panoramas (39)
Room & Suite (390)

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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

#119 of 361 hotels in Los Angeles
Location
Cleanliness
Service
Value
GreenLeaders Silver level
Located just minutes away from the SoFi Stadium and LAX Airport, the Sheraton Gateway Los Angeles Hotel offers the perfect blend of comfort and convenience. Our 24-hour shuttle service ensures stress-free travel to and from the airport terminals. Stay active with our modern fitness center or unwind by the resort-style outdoor pool, complete with private cabanas. Indulge in California cuisine and expertly crafted cocktails at one of our several restaurants and bars. From intimate poolside weddings to large-scale conferences for up to 1,500 guests, our renovated meeting venues and all-inclusive conference center are equipped to handle any event. After a long day, retreat to one of our stylish rooms or suites featuring marble bathrooms, high-speed Wi-Fi, large TVs, and our signature Sheraton Sleep Experience. Let us be your home away from home during your Los Angeles adventures.
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Property amenities
Valet parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Patio
Free airport transportation
Business Centre with Internet Access
Paid public parking on-site
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Outdoor dining area
Snack bar
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Safe
Seating area
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Green
Languages Spoken
English, Spanish
Hotel links
Special Offer:Earn points toward free nights.
1918Reviews63Q+A100Room tips
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Markwilson78 wrote a review 20 Feb
San Francisco, California45 contributions47 helpful votes
The hotel is OK. Nothing special. However, some of their staff are excellent. In particular, Estela Estrada, who was assisting the catering for our meeting was first class. Pre-empted many things, and provided things seconds before we actually needed them. Was on hand for everything !
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Management, Owner at Sheraton Gateway Los Angeles Hotel
Responded yesterday
Thank you for taking the time to let us know about your recent experience at Sheraton Gateway Los Angeles Hotel. It is always our goal to provide the highest level of service and hospitality for our guests so it warms our hearts to read Estela surpassed your expectations with her attention to detail and dedication. We hope you will be back for another meeting soon, Mark.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Bose2 wrote a review 16 Feb
New Brunswick, Canada248 contributions140 helpful votes
Stayed here for one night after a long day of flights & airports. Check-in was fast, but mediocre, wow I don't know if I've ever seen an associate so uninterested at a hotel front desk before, she made Manhattan front desk associates look friendly. Brutal! In any event, the room was clean, I was upgraded as a Marriott Bonvoy elite after asking prior to arrival. We had to ask for comp breakfast at the restaurant in the morning because the club lounge was closed; is permanently closed I heard. Nice breakfast, staff was friendly and pleasant enough, the club sandwich we had the night prior in the restaurant was excellent as well. Nice score on this hotel restaurant! The junior suite we had was clean, modern, comfortable and spacious. It was super quiet which we loved, after all this is an airport hotel. Would return and would recommend, but not for the front desk staff (weekend & evening shifts) LOL.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Management, Owner at Sheraton Gateway Los Angeles Hotel
Responded 2 days ago
Thank you for taking the time to share your experience. We're glad to hear that your room was clean, spacious, and quiet and that you enjoyed Costero. It's also great to know that you enjoyed your upgrade. However, we are concerned about your check-in experience and the impression left by our front desk associate. Providing warm, engaging service is a cornerstone of our hospitality values, and it's disappointing to hear we fell short. We will address this feedback with our team to ensure a more welcoming and enthusiastic interaction in the future. We appreciate your willingness to return and your recommendation, despite the initial reception. We look forward to welcoming you back for a stay that exceeds your expectations in every aspect.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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SuzQ wrote a review 14 Feb
2 contributions
To see the name Sheraton you would instantly think, quality, classy, and nice, but you would be wrong. Sad to say, the hotel floor was very noisy all night, facility run down and staff unfriendly. Definitely won't be a place we will stay at again.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Management, Owner at Sheraton Gateway Los Angeles Hotel
Responded 5 days ago
We are sad to read about your recent experience. Please accept our sincerest apologies for not ensuring a stay that reflects our Brand's typical standards. We greatly value your insights and will be addressing your feedback internally. As we work on improvements, we ask for your reconsideration. We are positive that we can restore your trust.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pamela T wrote a review 14 Feb
1 contribution
I planned a birthday getaway for my husband the weekend starting 02/7/2024 in Los Angeles. We had never ever been to LA. Mrs Sharon at the hotel was so welcoming and awesome in providing help and information. The hotel was great and looked as the pics, quiet, clean and close to LAX. We enjoyed our stay and plan to return soon.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Management, Owner at Sheraton Gateway Los Angeles Hotel
Responded 5 days ago
We are honored you chose Sheraton Gateway Los Angeles Hotel for your husband's special birthday getaway! Knowing your trip was perfect fills us with pride! We cannot wait to let Sharon know how much you appreciated her assistance and warmth and how much it contributed to your positive experience. Thank you for your rave review and we hope it won't be too long before your next visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Richard R wrote a review 14 Feb
Russell, New Zealand1 contribution
Byron and Keith gave the most exceptional customer service on their shuttle buses. They clearly carried about how to make a difficult situation better, and made it happen. They both went beyond my expectations to help me. OUTSTANDING!!!!
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Management, Owner at Sheraton Gateway Los Angeles Hotel
Responded 5 days ago
Exceeding your expectations with our warm hospitality was a pleasure. We are excited to share your compliments with Byron and Keith and celebrate them for a job well done. We hope you will continue to choose Sheraton Gateway Los Angeles Hotel whenever your travels bring you to our area!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Andrew 007 wrote a review 14 Feb
London, United Kingdom243 contributions146 helpful votes
On a layover from LAX. This is a gorgeous hotel very close to the airport. Very clean and spacious room with lovely toiletries. The gym is well equipped, but many of the cardio machines are out of action. I stayed here 2 years ago and the same machines were broken. Receptionists were lovely. The bus arrived at the airport promptly, but there was a bit of a wait to go back. Hotel is in a nice part of the airport area with views of the runway. Has an outdoor area which I liked.
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: The gym has a shower in it. Great to freshen up before a flight if you’ve already checked out
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Management, Owner at Sheraton Gateway Los Angeles Hotel
Responded 6 days ago
Andrew, we were glad to have you return and share another convenient and comfortable stay here at Sheraton Gateway Los Angeles Hotel. We will certainly check on those machines though. See you next time!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mark wrote a review 13 Feb
Oslo, Norway15 contributions3 helpful votes
Being an aviation enthusiast, I was happy to get a high-floor room with airport/runway view (on request when I arrived). The lobby was nice and modern, but the hallways, and to some degree the rooms, have seen better days. The carpeting of the hallway seemed very old and had damage which I would not expect in a Sheraton. I had a comfortable one-night stay while in transit in LA.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Management, Owner at Sheraton Gateway Los Angeles Hotel
Responded 1 week ago
Thank you for sharing your feedback, Mark. We're delighted to hear that we could accommodate your request for a high-floor room with a view of the airport and runway, especially given your enthusiasm for aviation. It's wonderful to know that this aspect of your stay was enjoyable and met your expectations. However, we apologize for any disappointment caused by the condition of the hallway and room. Your observations are duly noted, and we appreciate your understanding. Rest assured, we'll take your feedback seriously and address the areas that require improvement to ensure a more consistent experience for all our guests. We're glad you had a comfortable stay overall and hope to welcome you back in the future for an even more satisfying experience.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ron B wrote a review 09 Feb
1 contribution
I travel all over the country working events and meetings and this hotel was fantastic. While we were setting up they gave us coffee and water and whenever we needed anything the banquets staff took care of it immediately. Usually the attendees eat in a separate ballroom and our event staff eat in the main ballroom which means we usually have to go begging for silverware etc. This hotel had it there for us everyday without us asking. They also took care of our dishes etc. backstage right after we finished. At other hotels it gets piled up throughout the run of the events. I would like to call out the banquet captain, staff and especially Estela Estrada for doing such an exceptional job. I highly recommend this hotel for all your meeting and large event needs. I also want to commend the front desk staff. They also were extremely helpful with check in, check out and anything else I needed. The Costero Bar staff was wonderful as well and the food was great. All in all a great experience.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Management, Owner at Sheraton Gateway Los Angeles Hotel
Responded 1 week ago
What an incredible review, Ron! Thank you for your generous compliments and detailed feedback. We enjoyed making your time at Sheraton Gateway Los Angeles Hotel memorable and hope to do it again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sydney H wrote a review 09 Feb
2 contributions
Tonya Spencer made our planning process for our event seamless! She was so helpful and so sweet! Ricardo and Estela were amazing and so helpful throughout our event/stay. They all deserve recognition for their amazing customer service!!!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Hotel Management, Owner at Sheraton Gateway Los Angeles Hotel
Responded 1 week ago
We cannot wait to share your rave remarks with Tonya, Ricardo, Estela, and the rest of our incredible team here at Sheraton Gateway Los Angeles Hotel. We are proud to read they ensured a seamless experience overall. Thank you for taking a moment to offer your feedback, Sydney. Revisit anytime!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dana G wrote a review 09 Feb
South Euclid, Ohio2 contributions
This hotel is outstanding, it is clean, the staff is friendly, efficient and accommodating! We had a block of sleeping rooms and utilized the meeting spaces as well, from the start to finish the the whole process was seamless and the banquet staff went above and beyond with any request we had! A special thank you to Tonya Spencer, Ricardo Almendarez, and Estela Estrada and the rest of their team. Thank you for making our stay and event wonderful!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled on business
Room Tip: The shuttle to and from the airport was fast and super helpful to get to and from each location!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hotel Management, Owner at Sheraton Gateway Los Angeles Hotel
Responded 1 week ago
Dana, you are too kind. We cannot wait to celebrate Tonya, Ricardo, and Estela for a job well done and we thank you for highlighting their dedication and charm. We hope you will choose Sheraton Gateway Los Angeles Hotel whenever you are in LA!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
R 3,269 - R 4,214 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton gateway los angeles hotel los angeles, sheraton los angeles, los angeles sheraton
LOCATION
United StatesCaliforniaLos AngelesLAX Area / Westside
NUMBER OF ROOMS
803
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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SHERATON GATEWAY LOS ANGELES HOTEL - Now R 2 967 (Was R̶ ̶3̶ ̶1̶9̶4̶) - UPDATED 2024 Reviews & Price Comparison (CA) - Tripadvisor

Frequently Asked Questions about Sheraton Gateway Los Angeles Hotel
Which popular attractions are close to Sheraton Gateway Los Angeles Hotel?
Nearby attractions include Sam First (0.3 km), The Theme Building (1.1 km), and Los Angeles International Airport (1.0 km).
What are some of the property amenities at Sheraton Gateway Los Angeles Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sheraton Gateway Los Angeles Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sheraton Gateway Los Angeles Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Gateway Los Angeles Hotel?
Yes, paid public parking nearby, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Sheraton Gateway Los Angeles Hotel?
Conveniently located restaurants include Aliki's Greek Taverna, In-N-Out Burger, and JW Steakhouse.
Are there opportunities to exercise at Sheraton Gateway Los Angeles Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Sheraton Gateway Los Angeles Hotel have an airport shuttle?
Yes, Sheraton Gateway Los Angeles Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Sheraton Gateway Los Angeles Hotel have airport transportation?
Yes, Sheraton Gateway Los Angeles Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton Gateway Los Angeles Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton Gateway Los Angeles Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.