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Residence Inn by Marriott San Diego La Jolla

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8901 Gilman Drive, La Jolla, San Diego, CA 92037
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (161)
Room & Suite (66)
Videos (2)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 20/06/29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Residence Inn by Marriott San Diego La Jolla
Updated 20/06/29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#15 of 24 hotels in La Jolla
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Residence Inn by Marriott San Diego La Jolla is an all-suite San Diego hotel in La Jolla, California. We put you within walking distance of the University of CA San Diego campus and less than 2 miles from Scripps Memorial Hospital. From our extended-stay hotel, guests can also visit many local attractions such as breathtaking beaches, unique shops and Torrey Pines, the legendary La Jolla golf course. This all-suite hotel in La Jolla also offers easy access to Balboa Park and LEGOLAND. All of our suites in La Jolla offer fully equipped kitchens, with full stoves and ovens, and separate living and sleeping areas. Business travelers will appreciate our large, well-lit desk and free high-speed Internet. When you're looking to relax, take a dip in our heated pool or have some fun playing sand volleyball. We aim to be your favorite La Jolla all-suite hotel.
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Room & Suite (66)66
Full view
Property amenities
Paid public parking on-site
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Free shuttle or taxi services
Parking
Wifi
Paid wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Breakfast buffet
Kid-friendly buffet
Wine / champagne
Vending machine
Meeting rooms
BBQ facilities
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Shared lounge / TV area
Sun loungers / beach chairs
24-hour front desk
Dry cleaning
Self-serve laundry
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Room features
Air conditioning
Fireplace
Housekeeping
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, Spanish
Hotel links
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830Reviews13Q+A100Room tips
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mirsb123 wrote a review Apr 2021
Los Angeles, California27 contributions18 helpful votes
The family suites are huge with 2 bathrooms and lots of space, clean, and comfy beds. The pool area is nothing special. The two hot tubs were nice just don't look too closely at the dirt floating inside, LOL. Andrew at the front desk was rude and unhelpful, but Noelia was awesome.
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Date of stay: April 2021
1 Helpful vote
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LorenaNoriega wrote a review Apr 2021
Torreon, Mexico64 contributions44 helpful votes
I used to stay in Residence Inn's locations very often while traveling with my family thought the Country and normaly it was an afordable, good enough experience. This time in La Jolla, we spent 6 terrible nights WITH NO ROOM CLEANING at all!! You do not look for style or decor in those kind of hotels, but the minimum you expect is a clean place to stay, specially now! I think we left the room cleaner than when we found it. When we complained at the front desk, they told us that because of the pandemic, they were short of personel, while the place was as full as it could ever be. Furniture is ugly and not at it's best. Also, the pick up breakfast place, was unprepared and absolutely unatractive. The food was soaked in ice or dry and old. There has been several months to adjust your offer and service!! All of us had!! NEVER GOING BACK to a RI again.
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Date of stay: March 2021Trip type: Travelled with family
1 Helpful vote
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Response from Anessa Graytok, Sales at Residence Inn by Marriott San Diego La Jolla
Responded 13 Apr 2021
LorenaNoriega, Thank you so much for taking the time to share your experience, and we appreciate your honest feedback. It is true that many of our services have changed beginning last year, including our modified housekeeping schedule in order to limit guest/employee exposure. As for breakfast, we have worked hard to offer a wide array of options and keep service as safe and efficient as possible, but are so sorry to hear we fell short of your expectations. We hope you will still continue to make Marriott your first choice when traveling.
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Jennifer Anne J wrote a review Mar 2021
Roseville, California3 contributions
I checked in at 4AM and asked to do an early check-in for no charge and the night auditor allowed it and did not advise that I would be charged twice for one night. Before I checked out, I called again to verify that the information is correct and another day time front desk staff told me that I should only get charged one night. A week later the charge was still on my card and I called Marriott Corporate, they assigned a new case # to me and the general manager refused to approve the refund considering their staff mislead me. I called again because I was advised by Corporate that they would try to resolve it again. I followed up a week later and it turns out Marriott didn’t even give me the correct case #. I work to the State of California and have done numerous traveling and have never had such a horrible experience such as this. Avoid this hotel—there are a ton of other hotels in San Diego for the same price and you won’t be misinformed. Totally reporting this place to the Better Business Bureau.
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Date of stay: March 2021Trip type: Travelled with family
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Response from Anessa Graytok, Sales at Residence Inn by Marriott San Diego La Jolla
Responded 22 Mar 2021
Hi jenniferannej, Thank you so much for taking the time to share your experience. I sincerely apologize for the confusion you faced; checking in at 4AM is fairly uncommon for us. It is true that 4am qualifies as the night before, so you would be charged for 2 nights. We certainly understand the frustration if this was not explained to you upon arrival. You experience has been discussed at length with our team to ensure they are well informed for all future guests. Best Regards, Anessa Graytok Event Specialist
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marie2483 wrote a review Mar 2021
San Diego, California3 contributions2 helpful votes
The check in experience at the front desk with Sara was horrible!! We went to this hotel so we could get a suite for my son to watch the ufc fight with his friends. Not only did it feel like we were being PROFILED. She charged our card TWICE. The incidental hold of 500 dollars should be displayed on the confirmation or website which its not. When she told us the amount I wanted to double check with my son to see if he wanted to still stay there. When i went back to the counter Sara i guess assumed we couldn't pay for it. Her first response was so are we canceling your reservation. When i told her that we were going to stay she then asked me to insert my card . I guess she thought it was going to decline and when it was approved she then asked for id. She ended up charging us twice. Then she tells us she can't give us the keys because she cant pull 500 extras dollars. When i tell her because she has charged us twice. She says she never charged us twice and my son pulls up his bank statement to show her that she did. Even with evidence in her face she denied charging us twice. Then she tells the MOD that we tried to switch cards on her. They have cameras right at the front desk i told them to rewind the tape cause that never happened. Never asked if we were parking, she just started writing out a parking permit and when i told her we weren't parking she rips up the parking permit. But guess who was still charged for parking!!! The next day Sunday the 7th i called to the front desk and what ever guy was working at the front desk was rude as hell. I asked to speak to a manager and he said one wasnt available and that he would give them my number to call me. I said ok but i will be stopping by when i pick up my son when he checks out. We are about to get off the phone and i ask him don't you need my number because he never asked. His reply was i have your number. So i ask him what is my number and he reads the number that i was calling from that was not my phone number. i let him know that this isnt my number and he responded with well thats the number you called from. I ended up speaking to the hotel Gm and she stated she would look at my folio and get back to me. She never did. I then called two days after because there were charges i had questions about still on my sons card. This review could've been avoided had someone just followed and offered something other than we wont charge you the 500 incidental when we were already charged twice. Never again! Disappointed to say the least for that amount of money you shouldn't have to leave a place feeling like a criminal. Martinique and Hollis were great thats about it!
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Date of stay: March 2021
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1 Helpful vote
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Response from Anessa Graytok, Sales at Residence Inn by Marriott San Diego La Jolla
Responded 12 Mar 2021
Hi marie2483, Thank you for taking the time to share your experience, and for your kind remarks regarding Martinique and Hollis. First and foremost I would like to apologize that your stay fell short of expectations. It's our goal for every guest to leave our property feeling refreshed and looking forward to their return trip. We are so sorry that your son's credit card was authorized twice, and can assure you that both managers you spoke with have followed up with our team to ensure all processes are executed correctly moving forward. Authorizations will fall off of the card within a few business days, and if there is any delay we are always happy to contact your bank on your behalf, as offered by our manager during your stay. Again, we sincerely appreciate you sharing your experience and hope you continue to choose Residence Inn when traveling.
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Cynthia U wrote a review Feb 2021
1 contribution1 helpful vote
Can’t beat the bed. And staff is great. But I still don’t have hot enough water to shower. I’m told that’s as hot as they set it here. So, during Covid I’m washing dishes with barely lukewarm water. Heating water to wash up. I’m not new to hotels. This water is set ridiculously low. Daily I have to remove the top of the toilet to press down on the plunger to fill the tank. Haven’t called that in because I don’t want maintenance in my room during Covid. Kitchen accommodations are a joke. Tiny frying pan and one 2 qt pot. Partially melted spatula, no rubber scrapers or whips and knives that are so thin and flexible you can’t cut a carrot with them. Surprised there are no USB ports. Had to get an extension cord with ports to use while I’m here. I’m stuck here for 2 weeks with a remodel at home. Hoping the shower at home is done this week so I can go home and shower. Disappointed.
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Date of stay: February 2021
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1 Helpful vote
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Response from Anessa Graytok, Sales at Residence Inn by Marriott San Diego La Jolla
Responded 05 Mar 2021
Hi 13cynthiau, Thank you for taking the time to share your experience. We really appreciate the kind words in regards to our staff - we have a fantastic team! We also thank you for sharing the ways that we can improve our property. You can rest assured that your comments have been brought to our management staff in order to make all appropriate changes .
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PRICE RANGE
US$141 - US$297 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn san diego la jolla hotel la jolla, residence inn la jolla, la jolla residence inn
LOCATION
United StatesCaliforniaSan DiegoLa Jolla
NUMBER OF ROOMS
288
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Frequently Asked Questions about Residence Inn by Marriott San Diego La Jolla
Which popular attractions are close to Residence Inn by Marriott San Diego La Jolla?
Nearby attractions include La Jolla Playhouse (0.5 km), University of California San Diego (0.7 km), and San Diego California Temple - The Church of Jesus Christ of Latter-day Saints (0.9 km).
What are some of the property amenities at Residence Inn by Marriott San Diego La Jolla?
Some of the more popular amenities offered include free breakfast, a pool, and a fitness centre.
Which room amenities are available at Residence Inn by Marriott San Diego La Jolla?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn by Marriott San Diego La Jolla?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Residence Inn by Marriott San Diego La Jolla?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Residence Inn by Marriott San Diego La Jolla?
Conveniently located restaurants include Truluck's Ocean's Finest Seafood & Crab, Humphrey's, and Fleming's Prime Steakhouse & Wine Bar.
Are there opportunities to exercise at Residence Inn by Marriott San Diego La Jolla?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Residence Inn by Marriott San Diego La Jolla?
Yes, dry cleaning and self serve laundry are offered to guests.
Are pets allowed at Residence Inn by Marriott San Diego La Jolla?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Residence Inn by Marriott San Diego La Jolla?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Residence Inn by Marriott San Diego La Jolla?
Many travellers enjoy visiting Mt. Soledad National Veterans Memorial (3.7 km).